> Hello. > > I am still having problems with getting Entourage for Mac 2008 working. The > message I get when trying to open is: > >> You do not have write access to the Entourage application folder. To run >> Entourage you must have the administrative user remove the Identities folder >> from the application folder. For more information, see the Entourage Read Me >> File. > > At suggestions on this list I have tried a few things: > > * I tried to move the Microsoft User Data folder to the desktop. Rather than > just moving it copied all 4 gigabytes. I did a repair of permissions via disk > utilities program. This did not move the folder, however, just copied it. So > the suggestion to let the program create a new folder didn¹t happen. > * Suggestion was made below to fix permissions¹. I am not sure what this > means. I did check permissions as suggested and made sure that read and > write¹ to my name as administrator was applied. However, it is true when I > tried to make some change (I can¹t remember what), I got the message that I > did not have sufficient privileges. I don¹t know how to fix that. > * I did log into the program under a test user name. It seems to work fine > there. At the suggestion below I did put the Office 2008 identities folder in > shared and then tried to pull that, in the original user, into Microsoft User > Data Folder. However, the program is not letting me do that.
> So I am not sure at this point what to do. Note that the program did NOT > create an Office 2008 Main Identities folder in Microsoft User Data. > > I am able to use Word, Powerpoint, and Excel. However, each time I reopen one > of these programs it tells me I have a problem with the database and that > certain functions may not work. It tells me to go to Microsoft Database > Utility, open this, and use it to rebuild the database. I found this. However, > when I click on the program nothing happens. > > I hope someone can help me with this mess. > > Thanks. > > Michael > > > > > > Michael, I received the following on the error message. > >> > This message is in response to Erage having gotten an afpAccessDenied error >> > (-5000) when trying to startup. Apple describes this as ³Insufficient >> access >> > privileges for operation.² >> > >> > My assumption from looking at the code is that this message wording is in >> > response to a specific and common miss-configuration problem probably from a >> > some previous release. I doubt this user has that specific problem so the >> > wording doesn¹t apply. >> > >> > The user should make certain that he or she has read and write permissions >> to >> > everything in the Microsoft User Data folder. > > Try this first. Move the Microsoft User Data folder to the desktop. Let > Entourage create a new one. Then check the permissions on the blank Main > Identity folder that was created. Compare them to the Main Identity in the > Microsoft User Data folder on the desktop. Fix permissions, then drag just > the fixed Main Identity back to the new folder. > > You can bring over your scripts, but do not bring over the old Entourage X > and Entourage 2001 Identities. They are no longer needed. > > If this doesn't work, create a new User in System Preferences and test > Entourage in a new Identity. You can drag your Main Identity to Shared so > you can access it in the new User. > > Go to System Preferences --> Create a New User in Accounts. Switch to the > New User by logging out/in or use Fast User Switching. Test Entourage in > the new User. -- YouTalk mailing list List address: [email protected] List information: http://entourage.mvps.org/support_options/list.html List moderator: [email protected], [email protected] To unsubscribe: mailto:[email protected]?subject=unsubscribe
