This is also available if you run Cacti. I added it to my standard CPE template a while back.
ryan Pat O'Connor wrote: > We're just starting to test this program. It's free so what the heck. > > http://oss.oetiker.ch/smokeping/ > > > > > Tom DeReggi wrote: > >> Guaranteeing latency.... >> >> One of the things we learned is that the ISP can't measure the customer's >> experience of latency accurately. And if the can;t measure it, they cant >> guarantee it. >> When pings initiate from the AP side, they always send without delay. >> When pings initiate from the SU side, they can be delayed from the polling >> or competing for their timeslice to transmit. >> >> >> Tom DeReggi >> RapidDSL & Wireless, Inc >> IntAirNet- Fixed Wireless Broadband >> >> >> ----- Original Message ----- >> From: "Travis Johnson" <[EMAIL PROTECTED]> >> To: "WISPA General List" <[email protected]> >> Sent: Sunday, November 02, 2008 11:39 PM >> Subject: Re: [WISPA] heavy usage customers >> >> >> >> >>> Hi, >>> >>> We don't use DHCP. Every single customer gets a real, static IP address. >>> We also a assign a static IP address to every radio (for management). >>> >>> When I posted the question a month ago about how to force an SM to >>> connect to a specific AP on a tower, the only answer was "color code". >>> This isn't really an option, as that means the installer has to change >>> the color code in the field. All of our current radios are setup and >>> ready to connect to ANY tower and ANY AP on that tower without the >>> installer doing anything in the field. >>> >>> And how does first level tech support even find the correct radio in the >>> AP list for a customer on the phone? They have to scroll through 160 >>> people to find them by MAC address? >>> >>> Yes, Canopy is a slower radio in today's world. 14Mbps of total >>> throughput on a 20mhz channel is SLOW. Using Mikrotik I can get 30Mbps >>> (double the speed) on the same channel size. Or I can use a 10mhz >>> channel and get 15Mbps. And all these speeds can be delivered via upload >>> or download or any combination, I don't have to set a specific >>> percentage of up/down. >>> >>> And how do you guarantee 7ms latency? What happens if a customer gets >>> 8ms? And how do they test that measurement? And what happens when a >>> customer completely clobbers an AP and 160 customers are getting 20ms >>> latency? Or you have interference from a new provider and all those >>> people get 100ms latency? >>> >>> Travis >>> Microserv >>> >>> >>> Chuck McCown - 3 wrote: >>> >>> >>>> All of the complaints are easily overcome with the proper management >>>> software, DHCP reservations etc. You can easily force the SM to connect >>>> to the exact AP you want a couple different ways. And there are several >>>> non motorola software packages that do this kind of stuff. We have 5000 >>>> subs on it and we don't break a sweat in managing any of this. >>>> >>>> We put 128-160 customers per AP and they all still get 10.2 Mbps burst. >>>> Slower radio? That seems pretty fast to me. >>>> And we guarantee latency to 7 mS. Hmmm, that is pretty hard to do with >>>> anyone else. >>>> ----- Original Message ----- >>>> From: Travis Johnson >>>> To: WISPA General List >>>> Sent: Sunday, November 02, 2008 1:39 PM >>>> Subject: Re: [WISPA] heavy usage customers >>>> >>>> >>>> We've tried Canopy... twice in fact... once about 3 years ago, and once >>>> about a month ago. We just can't make it fit into our network management >>>> (IP database, Call tracking, customer management, etc.) system very >>>> well... having customer radios that change their LUID and IP address >>>> every time they register, having to set the bandwidth on each SM instead >>>> of the AP, having no security or ways to control which AP a customer >>>> connects to without having to buy their software, etc. >>>> >>>> All that, plus paying MORE for a slower radio than what we are using >>>> just didn't make sense. I can put up an AP (2.4ghz, 5.3ghz, 5.4ghz, or >>>> 5.8ghz) for less than >>>> $400 that will support 50 customers, using only 10mhz wide channels... >>>> and each CPE is less than $175 complete (including PoE, antenna). >>>> >>>> Canopy seems to work well for many people... but I've never been one to >>>> follow the "norm". And I get to put $50 in my pocket on every install, >>>> and $1,000 for every AP we put up. ;) >>>> >>>> Travis >>>> Microserv >>>> >>>> Chuck McCown - 3 wrote: >>>> Well that is a testimony to your quality of service for sure. >>>> Now, if you were using Canopy your customers would be even happier! >>>> >>>> ----- Original Message ----- >>>> From: "Travis Johnson" <[EMAIL PROTECTED]> >>>> To: "WISPA General List" <[email protected]> >>>> Sent: Sunday, November 02, 2008 11:07 AM >>>> Subject: Re: [WISPA] heavy usage customers >>>> >>>> >>>> I have Qwest DSL, CableOne, another WISP (doing "up to 4meg" for $29.95 >>>> with Canopy), and a licensed WiMax (2.5ghz) provider (doing "up to >>>> 2meg", mobile, for $29.95). I have a lot of competition... and yet we >>>> have no sales people, no real advertising campaign, and more installs >>>> than we can keep up with each month. >>>> >>>> Travis >>>> Microserv >>>> >>>> Chuck McCown - 3 wrote: >>>> You must not have competitors. I have both Qwest and Comcast giving >>>> away >>>> multi megabit starting at $15.95 >>>> ----- Original Message ----- >>>> From: Travis Johnson >>>> To: WISPA General List >>>> Sent: Sunday, November 02, 2008 10:53 AM >>>> Subject: Re: [WISPA] heavy usage customers >>>> >>>> >>>> I guess that's my point... why offer more bandwidth than you have to? >>>> Most people don't need more than 1meg, and that's our most popular >>>> package for $39.95 per month (total, no modem rental fee, etc.). Why give >>>> away the farm if you don't have to? :) >>>> >>>> Travis >>>> Microserv >>>> >>>> RickG wrote: >>>> Wow, with all that bandwidth, I'm surprised you dont offer higher speeds. >>>> >>>> Technically speaking, the download & upload price is the same. From a >>>> cost standpoint, I allocate the download & upload separately because I >>>> am "forced" to pay dearly ($1200/month) to AT&T for my dual T1's which >>>> are required for "decent" upload speeds. Right now, my traffic is >>>> split so all port 80 traffic flows though the 4Mbps x 2Mbps connection >>>> through Time Warner which runs over $500/month. This works fairly well >>>> for now since about half the traffic is web browsing. When I bought >>>> this WISP there was no management, monitoring or reporting. I took >>>> care of the management & monitoring and I'm working on the reporting. >>>> The best thing I've done is replace the StarOS firewall with Mikrotik >>>> and set up traffic priority. >>>> Whew! Lots of work. At any rate, I'm working on my upstream connection >>>> next. I really need to get the cost down. >>>> >>>> Thanks! -RickG >>>> >>>> On Sun, Nov 2, 2008 at 12:08 PM, Travis Johnson <[EMAIL PROTECTED]> wrote: >>>> Rick, >>>> >>>> Yes, all of our packages are symmetrical speeds (same download and >>>> upload). >>>> So if they buy our 512k package, they get 512k down x 512k up all the >>>> time. >>>> They are not "dedicated" connections, but rather you get what you pay for >>>> connections. We still oversubscribe users on an AP, but only to the point >>>> where each AP is running around 60% capacity during peak times, thus >>>> leaving >>>> room for bursts, etc. We graph and monitor every single AP (over 200 of >>>> them) and every single user (bandwidth, packets, RSSI, etc.) so we always >>>> know what's happening on our network. >>>> >>>> We currently have three full OC-3 (155Mbps) dedicated connections to the >>>> backbone. On average, we pay $40/meg for bandwidth. Why is your upload >>>> price >>>> different than your download price? >>>> >>>> Travis >>>> Microserv >>>> >>>> RickG wrote: >>>> >>>> Travis, >>>> >>>> Nice work! Therefore, you are selling dedicated bandwidth to all of >>>> your customers. In other words, if all your customers run speed test >>>> at the same time they will get what their plan allows. If you dont >>>> mind, I have a few questions: >>>> Is the above scenario true for upload speed as well as download speed? >>>> What are you paying for your upstream connection? >>>> What type of upstream connection do you have? >>>> >>>> I'd like to be there and I keep hoping cheap bandwidth comes my way. >>>> When you are paying $150/meg for download and $400/meg for upload, the >>>> business model is tough. >>>> >>>> -RickG >>>> >>>> BTW: I'd take this offlist if you prefer but I think this is a problem >>>> that many us us small WISP's face. >>>> >>>> On Sat, Nov 1, 2008 at 9:30 PM, Travis Johnson <[EMAIL PROTECTED]> wrote: >>>> >>>> >>>> Every customer can get the speed they are paying for ANY time they run a >>>> speed test. We offer packages from 512k to 2.5meg for residential >>>> customers >>>> and they always get what they pay for (download AND upload, which is the >>>> same for all of our packages). >>>> >>>> Travis >>>> Microserv >>>> >>>> RickG wrote: >>>> >>>> Travis, >>>> >>>> If I understand this correctly, you have at least 1Mbps or higher of >>>> bandwidth for every customer? >>>> >>>> -RickG >>>> >>>> On Sat, Nov 1, 2008 at 12:34 PM, Travis Johnson <[EMAIL PROTECTED]> wrote: >>>> >>>> >>>> We deliver what the customers pay for. If they purchase a 1Mbps package, >>>> they get 1Mbps 24x7 (with no monthly bit caps). Personally I have never >>>> liked the "up to" speed packages... it's like going to Walmart and >>>> buying milk. You can pay $3 for a full 1 gallon, or you can pay $2 for >>>> "up to" a gallon (without really knowing how much you are going to get, >>>> but it will be somewhere between nothing and a full gallon). >>>> >>>> Travis >>>> Microserv >>>> >>>> Kurt Fankhauser wrote: >>>> >>>> >>>> Does anyone else here have customer/s that consume so much bandwidth that >>>> you have to throttle them down after say 5 minutes of downloading. And >>>> what >>>> do you tell them when they start complaining about the throttled down >>>> speed. >>>> (they don't know your throttling them though) >>>> >>>> >>>> >>>> Kurt Fankhauser >>>> WAVELINC >>>> P.O. Box 126 >>>> Bucyrus, OH 44820 >>>> 419-562-6405 >>>> www.wavelinc.com >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> >>>> ------------------------------------------------------------ >>>> -------------------- >>>> WISPA Wants You! 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