I'm sure you did this too, but anytime we have a complaint of speeds the 
first thing we do on site is completely bypass their network. Sure it 
takes them offline for just a few minutes while we verify the claim with 
a laptop straight into the wireless unit/PoE, but it takes the heat off 
of us. Then we focus on what part of the LAN has changed or is causing 
the problem.

Thanks.



On 4/21/2010 16:38, Jeremie Chism wrote:
> I love to go out and work for an hour troubleshooting a customer
> complaint about slow speed only to find out that their dell poweredge
> switch is bad. Funny thing is that it was letting a little traffic
> come through....say 300k or so.
>
> Sent from my iPhone
>
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