On 3/18/2009 7:13 AM, Marlon K. Schafer wrote:
> I only call the telco once on billing problems now.  If that doesn't fix it
> I call the PUC.

I concur.  That REALLY gets their attention.  I did it with my LEC some 
years back when Frontier was still Citizens.  Now I call them 
Frontizens.  Once I filed a single complaint with the PUC, they had to 
dispatch a room full of lawyer types to file formal answers back to the 
PUC.  Saying you'll call the PUC is a very potent threat.

Rk


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