You wouldn't have an Office 2008 Identities folder if you don't have it installed. Do the same but use the Office 2004 Identities folder instead.
Do you know how to take screenshots? Command-Shift-3 takes the entire screen. Command-Shift-4 will give you cross hairs to take a portion of the screen. You can delete the older Identities folder for X and 2001. They cannot be used if you don't have the older versions installed. I would assume you have imported the data when you upgraded as well. -- Diane On 5/26/09 3:28 AM, "Michael Peterson" <[email protected]> wrote: > Hi Diane and thanks for your response. I am not being able to get a screen > shot of this. Re permissions for the Office folder. It had owner listed as > system¹. I changed this to my name. Says you can read and write, owner can > read and write, admin read and write, others, read only. Curiously, there is > no Office 2008 identities folder I have one for 2001, 2004, and Office X > but not Office 2008. Note I am using Entourage 2004 daily. Is what I am > sending this email from. No I did not copy the identities folder from > another computer or user. > > Thanks. Hope this provides info you might can help me with. Your response > appreciated. > > Michael > > > ------ Forwarded Message > From: Diane Ross <[email protected]> > Reply-To: YouTalk mailing list for discussion of Microsoft Entourage > <[email protected]> > Date: Mon, 25 May 2009 16:02:01 -0700 > To: YouTalk mailing list for discussion of Microsoft Entourage > <[email protected]> > Conversation: Help with entourage > Subject: Re: Help with entourage > > On 5/25/09 3:32 PM, "Michael Peterson" <[email protected]> wrote: > >>>> You do not have write access to the Entourage application folder. To run >>>> Entourage you must have the administrative user remove the Identities >>>> folder >>>> from the application folder. For more information, see the Entourage Read >>>> Me >>>> File. > > Can you take a screen shot of this so I can report this as a bug? Send it to > me off list. > > The application Entourage is in the Application folder --> Microsoft Office > 2008. Check permissions on this folder. Mine is showing this for both the > Microsoft Office 2008 folder and the Entourage application. > > System: read & write > Admin: read & write > everyone: read only > > Your Identities folder is located in this location: > > "~/Documents/Microsoft User Data/Office 2008 Identities" > > My permissions are: > > diane: read & write > staff: read only > everyone: read only > > Did you copy over the Microsoft User Data folder from another computer or > user? > > It's possible they are directing you to move this Identities folder to the > desktop, then let Entourage create a new Identities folder. I would go one > step further and let the entire Microsoft User Data folder be recreated. > Once you do this, you can compare permissions on each subfolder to the ones > on the desktop. Usually you can add the files into the new folders and > everything will be work as expected. Generally it's the folder not the files > that's set incorrectly. > > Hope this helps! YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [email protected]
