Doug or others doing low arpu MTU residential,

How do you handle support for the services.
Are you doing it as best effort, without support?

Or are there tricks of the trade to doing it effectively?

When your users, are getting service cheap, are they learning to be more 
tech savy on their own?

Tom DeReggi
RapidDSL & Wireless, Inc
IntAirNet- Fixed Wireless Broadband


----- Original Message ----- 
From: "Rogelio" <[EMAIL PROTECTED]>
To: "Doug Ratcliffe" <[EMAIL PROTECTED]>
Cc: "WISPA General List" <[email protected]>
Sent: Tuesday, June 24, 2008 3:14 PM
Subject: Re: [WISPA] MSOs investing heavily in wi-fi rollouts


> Doug Ratcliffe wrote:
>> We've done a lot of condos.  For free wifi, a 2.4 mesh network like
>> open-mesh covers most decent sized condos (~100 units) for less than a
>> grand.   Then you can charge $5/unit, blow away the cable company and
>> have the thing paid back in 3 months.
>
> I haven't yet played with open mesh stuff.
>
> Here's an article I found googling for it
>
> http://www.dslreports.com/shownews/Open-Mesh-Picks-Up-Where-Meraki-Left-Off-92532
>
>> We also install pay on demand which has had moderate success - a 120
>> unit apartment condo building, $9.95/wk, $19.95/month, we get about
>> 10-15 signups a month and Meraki sends us a check minus their fee.
>> Still takes a year or so to pay it back but its really been a zero
>> maintenance building minus the occasional person who can't get their
>> wifi working at first.
>
> I like that.  That could work for poorer areas, particularly types that
> don't want the long term commitment for wifi.
>
>
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