Your experience with Comcast VoIP may vary widely, depending on your location and time of day.
In Oregon, I had Comcast VoIP, which I was assured was backed up for power outages. Sure enough, power went out in a windstorm, and the little UPS included with my modem kept it running, but the network itself was down. When the power came back on, so did the network. My neighbors with Verizon POTS service never lost it. Here in Utah, I work out of a home office, and was experiencing routine outages of both VoIP and internet, usually lasting 20-30 minutes, between midnight and 1am, when I needed both for work. This would happen two or three times a week. It was clearly some kind of routine maintenance, but the Comcast customer service reps (when I reached them on my cellphone) had nothing more useful than their scripts, and of course, "Have you rebooted your router?" Finally, they went down for 30 hours, including most of two business days, this time including phone, internet and TV. They were so arrogant about it when I called that I cancelled all three. I got DTV converter boxes and do without cable TV, got a copper-pair-based landline phone, and my new fiber-optic internet service rocks - it actually delivers its advertised speeds. Comcast never came close to achieving its ad claims. Comcast internet access is a flaky toy, in my experience. The company has a complete lack of "uptime ethic." If you need to be able to count on your repeater, don't link sites through Comcast. If Comcast is intentionally sabotaging Vonage calls made using its system, it would be completely consistent with my expectations. 73, Paul, AE4KR ----- Original Message ----- From: JOHN MACKEY To: Repeater-Builder@yahoogroups.com Sent: Wednesday, March 11, 2009 5:14 PM Subject: Re: [Repeater-Builder] Split site link via IP I am a Comcast VOIP customer, the service works good. Comcast is a sleezy company, and I have had experiences with their IP blocking and/or packet interruptions.
