We have had this happen about 5 times. We let it go and actually give them a new one free when they get their house rebuilt. Those customers will never leave us.
Cameron Marlon K. Schafer wrote: > I had one of these too. In her case we were able to use the outdoor parts, > just lost the inside stuff. I replaced it just to get her going. > > I'd install new gear asap just got them back online. Then I'd give them an > invoice for the installation and tell them to turn it into the insurance co. > Pay us when you get paid.... > marlon > > ----- Original Message ----- > From: "Chuck Hogg" <[email protected]> > To: "WISPA General List" <[email protected]>; <[email protected]> > Sent: Wednesday, January 06, 2010 8:38 PM > Subject: [WISPA] Burnt CPE from House Fire > > > Lost our first CPE from a house fire. Guy was so down on the phone, I > couldn't bear to bother him with an insurance claim on the CPE. What > have you done? > > > > Regards, > > Chuck Hogg > > Shelby Broadband > 502-722-9292 > [email protected] <mailto:[email protected]> > > http://www.shelbybb.com <http://www.shelbybb.com> > > > > > > > -------------------------------------------------------------------------------- > > > >> -------------------------------------------------------------------------------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> -------------------------------------------------------------------------------- >> >> WISPA Wireless List: [email protected] >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
