They are natting three times at the customer site?! Get them closer to your network, I'm sure at least one of those routers is causing hell.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Aug 19, 2010 at 1:09 PM, Martha Huizenga <[email protected]> wrote: > Voice quality. It breaks up. I will have to ask if they can hear me alright. > I had trouble with understanding them. > > Update: they have two vonage boxes (two phone lines). Neither are off the > main router. all the routers (three) are hard wired together. > > Martha > > Martha Huizenga > DC Access, LLC > 202-546-5898 > Friendly, Local, Affordable, Internet! > Connecting the Capitol Hill Community > Join us on Facebook or follow us on Twitter > > On 8/19/2010 11:24 AM, Jeremie Chism wrote: > > What problems are they having. Is it voice quality, incoming voice, outgoing > voice, no dial tone. > > Sent from my iPhone > On Aug 19, 2010, at 10:13 AM, Martha Huizenga <[email protected]> wrote: > > hi all, > > We have a client that has Vonage and is having problems. When his office was > somewhere else we gave him a separate router for the vonage box and one for > Internet. At his new office, in his home carriage house the set up is as > follows: > > Antenna on the roof comes into the house to a router. Then that router is > connected to another repeater in the carriage house that is connected to the > Vonage box. > > I am thinking this is too many hops for Vonage? But hoping someone else has > a better understanding of this. > > Thanks > > Martha > -- > > Martha Huizenga > DC Access, LLC > 202-546-5898 > Friendly, Local, Affordable, Internet! > Connecting the Capitol Hill Community > Join us on Facebook or follow us on Twitter > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > -------------------------------------------------------------------------------- > WISPA Wants You! Join today! > http://signup.wispa.org/ > -------------------------------------------------------------------------------- > > WISPA Wireless List: [email protected] > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: [email protected] Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
