I lived in Rochester, NY back in the day. Small world :) On 4/22/10, Robert West <[email protected]> wrote: > I learned it when I lived in Buffalo, NY. > > > > > > > > From: [email protected] [mailto:[email protected]] On > Behalf Of Blair Davis > Sent: Thursday, April 22, 2010 12:05 PM > To: WISPA General List > Subject: Re: [WISPA] Slow speed > > > > Ah, the old shoot, shovel and shut up method.... > > Robert West wrote: > > We just shoot the customer and cover up the evidence. > > Oh, wait...... that was just a dream I had. Nevermind. Sorry. > > Bob- > > ----- Original Message ----- > From: "Mike" <mailto:[email protected]> <[email protected]> > To: "'WISPA General List'" <mailto:[email protected]> <[email protected]> > Sent: Wednesday, April 21, 2010 6:10 PM > Subject: Re: [WISPA] Slow speed > > > > > Ryan: > > Presently we don't meter, but we do limit connections to 20 per IP at any > one time. Stops torrents running amuck. Also, I tell my customers we > have > engineered our network for bursty traffic. We want their web pages, XBox > and email to load really fast, and they do; typically at 3 Mbps. We tell > them long duration connections are subject to throttling if the network > gets > congested. They ask what that is and I reply audio and video downloads. > Most understand and appreciate that it is optimized for their behavior. > > Friendly Regards, > > Mike > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On > Behalf Of Ryan Ghering > Sent: Wednesday, April 21, 2010 4:36 PM > To: WISPA General List > Subject: Re: [WISPA] Slow speed > > We recently visited a customer whom complained about slow speeds, > speed test to our local server showed a whooping 98k down and 70k up. > This customer is on a 1 meg down 512k up plan. The customer insisted > that they were doing nothing on the link. After about 2 hours of > diagnostics we find out the customers kid had a wireless laptop under > his bed downloading hundreds of torrents via udp connections. The > customer complained that we charged them a truck roll fee for this. We > informed them that it could have cost them alot more if we charged per > gig downloaded. From the 1st of the month till the 15th this customer > downloaded 92gigs of data. We are currently looking into metering > consumer connections now. This is about the 20 or 30th call like this > or similar this year alone. We now also know to look for udp and upnp > instead of just tcp connections. > > Ryan > > On Wed, Apr 21, 2010 at 2:38 PM, Jeremie Chism <mailto:[email protected]> > <[email protected]> wrote: > > > I love to go out and work for an hour troubleshooting a customer > complaint about slow speed only to find out that their dell poweredge > switch is bad. Funny thing is that it was letting a little traffic > come through....say 300k or so. > > Sent from my iPhone > > > > > > ---------------------------------------------------------------------------- > ---- > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > > ---------------------------------------------------------------------------- > ---- > > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > -- > Ryan Ghering > Network Operations - Plains.Net > Office: 970-848-0475 - Cell: 970-630-1879 > > > ---------------------------------------------------------------------------- > ---- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ---------------------------------------------------------------------------- > ---- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > ---------------------------------------------------------------------------- > ---- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ---------------------------------------------------------------------------- > ---- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > > > > ---------------------------------------------------------------------------- > ---- > WISPA Wants You! Join today! > http://signup.wispa.org/ > ---------------------------------------------------------------------------- > ---- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ >
-- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 “Success is not final, failure is not fatal: it is the courage to continue that counts.” --- Winston Churchill -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
