Oh I know what you mean. It seems they didn't care about anything
until Simon showed up. I think we completed the 477 tool and I have
seen a couple changes/corrections myself, do I feel a lot better in
the last month or two.
On Dec 2, 2010 4:12 PM, "Mark Nash" <[email protected]
<mailto:[email protected]>> wrote:
> This is what I'm talking about though, Josh.
>
> We identified this problem late in 2009. We were told it would be
> fixed. I'm not trying to be sarcastic here, but I know that's how it
> sounds. There are no other words to use.
>
> On 12/2/2010 1:10 PM, Josh Luthman wrote:
>>
>> That's what I was referring to, too. They aren't applied to a class.
>> I was told that will be fixed. Glad there aren't MORE things to be
>> concerned about.
>>
>> On Dec 2, 2010 3:54 PM, "Mark Nash" <[email protected]
<mailto:[email protected]>
>> <mailto:[email protected] <mailto:[email protected]>>> wrote:
>> > Bandwidth throttling does not work with remote subnets. We have
to put
>> > in Mikrotik queues for any customer who has a remote subnet. Also
>> > delinquent customers do not get shut off if they are using a remote
>> subnet.
>> >
>> > On 12/2/2010 12:50 PM, Josh Luthman wrote:
>> >>
>> >> What issues with remote subnets? I have no issues with mine. There
>> >> are missing classes and such that may be fixed soon.
>> >>
>> >> On Dec 2, 2010 3:35 PM, "Mark Nash" <[email protected]
<mailto:[email protected]>
>> <mailto:[email protected] <mailto:[email protected]>>
>> >> <mailto:[email protected] <mailto:[email protected]>
<mailto:[email protected] <mailto:[email protected]>>>> wrote:
>> >> > I agree. Do NOT even consider paying for Powercode unless you
>> intend to
>> >> > integrate with the BMU (bandwidth) management. That's where
the real
>> >> > power is, though we're having problems still, with about 5
percent of
>> >> > our customers (those who have remote subnets, like a /30 or /29 or
>> >> > /24). Also some little things.
>> >> >
>> >> > Don't get me wrong, the product is usable and valuable. It's just
>> that
>> >> > with what they want to charge for it these days, I expect for
>> >> EVERYTHING
>> >> > to work, in MY environment, and for there to be excellent support.
>> >> > We're talking over $1200/mo for the number of subs that I
have. For
>> >> > that cost, I should have .15 of a programmer dedicated to
fixing my
>> >> > problems, all day, every day.
>> >> >
>> >> > On 12/2/2010 12:28 PM, Josh Luthman wrote:
>> >> >>
>> >> >> I believe that a major turn will be the Maxx. I don't
understand how
>> >> >> so much could be done via shell to begin with (Imagestream).
>> >> >>
>> >> >> The bmu is what makes the product work for your business. If you
>> >> >> just do tickets, bills and such you're wasting your money.
>> >> >>
>> >> >> I care most about getting it done. Phone, email, morse code I
don't
>> >> care.
>> >> >>
>> >> >> On Dec 2, 2010 3:12 PM, "Mark Nash" <[email protected]
<mailto:[email protected]>
>> <mailto:[email protected] <mailto:[email protected]>>
>> >> <mailto:[email protected] <mailto:[email protected]>
<mailto:[email protected] <mailto:[email protected]>>>
>> >> >> <mailto:[email protected] <mailto:[email protected]>
<mailto:[email protected] <mailto:[email protected]>>
>> <mailto:[email protected] <mailto:[email protected]>
<mailto:[email protected] <mailto:[email protected]>>>>> wrote:
>> >> >> > Dude, talk with Josh more before you decide that you don't
go with
>> >> >> > them. There's GOT to be something he's doing that I'm not.
>> I've got
>> >> >> > alot invested in PowerCode, and I wish it would "turn the
corner"
>> >> >> for me
>> >> >> > but it hasn't.
>> >> >> >
>> >> >> > On 12/2/2010 12:03 PM, Jeremie Chism wrote:
>> >> >> >> That is hilarious. I just tried it and you weren't joking.
I was
>> >> >> going to inquire about pricing but guess I won't.
>> >> >> >>
>> >> >> >> Sent from my iPhone4
>> >> >> >>
>> >> >> >> On Dec 2, 2010, at 1:55 PM, Mark Nash<[email protected]
<mailto:[email protected]>
>> <mailto:[email protected] <mailto:[email protected]>>
>> >> <mailto:[email protected] <mailto:[email protected]>
<mailto:[email protected] <mailto:[email protected]>>>
>> >> >> <mailto:[email protected] <mailto:[email protected]>
<mailto:[email protected] <mailto:[email protected]>>
>> <mailto:[email protected] <mailto:[email protected]>
<mailto:[email protected] <mailto:[email protected]>>>>> wrote:
>> >> >> >>
>> >> >> >>> Man... Don't get me started on PowerCode today. I just tried
>> >> calling
>> >> >> >>> their sales line. 920-351-1010.
>> >> >> >>>
>> >> >> >>> Go ahead, call it. I dare you.
>> >> >> >>>
>> >> >> >>> If I had a phone system like theirs I would have been out of
>> >> business
>> >> >> >>> long ago...
>> >> >> >>>
>> >> >> >>> Their MAIN greeting sounds like it was recorded A) on a
>> >> >> speakerphone and
>> >> >> >>> B) in a room with about 50 servers running with 10 fans each.
>> >> Then you
>> >> >> >>> press 1 for Sales and go immediately to voicemail. Try to hit
>> >> "0" for
>> >> >> >>> the operator and you get "mailbox not set up".
>> >> >> >>>
>> >> >> >>> I've been using them for a few years now and have been pretty
>> >> vocal on
>> >> >> >>> this list about them.
>> >> >> >>>
>> >> >> >>>
>> >> >> >>> On 12/2/2010 10:36 AM, Shane MacDonald wrote:
>> >> >> >>>> Has any of you ever tired Powercode as a backend systems?
>> >> >> >>>> Does anyone have experience with it compared to Platypus?
>> >> >> >>>>
>> >> >> >>>> We have a number of customers ranging between the 300 to 700
>> >> clients.
>> >> >> >>>> I am trying to find a solution I maybe able to recommend
them.
>> >> >> >>>> Billing is an important piece but it also needs to have a
>> >> ticketing
>> >> >> >>>> system, be able to monitor clients, record history, etc.
>> >> >> >>>> The two above I have received the most endorsements for and
>> just
>> >> >> >>>> wonder which maybe better.
>> >> >> >>>>
>> >> >> >>>> Shane
>> >> >> >>>> KP Performance
>> >> >> >>>>
>> >> >> >>>>
>> >> >> >>>
>> >> >> >>>
>> >> >> >>>
>> >> >>
>> >>
>>
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