Powercode may be great with the BMU, but as for a billing system is really sucks!
Forget about basic accounting reports and simply things like a check deposit. Yes, customers still pay with a check. Forget about it in powercode!
> I agree. Do NOT even consider paying for Powercode unless you
> intend to integrate with the BMU (bandwidth) management. That's
> where the real power is, though we're having problems still, with
> about 5 percent of our customers (those who have remote subnets,
> like a /30 or /29 or /24). Also some little things.
>
> Don't get me wrong, the product is usable and valuable. It's just
> that with what they want to charge for it these days, I expect for
> EVERYTHING to work, in MY environment, and for there to be
> excellent support. We're talking over $1200/mo for the number of
> subs that I have. For that cost, I should have .15 of a programmer
> dedicated to fixing my problems, all day, every day.
>
> On 12/2/2010 12:28 PM, Josh Luthman wrote:
>>
>>
>> I believe that a major turn will be the Maxx. I don't
>> understand how so much could be done via shell to begin with
>> (Imagestream).
>>
>>
>> The bmu is what makes the product work for your business. If you
>> just do tickets, bills and such you're wasting your money.
>>
>>
>> I care most about getting it done. Phone, email, morse code I
>> don't care.
>> On Dec 2, 2010 3:12 PM, "Mark Nash" <[email protected]> wrote:
>> Dude, talk with Josh more before you decide that you don't go with
>> them. There's GOT to be something he's doing that I'm not. I've
>> got
>> alot invested in PowerCode, and I wish it would "turn the corner"
>> for me but it hasn't.
>>
>> On 12/2/2010 12:03 PM, Jeremie Chism wrote:
>>> That is hilarious. I just tried it and you weren't
>> joking. I was going to inquire about pricing but guess I won't.
>>
>>> Sent from my iPhone4
>>>
>>> On Dec 2, 2010, at 1:55 PM, Mark Nash<[email protected]>
>>>
>> wrote:
>>
>>>> Man... Don't get me started on PowerCode today. I
>> just tried calling
>>>> their sales line. 920-351-1010.
>>>>
>>>> Go ahead, call it. I dare you.
>>>>
>>>> If I had a phone system like theirs I would have
>> been out of business
>>>> long ago...
>>>>
>>>> Their MAIN greeting sounds like it was recorded A)
>> on a speakerphone and
>>>> B) in a room with about 50 servers running with 10
>> fans each. Then you
>>>> press 1 for Sales and go immediately to voicemail.
>> Try to hit "0" for
>>>> the operator and you get "mailbox not set up".
>>>>
>>>> I've been using them for a few years now and have
>> been pretty vocal on
>>>> this list about them.
>>>>
>>>>
>>>> On 12/2/2010 10:36 AM, Shane MacDonald wrote:
>>>>> Has any of you ever tired Powercode as a
>> backend systems?
>>>>> Does anyone have experience with it compared to
>> Platypus?
>>
>>>>> We have a number of customers ranging between
>> the 300 to 700 clients.
>>>>> I am trying to find a solution I maybe able to
>> recommend them.
>>>>> Billing is an important piece but it also needs
>> to have a ticketing
>>>>> system, be able to monitor clients, record
>> history, etc.
>>>>> The two above I have received the most
>> endorsements for and just
>>>>> wonder which maybe better.
>>>>>
>>>>> Shane
>>>>> KP Performance
>>>>
>>>>
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