LOL that reminds me of Beavis & Butthead, where all things in the world
are lumped into two categories: "This RULES" and "THIS SUCKS".
Tony, your network may be much bigger than mine so billing problems show
up more frequently, but, IMHO, billing is alright, not great, not
perfect, just good. It's not an accounting package, and our bookkeeper
seems to get what she needs out of it to do the books every month.
About half of my customers pay with a check, and we put it in through
Powercode, so I think your comment about "forget it in powercode" is a
little extreme.
On 12/2/2010 1:00 PM, Tony C. Loosle wrote:
Powercode may be great with the BMU, but as for a billing system is
really sucks!
Forget about basic accounting reports and simply things like a check
deposit. Yes, customers still pay with a check. Forget about it in
powercode!
> I agree. Do NOT even consider paying for Powercode unless you
> intend to integrate with the BMU (bandwidth) management. That's
> where the real power is, though we're having problems still, with
> about 5 percent of our customers (those who have remote subnets,
> like a /30 or /29 or /24). Also some little things.
>
> Don't get me wrong, the product is usable and valuable. It's just
> that with what they want to charge for it these days, I expect for
> EVERYTHING to work, in MY environment, and for there to be
> excellent support. We're talking over $1200/mo for the number of
> subs that I have. For that cost, I should have .15 of a programmer
> dedicated to fixing my problems, all day, every day.
>
> On 12/2/2010 12:28 PM, Josh Luthman wrote:
>>
>>
>> I believe that a major turn will be the Maxx. I don't
>> understand how so much could be done via shell to begin with
>> (Imagestream).
>>
>>
>> The bmu is what makes the product work for your business. If you
>> just do tickets, bills and such you're wasting your money.
>>
>>
>> I care most about getting it done. Phone, email, morse code I
>> don't care.
>> On Dec 2, 2010 3:12 PM, "Mark Nash" <[email protected]> wrote:
>> Dude, talk with Josh more before you decide that you don't go with
>> them. There's GOT to be something he's doing that I'm not. I've
>> got
>> alot invested in PowerCode, and I wish it would "turn the corner"
>> for me but it hasn't.
>>
>> On 12/2/2010 12:03 PM, Jeremie Chism wrote:
>>> That is hilarious. I just tried it and you weren't
>> joking. I was going to inquire about pricing but guess I won't.
>>
>>> Sent from my iPhone4
>>>
>>> On Dec 2, 2010, at 1:55 PM, Mark Nash<[email protected]>
>>>
>> wrote:
>>
>>>> Man... Don't get me started on PowerCode today. I
>> just tried calling
>>>> their sales line. 920-351-1010.
>>>>
>>>> Go ahead, call it. I dare you.
>>>>
>>>> If I had a phone system like theirs I would have
>> been out of business
>>>> long ago...
>>>>
>>>> Their MAIN greeting sounds like it was recorded A)
>> on a speakerphone and
>>>> B) in a room with about 50 servers running with 10
>> fans each. Then you
>>>> press 1 for Sales and go immediately to voicemail.
>> Try to hit "0" for
>>>> the operator and you get "mailbox not set up".
>>>>
>>>> I've been using them for a few years now and have
>> been pretty vocal on
>>>> this list about them.
>>>>
>>>>
>>>> On 12/2/2010 10:36 AM, Shane MacDonald wrote:
>>>>> Has any of you ever tired Powercode as a
>> backend systems?
>>>>> Does anyone have experience with it compared to
>> Platypus?
>>
>>>>> We have a number of customers ranging between
>> the 300 to 700 clients.
>>>>> I am trying to find a solution I maybe able to
>> recommend them.
>>>>> Billing is an important piece but it also needs
>> to have a ticketing
>>>>> system, be able to monitor clients, record
>> history, etc.
>>>>> The two above I have received the most
>> endorsements for and just
>>>>> wonder which maybe better.
>>>>>
>>>>> Shane
>>>>> KP Performance
>>>>
>>>>
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