Great post Tom! As I mentioned earlier, we used to give $20. A study by my marketing person showed 90% of our new installs were referrals. The interesting part was when asked, the referrer said they would've provided the referral whether or not the $20 was offered. -RickG
On Mon, Oct 13, 2008 at 12:55 PM, Tom DeReggi <[EMAIL PROTECTED]> wrote: > 1. Anyone have any idea what percentage of customers provide referrals, with > a program like "free month for each referral"? > > 2. Has anyone asked their customers that have not provided referrals, what > would be adequate incentive for them to be willing to? > > 3. How well do these programs work for residential versus business? > > I'm just asking because... Some of our customers have said that the did not > refer because.... > a) its against their corporate policy to give referrals. > b) afraid their service would slow down because, there would be less > capacity available to themselves afterwords. > c) they did not want to be held accountable for their implied indorsement, > if service for the new referred to company did not work out well. > d) the compensation amounts were not significant enough for them to extend > the effort, or track it.. > e) There job was not to be our salesman, that was our job. > f) They already refer, and they'd already do that regardless of getting any > payment compensation, so compensation unnecessary. They'd rather us put that > money into maintaining/upgrading our network. > g) It was unclear whether the appropriate person would get compensation. For > example, if a employee made the referral, they personally would have very > little benefit for their employer to save and get a month free. > > What I'm most interested in is.... What would encourage a higher number of > customers to start referring "qualified" leads. > > One potential negative I predicted was that referrals would come in as > "unqualified leads". Previously leads came in for areas that we could not > serve. > I made that mistake advertising residential in the yelloe pages. So much of > my time was wasted on leads that would never be feasible to close. > Just doing the Google map pre-surveys would kill half the day, and could > burry productivity for a small staffed company. Leads aren;t good, unless > there is a high chance that the lead will materialize. So this brings me > back to.... How will the promotion incourage the customer to bring in > qualified leads? How will the customer understand who would be qualified? > Thats why I like stipulatons such as.... We pay you X, if you refer a > customer "in your building" or "in your neighborhood", or "within 1/2 mile > of your address". Etc Etc. > > Tom DeReggi > RapidDSL & Wireless, Inc > IntAirNet- Fixed Wireless Broadband > > > ----- Original Message ----- > From: "Steve Barnes" <[EMAIL PROTECTED]> > To: "WISPA General List" <wireless@wispa.org> > Sent: Monday, October 13, 2008 10:09 AM > Subject: Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnect > issueOct7th, 2008 > > >> How is the MT/Tranzeo Beta Firmware working? I have issues when the >> disconnect happens the AP shows horrible signals from the Tranzeo's >> (-105 to -113) but if you start a ping to that radio it drops back to >> -69. Is this resolved as well? If I reboot the AP all the signals are >> fine. >> >> Steve Barnes >> RCWiFi Wireless Internet Service >> >> -----Original Message----- >> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >> Behalf Of D. Ryan Spott >> Sent: Tuesday, October 07, 2008 8:03 PM >> To: [EMAIL PROTECTED]; WISPA General List >> Cc: Tranzeo Support >> Subject: Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnect >> issueOct 7th, 2008 >> >> Since Damian has made this public, I guess I can talk about this >> testing.... >> >> I have been using their beta software for over 2 weeks now and I have >> uptimes that long as well. >> >> I will not disagree with Damian regarding the mtik patch. :) >> >> This **IS** an Mtik issue and affects more than just Tranzeo devices. >> >> ryan >> >> >> On Oct 7, 2008, at 2:30 PM, Damian Wallace wrote: >> >>> >>> >>> MT has made several betas available for testing. The results are >>> promising, but we aren't running real clients on the MT. >>> >>> We also have an extremely hacky way of dealing with this issue. We >>> have >>> an alpha available for this on a Non-Supported basis. When this >>> feature >>> is turned on, you have to reboot the AP when management changes like >>> channel are made. >>> >>> You can get a copy of the alpha by emailing support. They will send >>> you >>> a copy of the firmware and a warning that this breaks a lot of ways AP >>> send management frames, and that we don't support it. We think you >>> are >>> better off to use the Microtik patch since it should solve the problem >>> for all units, not just Tranzeos. >>> >>> >>> >>> >>> *************************************** >>> Register your services in our FREE WISP Locator >>> http://www.part-15.org/maps/WISPSearch.asp >>> *************************************** >>> The PART-15.ORG tranzeo Discussion List >>> This is a Paid Subscription Email Discussion List Service. >>> All rights reserved. All content becomes the sole property >>> of PART-15.ORG >>> *************************************** >>> To unsubscribe from the list: Send an email to: [EMAIL PROTECTED] >>> In the Body: Unsubscribe Tranzeo >> >> >> >> ------------------------------------------------------------------------ >> -------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> ------------------------------------------------------------------------ >> -------- >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> -------------------------------------------------------------------------------- >> WISPA Wants You! 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