Michael,
Please take my name off your e-mail list i.e. [email protected]
I am not a subscribed member of your group and my name
was mysteriously placed into it so that I am receiving unsolicited e-
mails
from its members. I have contacted Diane Ross about this to no avail.
Please do not include me in your e-mail correspondence.
Eric
[email protected]
On Jun 4, 2009, at 3:13 AM, Michael Peterson wrote:
Hello.
I am still having problems with getting Entourage for Mac 2008
working. The
message I get when trying to open is:
You do not have write access to the Entourage application folder.
To run
Entourage you must have the administrative user remove the
Identities folder
from the application folder. For more information, see the
Entourage Read Me
File.
At suggestions on this list I have tried a few things:
* I tried to move the Microsoft User Data folder to the desktop.
Rather than
just moving it copied all 4 gigabytes. I did a repair of
permissions via disk
utilities program. This did not move the folder, however, just
copied it. So
the suggestion to let the program create a new folder didn’t happen.
* Suggestion was made below to ‘fix permissions’. I am not sure
what this
means. I did check permissions as suggested and made sure that
‘read and
write’ to my name as administrator was applied. However, it is
true when I
tried to make some change (I can’t remember what), I got the
message that I
did not have sufficient privileges. I don’t know how to fix that.
* I did log into the program under a test user name. It seems to
work fine
there. At the suggestion below I did put the Office 2008
identities folder in
shared and then tried to pull that, in the original user, into
Microsoft User
Data Folder. However, the program is not letting me do that.
So I am not sure at this point what to do. Note that the program
did NOT
create an Office 2008 Main Identities folder in Microsoft User Data.
I am able to use Word, Powerpoint, and Excel. However, each time I
reopen one
of these programs it tells me I have a problem with the database
and that
certain functions may not work. It tells me to go to Microsoft
Database
Utility, open this, and use it to rebuild the database. I found
this. However,
when I click on the program nothing happens.
I hope someone can help me with this mess.
Thanks.
Michael
Michael, I received the following on the error message.
This message is in response to Erage having gotten an
afpAccessDenied error
(-5000) when trying to startup. Apple describes this as
“Insufficient
access
privileges for operation.”
My assumption from looking at the code is that this message
wording is in
response to a specific and common miss-configuration problem
probably from
a
some previous release. I doubt this user has that specific
problem so the
wording doesn’t apply.
The user should make certain that he or she has read and write
permissions
to
everything in the Microsoft User Data folder.
Try this first. Move the Microsoft User Data folder to the
desktop. Let
Entourage create a new one. Then check the permissions on the
blank Main
Identity folder that was created. Compare them to the Main
Identity in the
Microsoft User Data folder on the desktop. Fix permissions, then
drag just
the fixed Main Identity back to the new folder.
You can bring over your scripts, but do not bring over the old
Entourage X
and Entourage 2001 Identities. They are no longer needed.
If this doesn't work, create a new User in System Preferences and
test
Entourage in a new Identity. You can drag your Main Identity to
Shared so
you can access it in the new User.
Go to System Preferences --> Create a New User in Accounts. Switch
to the
New User by logging out/in or use Fast User Switching. Test
Entourage in
the new User.
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