I have a similar quote I read once that stuck with me.  "If you're going 
to go into business, build a business, not a practice."

Randy


Travis Johnson wrote:
> Marlon,
>
> If you think the WISP business is similar to a doctor or dentist or 
> plumber, you are very mistaken. The best advice I have ever heard 
> actually came from the son of a very wealthy doctor in our area. He 
> sold his son "find something that isn't trading your time for money". 
> I heard that about 10 years ago in a meeting, and it has stuck with me 
> forever.
>
> A doctor or dentist or plumber all trade their time for money. They 
> bill per hour (even if it's $5,000 per hour) or per job, but they are 
> still trading their time for money. The WISP business is nothing like 
> this. It's actually a very unique business compared to anything else 
> out there. It has recurring monthly income, yet the expenses are 
> pretty much fixed. Other recurring income businesses that are similar 
> would be insurance... however, their expenses vary from month to month 
> depending on number of claims, size of claims, etc. Right now, if I 
> stopped all my growth, my expenses would be exactly the same from 
> month to month... and the income would remain the same as well.
>
> Travis
> Microserv
>
> Marlon K. Schafer wrote:
>> ----- Original Message ----- 
>> From: "Charles Wu" <c...@cticonnect.com>
>> To: "WISPA General List" <wireless@wispa.org>
>> Sent: Sunday, May 24, 2009 8:56 PM
>> Subject: Re: [WISPA] Quesiton on Funding / Financing / Capital Availability
>>
>>
>>   
>>> Marlon,
>>>
>>>     
>>>> Charles, your numbers are WAY off there.
>>>>       
>>> You can't base your numbers on the fact that you're willing to be on call 
>>> 24x7, work 12 hour days 7 days / week as a function of "normal business 
>>> operations" -- it simply isn't sustainable from a long term perspective
>>>     
>>
>> Grin.  Sure it is.  That's what a LOT of small business people do.  It's 
>> also kind of common for doctors, dentists, plumbers etc....  Sometimes is 
>> sucks, but remember that we can also give ourselves time off nearly anytime 
>> we really want it.  I don't miss very many of the kid's baseball games, 
>> dance recitles, field trips or anything else.
>>
>>   
>>> Eventually, your wife WILL leave you if you keep this up (on a side note, 
>>> one of the biggest reasons I've seen for small WISPs selling out is the 
>>> wife factor =)
>>>     
>>
>> The reasons I've usually seen are that people get in this for a quick buck. 
>> When that doesn't happen they burn out/bail out.  But that's no different 
>> than any other industry I see.  And I've seen a lot, I've been doing office 
>> equipment repair work since about 1990 or 92.  I've always tried to learn 
>> from my customers, what works, why etc.  Not many bail on a company that's 
>> making good money, no matter how much time it's taking.
>>
>>   
>>> If you were to replace yourself with normal employees that work 8-5 and 
>>> who make market wages, you'd probably discover that your labor costs will 
>>> go up $!0-15k / month (I would argue that you probably personally do the 
>>> work of 3 people in your company)
>>>     
>>
>> Believe it or not, I do the work of less than one most of the time.  It's 
>> been a bit more than that lately but only because I'm too cheap to hire help 
>> and can't afford to replace all the my POS Tranzeo AP's with MT units all at 
>> once.  Once I get the network running nicer my service calls will drop off a 
>> lot.  The difference at the sites that are already done has been nothing 
>> short of amazing.
>>
>> The rest of the time I'm screwing around with WISPA stuff or helping local 
>> orgs of some kind.  I might put in a 40 to 60 hour week, but a lot of the 
>> time is non esential.
>>
>> Also, if I get too busy I bring a helper along on my installs.  2 guys can 
>> usually knock one out in about 1/3rd the time of one person.  Not sure why 
>> it goes sooooo much faster, but it does.
>>
>>   
>>>> By the time I hit 600 to 800 subs I'm gonna need some help.  Hiring that
>>>> person will suck big time because I won't have enough work for them right
>>>> away.  That move alone will likely cut my margin down to nearly nothing 
>>>> for
>>>> a couple of years.
>>>>       
>>> After you factor in your time / opportunity cost / resources / overhead / 
>>> time spent training -- you will spend an additional 2x an employee's 
>>> salary during the first 6 months of employment trying to get them trained 
>>> up and productive -- and then, there's a good chance they just don't work 
>>> out =)
>>>     
>>
>> Yeah, that's the part that really sucks.  Every time we hire a new person 
>> the one that's there drops to half time production for x months.  It's a 
>> hard thing.
>>
>> Saying your numbers were off wasn't quite fair of me.  They COULD be right 
>> on the money if a person structured the company that way.  But not everyone 
>> lives in a market that will allow tens of thousands of customers.  Not 
>> everyone out there even wants to get that big (if I had a nickle for every 
>> business owner that's told me the most fun they had and the most money they 
>> made was when it was just them, no employees......)  But then again, that's 
>> one of the really cool things about this buisness, it's big enough and 
>> flexible enough to allow many different business models and operator dreams 
>> to bear fuit!
>>
>> marlon
>>
>>   
>>> -Charles
>>>
>>>
>>> ----- Original Message -----
>>> From: "Charles Wu" <c...@cticonnect.com>
>>> To: "WISPA General List" <wireless@wispa.org>
>>> Sent: Saturday, May 23, 2009 8:07 PM
>>> Subject: Re: [WISPA] Quesiton on Funding / Financing / Capital 
>>> Availability
>>>
>>>
>>>     
>>>> Hi Scott,
>>>>
>>>> Regarding debt...I've found that there's a "scale inflection point" in
>>>> running a WISP (or any business for the matter) that needs to be
>>>> reached -- the main purpose for taking on debt (because due to interest,
>>>> you end up paying more in the longer term instead of buying cash), is to
>>>> accelerate growth so one can progress beyond this point
>>>>
>>>> e.g., if you can organically fund 30 new installs a month with cash, if
>>>> you take on debt, you could leverage yourself and now do 100 installs /
>>>> month
>>>>
>>>> Now, from a business perspective -- in looking at the WISP
>>>>
>>>> As a stand-alone sustainable business -- it costs a minimum of about $30k
>>>> / month to operate a small WISP -- now, I'll argue that that $30k/month 
>>>> in
>>>> operations remains relatively constant and whether it's supporting 300,
>>>> 800 or 1500 customers -- however, at 300 customers, the business is
>>>> bleeding cash...at 800 customers the business is just about at a
>>>> break-even, and at 1500 customers, the business is a cash machine
>>>>
>>>> -Charles
>>>>
>>>> -----Original Message-----
>>>> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On
>>>> Behalf Of Scott Reed
>>>> Sent: Saturday, May 23, 2009 4:20 PM
>>>> To: WISPA General List
>>>> Subject: Re: [WISPA] Quesiton on Funding / Financing / Capital
>>>> Availability
>>>>
>>>> So I will take option 4 from a previous post since Travis made the point.
>>>> "Up to 60 months with $1 buyout is the same as a 5 year bank loan."
>>>> I want to run debt free as soon a possible.  That being the case I don't
>>>> lease and have not leased to keep debt down.  I do have a start-up loan
>>>> that is being paid on a little slower than I would like, but we have
>>>> paid off 1/2 of it in < 5 years and based on our payments, we are cash
>>>> flow positive.
>>>> Granted, my WISP is a lot smaller than many that post here and our
>>>> growth rate is small, but some of that is managing growth to stay
>>>> cash-flow positive.
>>>> I have seen several companies die because they became cash rich, but
>>>> still could not cover the debt.
>>>>
>>>> Travis Johnson wrote:
>>>>       
>>>>> The banks can sell a car with little effort. They already have
>>>>> relationships with dealers and auctions. And often, if the consumer's
>>>>> credit is questionable, the dealer will guarantee to take the car back
>>>>> if the loan defaults.
>>>>>
>>>>> Who is going to buy a $10,000 radio that has been repo'd? Even for
>>>>> $5k, I wouldn't touch it. I'd buy a new radio with warranty, that I
>>>>> know is good and hasn't been fried or broken.
>>>>>
>>>>> The banks will never loan on the equipment alone. There is no security
>>>>> there... but again, why do you need a bank loan for equipment when you
>>>>> can just lease it and get the same results? Up to 60 months with $1
>>>>> buyout is the same as a 5 year bank loan. What's the difference?
>>>>>
>>>>> Travis
>>>>> Microserv
>>>>>
>>>>> Tom DeReggi wrote:
>>>>>         
>>>>>> Maybe when talking about CPE.
>>>>>>
>>>>>> But what about when one is talking about a $10,000 Part101 radio?
>>>>>>
>>>>>> Just like a car, all that the lender should need is to "hold the title"
>>>>>> of
>>>>>> the radio until paid off, and get a down payment of $2000 to cover the
>>>>>> cost
>>>>>> of tower climber/repo man, and a signed letter of authorization from
>>>>>> lanlord
>>>>>> stating the location of the tower gear is installed on and they
>>>>>> acknowledge
>>>>>> that the gear is not abandoned equipment. (So it does not automatically
>>>>>> become property of landlord in 4 months, and teh landlord knows the
>>>>>> equipment owner has first rights to the gear).
>>>>>>
>>>>>> Think about it... Wouldn't repo costs be reduced when the repo man 
>>>>>> knows
>>>>>> exactly where to find the radio? A car can easilly be relocated and
>>>>>> hard-to-find, when the owner skips town.
>>>>>> Plus the home likely has an owner with a shot gun or a big dog, which
>>>>>> the
>>>>>> tower/MTU likely does not.  The MTU building might even have a security
>>>>>> guard to escort teh lender safely to the roof :-)
>>>>>>
>>>>>>
>>>>>> Tom DeReggi
>>>>>> RapidDSL & Wireless, Inc
>>>>>> IntAirNet- Fixed Wireless Broadband
>>>>>>
>>>>>>
>>>>>> ----- Original Message -----
>>>>>> From: "jp" <j...@saucer.midcoast.com>
>>>>>> To: "WISPA General List" <wireless@wispa.org>
>>>>>> Sent: Friday, May 22, 2009 11:13 AM
>>>>>> Subject: Re: [WISPA] Quesiton on Funding / Financing / Capital
>>>>>> Availability
>>>>>>
>>>>>>
>>>>>>
>>>>>>           
>>>>>>> In a worse case scenario, a car is probably considerably easier to 
>>>>>>> repo
>>>>>>> than the antenna on my roof and radio in my attic. And the car would 
>>>>>>> be
>>>>>>> worth a magnitude more money. The installed infrastructure is 
>>>>>>> worthless
>>>>>>> if it costs a huge amount to get to it.
>>>>>>>
>>>>>>> On Thu, May 21, 2009 at 07:27:09PM -0400, Tom DeReggi wrote:
>>>>>>>
>>>>>>>             
>>>>>>>> I've never found a lender willing to lend against using the in-place
>>>>>>>> used
>>>>>>>> equipment as colladeral.
>>>>>>>> It is the biggest double standard.
>>>>>>>> I find it highly ironic that they'll use a car for colladeral that
>>>>>>>> looses
>>>>>>>> 50% of its value the day it leaves the lot, and has a rate of failure
>>>>>>>> and
>>>>>>>> risk of damage higher than just about any product on the market, and
>>>>>>>> it
>>>>>>>> has
>>>>>>>> a huge cash burn (gas :-). but yet lendors won't put equivellent 
>>>>>>>> value
>>>>>>>> on
>>>>>>>> wireless gear, that holds its value, Ebay boasting easilly 50% after
>>>>>>>> 3-4
>>>>>>>> years of use, even after fully depreciated.
>>>>>>>> I'll never understand the lending market.
>>>>>>>>
>>>>>>>> Tom DeReggi
>>>>>>>> RapidDSL & Wireless, Inc
>>>>>>>> IntAirNet- Fixed Wireless Broadband
>>>>>>>>
>>>>>>>>
>>>>>>>> ----- Original Message -----
>>>>>>>> From: <rea...@muddyfrogwater.us>
>>>>>>>> To: "WISPA General List" <wireless@wispa.org>
>>>>>>>> Sent: Thursday, May 21, 2009 1:55 PM
>>>>>>>> Subject: Re: [WISPA] Quesiton on Funding / Financing / Capital
>>>>>>>> Availability
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>               
>>>>>>>>> Answers in-line.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> ++++++++++++++++++++++++++++++++
>>>>>>>>> <insert witty tagline here>
>>>>>>>>>
>>>>>>>>> ----- Original Message -----
>>>>>>>>> From: "Charles Wu" <c...@cticonnect.com>
>>>>>>>>> To: "WISPA General List" <wireless@wispa.org>
>>>>>>>>> Sent: Thursday, May 21, 2009 8:49 AM
>>>>>>>>> Subject: [WISPA] Quesiton on Funding / Financing / Capital
>>>>>>>>> Availability
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>                 
>>>>>>>>>> With all the hype being generated by the stimulus bill, we have 
>>>>>>>>>> been
>>>>>>>>>> approached by a multitude of third party financial organizations
>>>>>>>>>> that
>>>>>>>>>> have
>>>>>>>>>> a renewed interest in potentially financing rural broadband...now,
>>>>>>>>>> specifically, for WISPs, in the past, equipment leasing has been a
>>>>>>>>>> very
>>>>>>>>>> popular option for financing, but in looking at our numbers over 
>>>>>>>>>> the
>>>>>>>>>> past
>>>>>>>>>> year, I've noticed a marked decline in the amount of leasing that 
>>>>>>>>>> we
>>>>>>>>>> do -
>>>>>>>>>> that said, I have the following questions for the listserv about
>>>>>>>>>> financing
>>>>>>>>>>
>>>>>>>>>> Assuming that WISPs are still need to buy equipment...
>>>>>>>>>>
>>>>>>>>>> 1. Are you able to just purchase equipment out of cash-flow
>>>>>>>>>> organically
>>>>>>>>>> generated from operations
>>>>>>>>>>
>>>>>>>>>>                   
>>>>>>>>> Other than originally starting with our own personal seed money,
>>>>>>>>> that's
>>>>>>>>> what
>>>>>>>>> we've done.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>                 
>>>>>>>>>> 2. Have you gone to more traditional forms of money (e.g., bank /
>>>>>>>>>> SBA
>>>>>>>>>> /
>>>>>>>>>> RUS loans)?
>>>>>>>>>>
>>>>>>>>>>                   
>>>>>>>>> I could not qualify for any of them.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>                 
>>>>>>>>>> 3. Are you doing more vendor leasing programs (e.g., Motorola 3%
>>>>>>>>>> financing
>>>>>>>>>> deal)
>>>>>>>>>>
>>>>>>>>>>                   
>>>>>>>>> Never sought any.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>                 
>>>>>>>>>> 4. Have you not been able to borrow money due to the credit crunch
>>>>>>>>>> (e.g.,
>>>>>>>>>> not deploying as aggressively)
>>>>>>>>>>
>>>>>>>>>>                   
>>>>>>>>> My corporation hasn't ever been able to obtain hard money credit.
>>>>>>>>> In
>>>>>>>>> fact, the "credit crunch" start last Fall raised my "30+ day past
>>>>>>>>> due"
>>>>>>>>> amount from a piddly $1200 to at one time to almost $13,000 in just
>>>>>>>>> four
>>>>>>>>> months.   That almost put us under, and we're still barely scraping
>>>>>>>>> by
>>>>>>>>> until
>>>>>>>>> our seasonally variable cash flow revives come August, with still
>>>>>>>>> several
>>>>>>>>> thousand on the books that's very slowly getting chipped away at.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>                 
>>>>>>>>>> 5. Are you holding off on deployments because of the economy
>>>>>>>>>>
>>>>>>>>>>                   
>>>>>>>>> No, we're holding off due to lack of cash flow.   We have plenty of
>>>>>>>>> people
>>>>>>>>> waiting for us to build infrastructure out to them.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>                 
>>>>>>>>>> 6. Have you gone to Agility...<cough> Louie the loanshark =)
>>>>>>>>>>
>>>>>>>>>>                   
>>>>>>>>> After much discussion, being some of the first people Agility
>>>>>>>>> contacted,
>>>>>>>>> we
>>>>>>>>> have not done any business with them.   In my estimation, they 
>>>>>>>>> wanted
>>>>>>>>> control over our business and day to day decisions, which we
>>>>>>>>> concluded
>>>>>>>>> was
>>>>>>>>> both unwarranted and unwise.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>                 
>>>>>>>>>> Or any other thoughts / comments on this topic?
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>                   
>>>>>>>>> WISP equipment is not really a "commodity" in that there is almost 
>>>>>>>>> no
>>>>>>>>> market
>>>>>>>>> for it outside of the "maker-vendor" relationship.  Other than Ebay,
>>>>>>>>> and a
>>>>>>>>> couple of people who attempt to do it piecemeal, there is no 
>>>>>>>>> "market"
>>>>>>>>> which
>>>>>>>>> stabilizes the value of used equipment, making them a commodity you
>>>>>>>>> can
>>>>>>>>> borrow against.
>>>>>>>>>
>>>>>>>>> Perhaps it would be more useful, if vendors had the ability to get
>>>>>>>>> capital
>>>>>>>>> and create stable working and short term credit relationships with
>>>>>>>>> their
>>>>>>>>> buyers, kind of like the used car market.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>                 
>>>>>>>>>> -Charles
>>>>>>>>>>
>>>>>>>>>>
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>>>>>>>>>>                   
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>>>>>>>>
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>>>>>>>>               
>>>>>>> --
>>>>>>> /*
>>>>>>> Jason Philbrook   |   Midcoast Internet Solutions - Wireless and DSL
>>>>>>>    KB1IOJ        |   Broadband Internet Access, Dialup, and Hosting
>>>>>>> http://f64.nu/   |   for Midcoast Maine    http://www.midcoast.com/
>>>>>>> */
>>>>>>>
>>>>>>>
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>>>>>>>             
>>>>>> --------------------------------------------------------------------------------
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>>>>>>
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>>>>>>
>>>>>>           
>>>>> ------------------------------------------------------------------------
>>>>>
>>>>>
>>>>>
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>>>>>
>>>>>
>>>>> No virus found in this incoming message.
>>>>> Checked by AVG - www.avg.com
>>>>> Version: 8.5.339 / Virus Database: 270.12.36/2128 - Release Date:
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>>>>>
>>>>>
>>>>>         
>>>> --
>>>> Scott Reed
>>>> Sr. Systems Engineer
>>>> GAB Midwest
>>>> 1-800-363-1544 x4000
>>>> Cell: 260-273-7239
>>>>
>>>>
>>>>
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>>
>>
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> ------------------------------------------------------------------------
>
> This body part will be downloaded on demand.

-- 
Randy Cosby
Vice President
InfoWest, Inc

work: 435-773-6071
email: rco...@infowest.com

http://www.linkedin.com/in/randycosby



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