I agree but I didnt select the speed and price plans, I bought the company with these already in place. BUT everyone is complaining that 3Mbps isnt enough and I'm not keeping up! All they see is cable & DSL commercials selling 10Mbps and 6Mbps respectively. Egads!!! -RickG
On Sun, Nov 2, 2008 at 12:53 PM, Travis Johnson <[EMAIL PROTECTED]> wrote: > I guess that's my point... why offer more bandwidth than you have to? Most > people don't need more than 1meg, and that's our most popular package for > $39.95 per month (total, no modem rental fee, etc.). Why give away the farm > if you don't have to? :) > > Travis > Microserv > > RickG wrote: > > Wow, with all that bandwidth, I'm surprised you dont offer higher speeds. > > Technically speaking, the download & upload price is the same. From a > cost standpoint, I allocate the download & upload separately because I > am "forced" to pay dearly ($1200/month) to AT&T for my dual T1's which > are required for "decent" upload speeds. Right now, my traffic is > split so all port 80 traffic flows though the 4Mbps x 2Mbps connection > through Time Warner which runs over $500/month. This works fairly well > for now since about half the traffic is web browsing. When I bought > this WISP there was no management, monitoring or reporting. I took > care of the management & monitoring and I'm working on the reporting. > The best thing I've done is replace the StarOS firewall with Mikrotik > and set up traffic priority. > Whew! Lots of work. At any rate, I'm working on my upstream connection > next. I really need to get the cost down. > > Thanks! -RickG > > On Sun, Nov 2, 2008 at 12:08 PM, Travis Johnson <[EMAIL PROTECTED]> wrote: > > > Rick, > > Yes, all of our packages are symmetrical speeds (same download and upload). > So if they buy our 512k package, they get 512k down x 512k up all the time. > They are not "dedicated" connections, but rather you get what you pay for > connections. We still oversubscribe users on an AP, but only to the point > where each AP is running around 60% capacity during peak times, thus leaving > room for bursts, etc. We graph and monitor every single AP (over 200 of > them) and every single user (bandwidth, packets, RSSI, etc.) so we always > know what's happening on our network. > > We currently have three full OC-3 (155Mbps) dedicated connections to the > backbone. On average, we pay $40/meg for bandwidth. Why is your upload price > different than your download price? > > Travis > Microserv > > RickG wrote: > > Travis, > > Nice work! Therefore, you are selling dedicated bandwidth to all of > your customers. In other words, if all your customers run speed test > at the same time they will get what their plan allows. If you dont > mind, I have a few questions: > Is the above scenario true for upload speed as well as download speed? > What are you paying for your upstream connection? > What type of upstream connection do you have? > > I'd like to be there and I keep hoping cheap bandwidth comes my way. > When you are paying $150/meg for download and $400/meg for upload, the > business model is tough. > > -RickG > > BTW: I'd take this offlist if you prefer but I think this is a problem > that many us us small WISP's face. > > On Sat, Nov 1, 2008 at 9:30 PM, Travis Johnson <[EMAIL PROTECTED]> wrote: > > > Every customer can get the speed they are paying for ANY time they run a > speed test. We offer packages from 512k to 2.5meg for residential customers > and they always get what they pay for (download AND upload, which is the > same for all of our packages). > > Travis > Microserv > > RickG wrote: > > Travis, > > If I understand this correctly, you have at least 1Mbps or higher of > bandwidth for every customer? > > -RickG > > On Sat, Nov 1, 2008 at 12:34 PM, Travis Johnson <[EMAIL PROTECTED]> wrote: > > > We deliver what the customers pay for. If they purchase a 1Mbps package, > they get 1Mbps 24x7 (with no monthly bit caps). Personally I have never > liked the "up to" speed packages... it's like going to Walmart and > buying milk. You can pay $3 for a full 1 gallon, or you can pay $2 for > "up to" a gallon (without really knowing how much you are going to get, > but it will be somewhere between nothing and a full gallon). > > Travis > Microserv > > Kurt Fankhauser wrote: > > > Does anyone else here have customer/s that consume so much bandwidth that > you have to throttle them down after say 5 minutes of downloading. And what > do you tell them when they start complaining about the throttled down speed. > (they don't know your throttling them though) > > > > Kurt Fankhauser > WAVELINC > P.O. Box 126 > Bucyrus, OH 44820 > 419-562-6405 > www.wavelinc.com > > > > > > > > > > ------------------------------------------------------------ > -------------------- > WISPA Wants You! 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