Oh. It's that license thing again. Another reason I don't like MikroTik. With 
Uniquiti there are no license levels. You get what you purchased. 

On Jan 9, 2013, at 18:11, Josh Luthman <[email protected]> wrote:

> Because a bunch of people run cracked copies...
> 
> Josh Luthman
> Office: 937-552-2340
> Direct: 937-552-2343
> 1100 Wayne St Suite 1337
> Troy, OH 45373
> 
> On Jan 9, 2013 6:03 PM, "Matt Hoppes" <[email protected]> wrote:
>> [email protected]?  Yes. You usually get a reply there. Asking you to 
>> supply your serial number.  As if I'd ask for support for a product I don't 
>> own.
>> 
>> On Jan 9, 2013, at 17:15, Scott Lambert <[email protected]> wrote:
>> 
>> > On Tue, Jan 08, 2013 at 08:04:18PM -0600, Mike Hammett wrote:
>> >> I've been using both MT and UBNT for many many years and I plan to
>> >> use them both for many years. MT support has been almost completely
>> >> absent, while UBNT typically answers fairly quickly. That said,
>> >> usually when I notice a problem with my MT product, it's already been
>> >> fixed in a newer release.
>> >
>> > MT support in their forum is hit and miss.  I get timely responses
>> > from [email protected].  I don't understand the people who
>> > complain on the forums that MT support is horrible and refuse to
>> > e-mail [email protected].  I am not saying that Mike is one of
>> > those guys.  I don't know if his statement is based on experience
>> > with [email protected] or not.
>> >
>> > The east europe/western asia folks just seem to have a bit of a
>> > different take on things than we in North America do.  I think
>> > that's just due to the culture and language differences.  They tend
>> > to come off as being a bit brusk to us.
>> >
>> > I don't trust any newly shipping product in a production environment.
>> > They go into designated test environments.  The Edge Router may be
>> > the best thing since sliced bread.  However, the devices I've used
>> > the Quagga stack on have let me down more than the MikroTik routing
>> > stack.  Of course, most of those Quagga devices were StarOS which
>> > had its own problems.  Thankfully, we have completed our 100% StarOS
>> > to 100% UBNT AP/backhaul radios with MikroTik routers transition.
>> >
>> > When I get an Edge Router, I will play with it on the desk.  Then
>> > it will be put a nearby but small tower site.  If it behaves, I'll
>> > put one on a non-leaf node tower.  I'm not in a hurry to get my
>> > first EdgeRouter.
>> >
>> > Until then, I really like my 493Gs running 5.21.  We have not run
>> > any production MikroTik wireless gear.  We just haven't.  We picked
>> > up some Ubiquiti gear first.  No other reason.
>> >
>> > I have 6.0rc6 on the MikroTik in the house.  It has wireless.  It
>> > works for my personal devices.  I wouldn't consider using RouterOS
>> > 6 on customer use gear, yet.  Not even when they are calling it the
>> > 6th release candidate.  It's not a release candidate if you are
>> > still adding new features.  If you are still adding new features,
>> > it is an alpha release...
>> >
>> > I have a couple of RB2011UAS units on the bench.  They aren't in
>> > the field for the same reason I would not rush to put the EdgeRouter
>> > in the field.
>> >
>> > UBNT and MikroTik both have software QA issues.  At this price
>> > point, we get to be the alpha/beta testers.  C'est la vie.
>> >
>> > --
>> > Scott Lambert                    KC5MLE                       Unix SysAdmin
>> > [email protected]
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