Mike, My reply was not in response to your packet loss, I was trying to describe other effects that had been brought up in the discussion by Paul. I'm not saying your provider isn't tampering with packets or IP's destine for competitors VoIP servers. What I am saying is depending on the path, things can work differently.
Packet filtering, blocking, and delaying can be a huge overhead. Most companies simply don't do anything because it's too much hassle, and too much overhead on core or edge routers. Web surfing and other data transfers don't have the adverse effects of packet loss like what shows up on streaming voice and video. They can be re-sent, prompted by the error correction, and the only thing you see (feel) is the delay in the page loading or the time of a download. I'd say there is something wrong somewhere and the VoIP is just showing how bad the problem really is. Go to a command prompt and type ping 4.2.2.1 -t This will institute a constant ping to a legacy GTE DNS server in Colorado. See what the results are... If your provider is having big trouble, after about 50 or 100 pings, you'll see the loss in a percentage. If they are having only a little trouble, you might see some lost after a few hundred. If you have basic packet loss, the provider need to be notified and given the opportunity to resolve. If they fail to resolve, you have a choice. Good luck, and let us know how you make out. Kevin Custer List Owner > Thank you Kevin. I understand and appreciate > the problem you describe. > > However, I am not trying to download at 2 Meg; > indeed the VOIP app is very happy on a 44 K > dial-up with the other Internet provider. > > There seems to be adequate bandwidth, as I > can load my cable connection with additional > downloads and it has no effect on the level > of packet loss and delay. The garble is at > a constant level, whether it is at 8 PM or > 5 AM. > > It seems to me that my VOIP is being tampered > with to force me to abandon it in favor of > the "company" VOIP. Others may wish to > consider using a link method other than VOIP, > depending on their Internet providers. > > > > Kevin Custer wrote: > >> Paul Plack wrote: >> >> >> As an engineer of a CATV Internet provider, maybe I can shed some >> light. Our basic speed is 2M down, and we have optional packages for 4M >> and 6M. When we do a speed test, it shows the actual speed transferred >> by our equipment and the servers on the other end. Unfortunately, many >> of the servers providing services like Yahoo, eBay, MSN, etc. can be >> loaded down and even with our somewhat humble basic 2M speed we see the >> effects of what's happening on the other end. These effects get worse >> to the user as their delivered speed is increased. Folks get 'used to' >> seeing some sites fly, then believe there is a 'problem' when all of the >> places they visit don't respond with the same snappiness.
