I only call the telco once on billing problems now. If that doesn't fix it I call the PUC. Actually, I've not even had to do that in years either. I just tell the telco that I'm going to call the PUC right after I get off the phone. They know I'll do it. grin marlon
----- Original Message ----- From: "Chadd Thompson" <[email protected]> To: "WISPA General List" <[email protected]> Sent: Tuesday, March 17, 2009 10:38 PM Subject: Re: [WISPA] speaking of ARIN > Been there done that. > > We were getting double billed for about 8 months because they didn't > remove > our billing on some old circuits after they forced us to upgrade from the > old SBC network. We paid it for a few months because our account rep said > it > would be fixed and they would credit our account for what we over paid. > Well > they didn't get it fixed and we stopped paying it, our account rep assured > us it was nothing to worry about and that it would be taken care of. Well > 8 > months later the ATT collections dept was calling me saying they were > going > to turn us over to an outside collection agency. A quick call to my > account > rep and then one to the IL commerce commission had the problem taken care > of > in about 2 weeks. > > Sounds like you have had similar issues with them but you have no idea how > much grief ATT/SBC has caused me over the last 6 yrs we have been in > business. I wish I could get away from them but at this point in time no > one > seems to be able to help us out down here. > > -----Original Message----- > From: [email protected] [mailto:[email protected]]on > Behalf Of RickG > Sent: Tuesday, March 17, 2009 10:49 PM > To: WISPA General List > Subject: Re: [WISPA] speaking of ARIN > > Of course, they'll bill you 10 times that and never fix their billing > issues! -RickG > > On Tue, Mar 17, 2009 at 11:22 PM, Chadd Thompson <[email protected]> wrote: > >> Here are some quotes that I received a while back from ATT for a partial >> DS3. >> >> 10mb: $4300 >> 20mb: $4788 >> 30mb: $5300 >> >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]]on >> Behalf Of Mike Hammett >> Sent: Tuesday, March 17, 2009 1:33 PM >> To: WISPA General List >> Subject: Re: [WISPA] speaking of ARIN >> >> It would be possible to get a wireless link off the Sears Tower (no, I >> won't >> say the new name), but a DS3 delivered here is well over $5k. >> >> The provider must always provide you with IPs, assuming you meet >> justification. >> >> >> ----- >> Mike Hammett >> Intelligent Computing Solutions >> http://www.ics-il.com >> >> >> >> -------------------------------------------------- >> From: "Richey" <[email protected]> >> Sent: Tuesday, March 17, 2009 10:39 AM >> To: "'WISPA General List'" <[email protected]> >> Subject: Re: [WISPA] speaking of ARIN >> >> > /rant on >> > >> > Dealing with Arin is frustrating if you are a smaller provider in a >> market >> > where it's not cost effective to multi home. Where many people might > get >> > a >> > DS3 for as little as $1500/mo or less, some may pay $3,000+/month. >> > For >> > those who are in more rural areas stuck paying high prices for their >> > connection to the backbone it's just not cost effective to multi home >> > in >> > the >> > beginning. >> > >> > If you are single homed you must use /20 (4096 IPs) before they will > give >> > you an allocation. I have had problems in the past with a similar >> > situation >> > where a network was using 12 class c and the upstream refused to > allocate >> > any more IPs saying we needed to go to ARIN. ARIN would not do >> > anything >> > until we were using a /20 so it became a chicken or the egg problem. >> > >> > The policy should be different for an ISP. If you are a small ISP >> > multi-homed or not you should be able to get a /22. It makes it hard > for >> > the smaller provider to change backbone providers because their IP > blocks >> > are non portable. >> > >> > /rant off >> > >> > Richey >> > >> > -----Original Message----- >> > From: [email protected] [mailto:[email protected]] On >> > Behalf Of Cliff Olle >> > Sent: Tuesday, March 17, 2009 9:02 AM >> > To: 'WISPA General List' >> > Subject: Re: [WISPA] speaking of ARIN >> > >> > I was told that I would have to have BGP and be multi-homed within 30 >> days >> > or they could revoke my IP's. Would they allot a /20 in the case you > are >> > only using 4 class Cs? >> > >> > -----Original Message----- >> > From: [email protected] [mailto:[email protected]] On >> > Behalf Of Scott Piehn >> > Sent: Tuesday, March 17, 2009 7:29 AM >> > To: WISPA General List >> > Subject: Re: [WISPA] speaking of ARIN >> > >> > One add to the /22. You need to be or plan to be running BGP. >> > >> > >> > Scott >> > ----- Original Message ----- >> > From: "John Thomas" <[email protected]> >> > To: "WISPA General List" <[email protected]> >> > Sent: Monday, March 16, 2009 9:54 PM >> > Subject: Re: [WISPA] speaking of ARIN >> > >> > >> >> If you are multihomed you need to justify a /22 ( 4 Class C's) and if >> >> you are not, then you will need to justify a /20 ( 16 class C's) >> >> >> >> John >> >> >> >> >> >> Marlon K. Schafer wrote: >> >>> We probably need to get our own ip addys now. We're using 4 class >> >>> c's >> >>> and >> >>> will need more pretty soon in one location. >> >>> >> >>> Anyone know a consultant that can help with the application process? >> >>> >> >>> marlon >> >>> >> >>> >> >>> >> >>> >> > >> -------------------------------------------------------------------------- >> -- >> > ---- >> >>> WISPA Wants You! 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