I disagree but I can't convince you why. Definitely see where you're coming from. On Dec 2, 2010 4:22 PM, "Mark Nash" <[email protected]> wrote: > I think it goes deeper than that. It seems that if Bertram Wireless can > use it, it gets done. If UnwiredWest needs it, well they're just a > paying customer... > > On 12/2/2010 1:15 PM, Josh Luthman wrote: >> >> Oh I know what you mean. It seems they didn't care about anything >> until Simon showed up. I think we completed the 477 tool and I have >> seen a couple changes/corrections myself, do I feel a lot better in >> the last month or two. >> >> On Dec 2, 2010 4:12 PM, "Mark Nash" <[email protected] >> <mailto:[email protected]>> wrote: >> > This is what I'm talking about though, Josh. >> > >> > We identified this problem late in 2009. We were told it would be >> > fixed. I'm not trying to be sarcastic here, but I know that's how it >> > sounds. There are no other words to use. >> > >> > On 12/2/2010 1:10 PM, Josh Luthman wrote: >> >> >> >> That's what I was referring to, too. They aren't applied to a class. >> >> I was told that will be fixed. Glad there aren't MORE things to be >> >> concerned about. >> >> >> >> On Dec 2, 2010 3:54 PM, "Mark Nash" <[email protected] >> <mailto:[email protected]> >> >> <mailto:[email protected] <mailto:[email protected]>>> wrote: >> >> > Bandwidth throttling does not work with remote subnets. We have >> to put >> >> > in Mikrotik queues for any customer who has a remote subnet. Also >> >> > delinquent customers do not get shut off if they are using a remote >> >> subnet. >> >> > >> >> > On 12/2/2010 12:50 PM, Josh Luthman wrote: >> >> >> >> >> >> What issues with remote subnets? I have no issues with mine. There >> >> >> are missing classes and such that may be fixed soon. >> >> >> >> >> >> On Dec 2, 2010 3:35 PM, "Mark Nash" <[email protected] >> <mailto:[email protected]> >> >> <mailto:[email protected] <mailto:[email protected]>> >> >> >> <mailto:[email protected] <mailto:[email protected]> >> <mailto:[email protected] <mailto:[email protected]>>>> wrote: >> >> >> > I agree. Do NOT even consider paying for Powercode unless you >> >> intend to >> >> >> > integrate with the BMU (bandwidth) management. That's where >> the real >> >> >> > power is, though we're having problems still, with about 5 >> percent of >> >> >> > our customers (those who have remote subnets, like a /30 or /29 or >> >> >> > /24). Also some little things. >> >> >> > >> >> >> > Don't get me wrong, the product is usable and valuable. It's just >> >> that >> >> >> > with what they want to charge for it these days, I expect for >> >> >> EVERYTHING >> >> >> > to work, in MY environment, and for there to be excellent support. >> >> >> > We're talking over $1200/mo for the number of subs that I >> have. For >> >> >> > that cost, I should have .15 of a programmer dedicated to >> fixing my >> >> >> > problems, all day, every day. >> >> >> > >> >> >> > On 12/2/2010 12:28 PM, Josh Luthman wrote: >> >> >> >> >> >> >> >> I believe that a major turn will be the Maxx. I don't >> understand how >> >> >> >> so much could be done via shell to begin with (Imagestream). >> >> >> >> >> >> >> >> The bmu is what makes the product work for your business. If you >> >> >> >> just do tickets, bills and such you're wasting your money. >> >> >> >> >> >> >> >> I care most about getting it done. Phone, email, morse code I >> don't >> >> >> care. >> >> >> >> >> >> >> >> On Dec 2, 2010 3:12 PM, "Mark Nash" <[email protected] >> <mailto:[email protected]> >> >> <mailto:[email protected] <mailto:[email protected]>> >> >> >> <mailto:[email protected] <mailto:[email protected]> >> <mailto:[email protected] <mailto:[email protected]>>> >> >> >> >> <mailto:[email protected] <mailto:[email protected]> >> <mailto:[email protected] <mailto:[email protected]>> >> >> <mailto:[email protected] <mailto:[email protected]> >> <mailto:[email protected] <mailto:[email protected]>>>>> wrote: >> >> >> >> > Dude, talk with Josh more before you decide that you don't >> go with >> >> >> >> > them. There's GOT to be something he's doing that I'm not. >> >> I've got >> >> >> >> > alot invested in PowerCode, and I wish it would "turn the >> corner" >> >> >> >> for me >> >> >> >> > but it hasn't. >> >> >> >> > >> >> >> >> > On 12/2/2010 12:03 PM, Jeremie Chism wrote: >> >> >> >> >> That is hilarious. I just tried it and you weren't joking. >> I was >> >> >> >> going to inquire about pricing but guess I won't. >> >> >> >> >> >> >> >> >> >> Sent from my iPhone4 >> >> >> >> >> >> >> >> >> >> On Dec 2, 2010, at 1:55 PM, Mark Nash<[email protected] >> <mailto:[email protected]> >> >> <mailto:[email protected] <mailto:[email protected]>> >> >> >> <mailto:[email protected] <mailto:[email protected]> >> <mailto:[email protected] <mailto:[email protected]>>> >> >> >> >> <mailto:[email protected] <mailto:[email protected]> >> <mailto:[email protected] <mailto:[email protected]>> >> >> <mailto:[email protected] <mailto:[email protected]> >> <mailto:[email protected] <mailto:[email protected]>>>>> wrote: >> >> >> >> >> >> >> >> >> >>> Man... Don't get me started on PowerCode today. I just tried >> >> >> calling >> >> >> >> >>> their sales line. 920-351-1010. >> >> >> >> >>> >> >> >> >> >>> Go ahead, call it. I dare you. >> >> >> >> >>> >> >> >> >> >>> If I had a phone system like theirs I would have been out of >> >> >> business >> >> >> >> >>> long ago... >> >> >> >> >>> >> >> >> >> >>> Their MAIN greeting sounds like it was recorded A) on a >> >> >> >> speakerphone and >> >> >> >> >>> B) in a room with about 50 servers running with 10 fans each. >> >> >> Then you >> >> >> >> >>> press 1 for Sales and go immediately to voicemail. Try to hit >> >> >> "0" for >> >> >> >> >>> the operator and you get "mailbox not set up". >> >> >> >> >>> >> >> >> >> >>> I've been using them for a few years now and have been pretty >> >> >> vocal on >> >> >> >> >>> this list about them. >> >> >> >> >>> >> >> >> >> >>> >> >> >> >> >>> On 12/2/2010 10:36 AM, Shane MacDonald wrote: >> >> >> >> >>>> Has any of you ever tired Powercode as a backend systems? >> >> >> >> >>>> Does anyone have experience with it compared to Platypus? >> >> >> >> >>>> >> >> >> >> >>>> We have a number of customers ranging between the 300 to 700 >> >> >> clients. >> >> >> >> >>>> I am trying to find a solution I maybe able to recommend >> them. >> >> >> >> >>>> Billing is an important piece but it also needs to have a >> >> >> ticketing >> >> >> >> >>>> system, be able to monitor clients, record history, etc. >> >> >> >> >>>> The two above I have received the most endorsements for and >> >> just >> >> >> >> >>>> wonder which maybe better. >> >> >> >> >>>> >> >> >> >> >>>> Shane >> >> >> >> >>>> KP Performance >> >> >> >> >>>> >> >> >> >> >>>> >> >> >> >> >>> >> >> >> >> >>> >> >> >> >> >>> >> >> >> >> >> >> >> >> >> >> -------------------------------------------------------------------------------- >> >> >> >> >>> WISPA Wants You! 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