Thank you Kevin. I understand and appreciate the problem you describe. However, I am not trying to download at 2 Meg; indeed the VOIP app is very happy on a 44 K dial-up with the other Internet provider.
There seems to be adequate bandwidth, as I can load my cable connection with additional downloads and it has no effect on the level of packet loss and delay. The garble is at a constant level, whether it is at 8 PM or 5 AM. It seems to me that my VOIP is being tampered with to force me to abandon it in favor of the "company" VOIP. Others may wish to consider using a link method other than VOIP, depending on their Internet providers. Kevin Custer wrote: > > > Paul Plack wrote: > > > As an engineer of a CATV Internet provider, maybe I can shed some > light. Our basic speed is 2M down, and we have optional packages for 4M > and 6M. When we do a speed test, it shows the actual speed transferred > by our equipment and the servers on the other end. Unfortunately, many > of the servers providing services like Yahoo, eBay, MSN, etc. can be > loaded down and even with our somewhat humble basic 2M speed we see the > effects of what's happening on the other end. These effects get worse > to the user as their delivered speed is increased. Folks get 'used to' > seeing some sites fly, then believe there is a 'problem' when all of the > places they visit don't respond with the same snappiness. >
