In this area about 300 square miles. But we have service territories stretching about 250 miles east to west across Utah and Nevada. ----- Original Message ----- From: "RickG" <[EMAIL PROTECTED]> To: "WISPA General List" <wireless@wispa.org> Sent: Monday, October 13, 2008 9:46 PM Subject: Re: [WISPA] NOGO's
> Wow Chuck! You've got it covered! How may square miles dor you service? > -RickG > > On Mon, Oct 13, 2008 at 11:44 PM, Chuck McCown - 3 <[EMAIL PROTECTED]> > wrote: >> 1% or less >> ----- Original Message ----- >> From: "Travis Johnson" <[EMAIL PROTECTED]> >> To: "WISPA General List" <wireless@wispa.org> >> Sent: Monday, October 13, 2008 9:30 PM >> Subject: [WISPA] NOGO's >> >> >>> Along a different line... What is everyone's percentage on NOGO's >>> (that's what we call people we try to install and can't get a good >>> enough signal)? Ours was quite a bit higher than I thought when I looked >>> a few days ago... Out of 1,500+ completed installs during the last 12 >>> months, we had 208 people we couldn't install successfully. If we only >>> had more time to find more tower locations... :( >>> >>> Travis >>> Microserv >>> >>> Chuck McCown - 3 wrote: >>>> We always assume we will get a signal. We are rarely wrong. >>>> ----- Original Message ----- >>>> From: Travis Johnson >>>> To: [EMAIL PROTECTED] ; WISPA General List >>>> Sent: Monday, October 13, 2008 9:07 PM >>>> Subject: Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik >>>> disconnectissueOct7th, 2008 >>>> >>>> >>>> So there are people that don't roll a truck because some software >>>> says >>>> you may not be able to get a connection? That seems like a pretty poor >>>> idea to me... we have clients that we had to try 3 or 4 different >>>> towers >>>> with 2 or 3 different frequencies before we get a good signal. This >>>> "tool" may have disqualified that customer, yet we got them installed. >>>> >>>> Plus, how do you know if you want to make their location your next >>>> repeater to service that area if you just tell them no over the phone? >>>> ;) >>>> >>>> Travis >>>> Microserv >>>> >>>> Brian Webster wrote: >>>> On the topic of knowing if the lead was qualified and you could offer >>>> service to that lead location (start shameless plug), I know of a >>>> company >>>> that can provide you with an inexpensive tool to do a lookup by address >>>> and >>>> give the answer while still on the phone...... As some of the folks on >>>> this >>>> list who already use it for their opinion of how well it works and >>>> increases >>>> productivity and decrease truck rolls to bad installs. >>>> >>>> >>>> >>>> Thank You, >>>> Brian Webster >>>> www.wirelessmapping.com <http://www.wirelessmapping.com> >>>> >>>> >>>> -----Original Message----- >>>> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] >>>> Behalf Of RickG >>>> Sent: Monday, October 13, 2008 10:46 PM >>>> To: WISPA General List >>>> Subject: Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik >>>> disconnectissueOct7th, 2008 >>>> >>>> >>>> Great post Tom! >>>> As I mentioned earlier, we used to give $20. A study by my marketing >>>> person showed 90% of our new installs were referrals. The interesting >>>> part was when asked, the referrer said they would've provided the >>>> referral whether or not the $20 was offered. >>>> -RickG >>>> >>>> On Mon, Oct 13, 2008 at 12:55 PM, Tom DeReggi >>>> <[EMAIL PROTECTED]> >>>> wrote: >>>> 1. Anyone have any idea what percentage of customers provide >>>> referrals, >>>> with >>>> a program like "free month for each referral"? >>>> >>>> 2. Has anyone asked their customers that have not provided referrals, >>>> what >>>> would be adequate incentive for them to be willing to? >>>> >>>> 3. How well do these programs work for residential versus business? >>>> >>>> I'm just asking because... Some of our customers have said that the did >>>> not >>>> refer because.... >>>> a) its against their corporate policy to give referrals. >>>> b) afraid their service would slow down because, there would be less >>>> capacity available to themselves afterwords. >>>> c) they did not want to be held accountable for their implied >>>> indorsement, >>>> if service for the new referred to company did not work out well. >>>> d) the compensation amounts were not significant enough for them to >>>> extend >>>> the effort, or track it.. >>>> e) There job was not to be our salesman, that was our job. >>>> f) They already refer, and they'd already do that regardless of getting >>>> any >>>> payment compensation, so compensation unnecessary. They'd rather us >>>> put >>>> that >>>> money into maintaining/upgrading our network. >>>> g) It was unclear whether the appropriate person would get >>>> compensation. >>>> For >>>> example, if a employee made the referral, they personally would have >>>> very >>>> little benefit for their employer to save and get a month free. >>>> >>>> What I'm most interested in is.... What would encourage a higher number >>>> of >>>> customers to start referring "qualified" leads. >>>> >>>> One potential negative I predicted was that referrals would come in as >>>> "unqualified leads". Previously leads came in for areas that we could >>>> not >>>> serve. >>>> I made that mistake advertising residential in the yelloe pages. So >>>> much >>>> of >>>> my time was wasted on leads that would never be feasible to close. >>>> Just doing the Google map pre-surveys would kill half the day, and >>>> could >>>> burry productivity for a small staffed company. Leads aren;t good, >>>> unless >>>> there is a high chance that the lead will materialize. So this brings >>>> me >>>> back to.... How will the promotion incourage the customer to bring in >>>> qualified leads? How will the customer understand who would be >>>> qualified? >>>> Thats why I like stipulatons such as.... We pay you X, if you refer a >>>> customer "in your building" or "in your neighborhood", or "within 1/2 >>>> mile >>>> of your address". Etc Etc. >>>> >>>> Tom DeReggi >>>> RapidDSL & Wireless, Inc >>>> IntAirNet- Fixed Wireless Broadband >>>> >>>> >>>> ----- Original Message ----- >>>> From: "Steve Barnes" <[EMAIL PROTECTED]> >>>> To: "WISPA General List" <wireless@wispa.org> >>>> Sent: Monday, October 13, 2008 10:09 AM >>>> Subject: Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnect >>>> issueOct7th, 2008 >>>> >>>> >>>> How is the MT/Tranzeo Beta Firmware working? I have issues when >>>> the >>>> disconnect happens the AP shows horrible signals from the Tranzeo's >>>> (-105 to -113) but if you start a ping to that radio it drops back to >>>> -69. Is this resolved as well? If I reboot the AP all the signals are >>>> fine. >>>> >>>> Steve Barnes >>>> RCWiFi Wireless Internet Service >>>> >>>> -----Original Message----- >>>> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >>>> Behalf Of D. Ryan Spott >>>> Sent: Tuesday, October 07, 2008 8:03 PM >>>> To: [EMAIL PROTECTED]; WISPA General List >>>> Cc: Tranzeo Support >>>> Subject: Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnect >>>> issueOct 7th, 2008 >>>> >>>> Since Damian has made this public, I guess I can talk about this >>>> testing.... >>>> >>>> I have been using their beta software for over 2 weeks now and I have >>>> uptimes that long as well. >>>> >>>> I will not disagree with Damian regarding the mtik patch. :) >>>> >>>> This **IS** an Mtik issue and affects more than just Tranzeo devices. >>>> >>>> ryan >>>> >>>> >>>> On Oct 7, 2008, at 2:30 PM, Damian Wallace wrote: >>>> >>>> MT has made several betas available for testing. The results are >>>> promising, but we aren't running real clients on the MT. >>>> >>>> We also have an extremely hacky way of dealing with this issue. We >>>> have >>>> an alpha available for this on a Non-Supported basis. When this >>>> feature >>>> is turned on, you have to reboot the AP when management changes like >>>> channel are made. >>>> >>>> You can get a copy of the alpha by emailing support. They will send >>>> you >>>> a copy of the firmware and a warning that this breaks a lot of ways AP >>>> send management frames, and that we don't support it. We think you >>>> are >>>> better off to use the Microtik patch since it should solve the problem >>>> for all units, not just Tranzeos. >>>> >>>> >>>> >>>> >>>> *************************************** >>>> Register your services in our FREE WISP Locator >>>> http://www.part-15.org/maps/WISPSearch.asp >>>> *************************************** >>>> The PART-15.ORG tranzeo Discussion List >>>> This is a Paid Subscription Email Discussion List Service. >>>> All rights reserved. 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