1. Anyone have any idea what percentage of customers provide referrals, with a program like "free month for each referral"?
2. Has anyone asked their customers that have not provided referrals, what would be adequate incentive for them to be willing to? 3. How well do these programs work for residential versus business? I'm just asking because... Some of our customers have said that the did not refer because.... a) its against their corporate policy to give referrals. b) afraid their service would slow down because, there would be less capacity available to themselves afterwords. c) they did not want to be held accountable for their implied indorsement, if service for the new referred to company did not work out well. d) the compensation amounts were not significant enough for them to extend the effort, or track it.. e) There job was not to be our salesman, that was our job. f) They already refer, and they'd already do that regardless of getting any payment compensation, so compensation unnecessary. They'd rather us put that money into maintaining/upgrading our network. g) It was unclear whether the appropriate person would get compensation. For example, if a employee made the referral, they personally would have very little benefit for their employer to save and get a month free. What I'm most interested in is.... What would encourage a higher number of customers to start referring "qualified" leads. One potential negative I predicted was that referrals would come in as "unqualified leads". Previously leads came in for areas that we could not serve. I made that mistake advertising residential in the yelloe pages. So much of my time was wasted on leads that would never be feasible to close. Just doing the Google map pre-surveys would kill half the day, and could burry productivity for a small staffed company. Leads aren;t good, unless there is a high chance that the lead will materialize. So this brings me back to.... How will the promotion incourage the customer to bring in qualified leads? How will the customer understand who would be qualified? Thats why I like stipulatons such as.... We pay you X, if you refer a customer "in your building" or "in your neighborhood", or "within 1/2 mile of your address". Etc Etc. Tom DeReggi RapidDSL & Wireless, Inc IntAirNet- Fixed Wireless Broadband ----- Original Message ----- From: "Steve Barnes" <[EMAIL PROTECTED]> To: "WISPA General List" <[email protected]> Sent: Monday, October 13, 2008 10:09 AM Subject: Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnect issueOct7th, 2008 > How is the MT/Tranzeo Beta Firmware working? I have issues when the > disconnect happens the AP shows horrible signals from the Tranzeo's > (-105 to -113) but if you start a ping to that radio it drops back to > -69. Is this resolved as well? If I reboot the AP all the signals are > fine. > > Steve Barnes > RCWiFi Wireless Internet Service > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of D. Ryan Spott > Sent: Tuesday, October 07, 2008 8:03 PM > To: [EMAIL PROTECTED]; WISPA General List > Cc: Tranzeo Support > Subject: Re: [WISPA] [Tranzeo] New Update - Tranzeo/Mtik disconnect > issueOct 7th, 2008 > > Since Damian has made this public, I guess I can talk about this > testing.... > > I have been using their beta software for over 2 weeks now and I have > uptimes that long as well. > > I will not disagree with Damian regarding the mtik patch. :) > > This **IS** an Mtik issue and affects more than just Tranzeo devices. > > ryan > > > On Oct 7, 2008, at 2:30 PM, Damian Wallace wrote: > >> >> >> MT has made several betas available for testing. The results are >> promising, but we aren't running real clients on the MT. >> >> We also have an extremely hacky way of dealing with this issue. We >> have >> an alpha available for this on a Non-Supported basis. When this >> feature >> is turned on, you have to reboot the AP when management changes like >> channel are made. >> >> You can get a copy of the alpha by emailing support. They will send >> you >> a copy of the firmware and a warning that this breaks a lot of ways AP >> send management frames, and that we don't support it. We think you >> are >> better off to use the Microtik patch since it should solve the problem >> for all units, not just Tranzeos. >> >> >> >> >> *************************************** >> Register your services in our FREE WISP Locator >> http://www.part-15.org/maps/WISPSearch.asp >> *************************************** >> The PART-15.ORG tranzeo Discussion List >> This is a Paid Subscription Email Discussion List Service. >> All rights reserved. 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