RE: [Declude.Virus] Scott, what is our future?

2004-10-27 Thread Bill Naber
I spoke with an Ipswitch customer service rep yesterday and he indicated
that he was getting nothing but irate calls regarding the product changes.
Apparently the word given to the company internally was this change is what
our customers are asking for.  I'm sure *some* customers have been vocal
wanting just such a bundle, while many others were silent and content.

If you haven't called yet to register concerns/complaints about the changes,
please do so.  Since the collaboration product uses Imail as a component,
there is nothing irreversible in Ipswitch's current decision.  If enough
current customers call to let them know that are NOT in the group asking for
a bundled product, hopefully Ipswitch management will reconsider their
direction and offer a wider range of mail products.

Ipswitch's number is (800) 793-4825.

-Bill Naber

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RE: [Declude.Virus] Scott, what is our future?

2004-10-27 Thread R. Scott Perry

If you haven't called yet to register concerns/complaints about the changes,
please do so.  Since the collaboration product uses Imail as a component,
there is nothing irreversible in Ipswitch's current decision.  If enough
current customers call to let them know that are NOT in the group asking for
a bundled product, hopefully Ipswitch management will reconsider their
direction and offer a wider range of mail products.
Ipswitch's number is (800) 793-4825.
... and for E-mail besides standard support/sales, there's Roger Greene 
(president/CEO of Ipswitch; [EMAIL PROTECTED]), William Pollack (COO, 
[EMAIL PROTECTED]), Patrick Loring (Business Development Manager, 
[EMAIL PROTECTED]), Jill Jones (Messaging Product Manager, 
[EMAIL PROTECTED]).

   -Scott
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RE: [Declude.Virus] Scott, what is our future?

2004-10-27 Thread Andy Schmidt
I don't buy it.

If they REALLY just wanted to OFFER a bundle for those who WANTED it - they
would have done so.

The fact that they are PULLING Imail and offer nothing BUT the bundle shows
a different motivation.

If you have a steady income stream from a customer base, all you had to do
is to make sure that you don't overspend on what you take in - or raise
prices for the annual support contracts if supporting the basic Imail is not
paid for by the support contracts (which I find hard to believe.)

Maintaining Imail and the steady income stream would have taken NO extra
development effort, because SMTP, POP and IMAP support will always be the
core services.

No - this is clearly motivated by money.  They decided getting 4 to 10 times
the money from half the people is still more profitable.

Best Regards
Andy Schmidt

Phone:  +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206 

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RE: [Declude.Virus] Scott, what is our future?

2004-10-27 Thread Panda Consulting S.A. Luis Alberto Arango


 ... and for E-mail besides standard support/sales, there's Roger Greene
 (president/CEO of Ipswitch; [EMAIL PROTECTED]), William Pollack (COO,
 [EMAIL PROTECTED]), Patrick Loring (Business Development Manager,
 [EMAIL PROTECTED]), Jill Jones (Messaging Product Manager,
 [EMAIL PROTECTED]).
 
I just wrote an email to Roger Greene and copy all the other guys.. I don't
expect an answer ..but I feel relieved, I at least told them my thoughts.

-Luis

__
[Email scanned for viruses by Panda Consulting -www.pandacons.com-]
[Email escaneado contra virus por Panda Consulting -www.pandacons.com-]

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Re: [Declude.Virus] Scott, what is our future?

2004-10-27 Thread Bennie
Has IPSwitch even given a hint as to what the cost of the yearly service 
agreement will be...

I might be willing to suggest that we keep with IPSwitch if the service 
agreements for the new product are reasonable... and not 2,999.00 every 
year.. no way we can afford that.

Bennie
- Original Message - 
From: Bill Naber [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, October 27, 2004 8:21 AM
Subject: RE: [Declude.Virus] Scott, what is our future?


I spoke with an Ipswitch customer service rep yesterday and he indicated
that he was getting nothing but irate calls regarding the product changes.
Apparently the word given to the company internally was this change is 
what
our customers are asking for.  I'm sure *some* customers have been vocal
wanting just such a bundle, while many others were silent and content.

If you haven't called yet to register concerns/complaints about the 
changes,
please do so.  Since the collaboration product uses Imail as a component,
there is nothing irreversible in Ipswitch's current decision.  If enough
current customers call to let them know that are NOT in the group asking 
for
a bundled product, hopefully Ipswitch management will reconsider their
direction and offer a wider range of mail products.

Ipswitch's number is (800) 793-4825.
-Bill Naber
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Re: [Declude.Virus] Scott, what is our future?

2004-10-26 Thread Bennie



My main problem here is... I don't subscribe to the 
Imail Message Group. I had no idea this was coming. We just upgraded 
our Imail SA last month. I can't remember what the original cost of the 
IMail Server with Unlimited was, but I don't believe it was 8,999.00. For 
a small ISP that is a big chunk of change. And I don't believe many ISP's 
or Mail Providers would have 250 or less customers. I will be keeping 
watch here to see what Scott and the guys at Declude decided. Here's for 
hoping they come up with an option that is affordable to the "small and medium-sized 
business"

Bennie

Looks like the sky is still blue, but it just got 
very cloudy.

- Original Message - 

From: Matt 
To: [EMAIL PROTECTED] 
Sent: Tuesday, October 26, 2004 1:29 AM
Subject: Re: [Declude.Virus] Scott, what is our future?
Sandy,I'm not going to debate whether or not the 'sky is 
blue' with you, but please don't paint by inference that I'm jumping the gun by 
contemplating a very likely change of platforms within the next 
year.Scott and the management at Declude might want to continue their 
silence regarding target platforms, but they need to make it known before I make 
a conscious choice in order to have a better chance of keeping my business, and 
I would think that it would be in their best interest to let others know as well 
because it is clear in the IMail list that people are making choices rather 
quickly. Sure, IMail 8 and Declude as a pair will limp along for some 
time, but they are dead-end products at the moment. Even if Ipswitch 
changes their tune, I no longer trust them and I won't be making myself a victim 
to a potential screwing at some point down the line. My mail server will 
no doubt be changing, and I need to choose a new gateway and mail server to 
replace them.The good news is that I just saved myself the money that I 
was going to send to Ipswitch for a new service agreement :) This is the 
most ungraceful upgrade path that a piece of software has ever seen when you 
consider all the choices, and I've seen some rather hefty changes such as the 
WebTrends path to becoming an expensive niche analytics company. Ipswitch 
will probably manage the transition fairly well, keeping say 1 out of 10 
subscribers, but it will doom their product to take themselves out of the 
mainstream in this way considering that their pricing now makes them appear not 
much different than Exchange, and doing so in a time when capable products are 
coming up that are cheaper or even free. I have a memory for people and 
companies that try to screw me, and this upgrade path is a screw if I've ever 
seen one, and they will never get another dime from me unless the management is 
forced out that made these choices. Consider that to be a personal 
observation and preference, so the sky is definitely 
blue.MattMattSanford Whiteman wrote:
So  what  do you do when the next IMail exploit pops up such as that
LDAP  exploit  and  you  have  no  way to fix the bug? Can a serious
business even take the risk of this happening?

There's  no evidence to suggest that security-related patches will not
be  made  available  for  old versions, as evidenced repeatedly in the
pattern  of  moves  from 5-6, 6-7, and 7-8. The particular exploit you
mentioned  is  in a component of IMail that is now open-source, and so
by  definition  can always be patched. Furthermore, using IMail simply
as  a  wrapper  for  Declude gives you only one possible attack vector
(SMTPD)  in a module which essentially hasn't changed in several years
(SMTPD  retains  its  old,  non-multithreaded code, despite QUEUEMGR's
improvements on the delivery side).

Such  patterns  may  change,  but telling our IMail clients that we're
choosing  them  a  new product _now_ would be an admittance of a sheer
lack  of  control.  I'd prefer that the development of, for example, a
new  Declude  MTA  or  preferred  MTA integration not be paced by user
panic.

--Sandy



Sanford Whiteman, Chief Technologist
Broadleaf Systems, a division of
Cypress Integrated Systems, Inc.
e-mail: [EMAIL PROTECTED]


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Re: [Declude.Virus] Scott, what is our future?

2004-10-26 Thread Darin Cox



The good 
news is that I just saved myself the money

by switching to GEICO?

Sorry, couldn't resist. The IPswitch 
situation is just getting pretty humorous...

Fortunatelymost of us willhave from 1-2 
years before having to replace IMail. Big question is what do companies 
likeCH do that need the new sales and contract renewals that won't come if 
IPswitch doesn't recant and sell the base product. Even ifIpswitch 
does recant, many will go elsewhere anyway, resulting in a significant sales 
drop.
Darin.


- Original Message - 
From: Matt 
To: [EMAIL PROTECTED] 
Sent: Tuesday, October 26, 2004 1:29 AM
Subject: Re: [Declude.Virus] Scott, what is our future?
Sandy,I'm not going to debate whether or not the 'sky is 
blue' with you, but please don't paint by inference that I'm jumping the gun by 
contemplating a very likely change of platforms within the next 
year.Scott and the management at Declude might want to continue their 
silence regarding target platforms, but they need to make it known before I make 
a conscious choice in order to have a better chance of keeping my business, and 
I would think that it would be in their best interest to let others know as well 
because it is clear in the IMail list that people are making choices rather 
quickly. Sure, IMail 8 and Declude as a pair will limp along for some 
time, but they are dead-end products at the moment. Even if Ipswitch 
changes their tune, I no longer trust them and I won't be making myself a victim 
to a potential screwing at some point down the line. My mail server will 
no doubt be changing, and I need to choose a new gateway and mail server to 
replace them.The good news is that I just saved myself the money that I 
was going to send to Ipswitch for a new service agreement :) This is the 
most ungraceful upgrade path that a piece of software has ever seen when you 
consider all the choices, and I've seen some rather hefty changes such as the 
WebTrends path to becoming an expensive niche analytics company. Ipswitch 
will probably manage the transition fairly well, keeping say 1 out of 10 
subscribers, but it will doom their product to take themselves out of the 
mainstream in this way considering that their pricing now makes them appear not 
much different than Exchange, and doing so in a time when capable products are 
coming up that are cheaper or even free. I have a memory for people and 
companies that try to screw me, and this upgrade path is a screw if I've ever 
seen one, and they will never get another dime from me unless the management is 
forced out that made these choices. Consider that to be a personal 
observation and preference, so the sky is definitely 
blue.MattMattSanford Whiteman wrote:
So  what  do you do when the next IMail exploit pops up such as that
LDAP  exploit  and  you  have  no  way to fix the bug? Can a serious
business even take the risk of this happening?

There's  no evidence to suggest that security-related patches will not
be  made  available  for  old versions, as evidenced repeatedly in the
pattern  of  moves  from 5-6, 6-7, and 7-8. The particular exploit you
mentioned  is  in a component of IMail that is now open-source, and so
by  definition  can always be patched. Furthermore, using IMail simply
as  a  wrapper  for  Declude gives you only one possible attack vector
(SMTPD)  in a module which essentially hasn't changed in several years
(SMTPD  retains  its  old,  non-multithreaded code, despite QUEUEMGR's
improvements on the delivery side).

Such  patterns  may  change,  but telling our IMail clients that we're
choosing  them  a  new product _now_ would be an admittance of a sheer
lack  of  control.  I'd prefer that the development of, for example, a
new  Declude  MTA  or  preferred  MTA integration not be paced by user
panic.

--Sandy



Sanford Whiteman, Chief Technologist
Broadleaf Systems, a division of
Cypress Integrated Systems, Inc.
e-mail: [EMAIL PROTECTED]


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RE: [Declude.Virus] Scott, what is our future?

2004-10-26 Thread John Carter








Having started this thread, I now feel that
maybe it was too quick to expect anything from Declude other than a We
are reviewing the situation  will get back too you soon. It has
been only 24 hours. A thought-out response is better than a quick, off
the top of the head one. Technically the product is probably not
dead-end, but from an old customer base standpoint, it may well be. I
sure cant afford the future annual service agreements much less the upgrade
cost. I think Ipswitch, while in their rights to direct their product as they
please, forgot something important  consideration of their existing
customers.



John



Matt wrote:

Scott and the management at Declude might want to
continue their silence regarding target platforms, but they need to make it known
before I make a conscious choice in order to have a better chance of keeping my
business, and I would think that it would be in their best interest to let
others know as well because it is clear in the IMail list that people are
making choices rather quickly. Sure, IMail 8 and Declude as a pair will
limp along for some time, but they are dead-end products at the moment. 








RE: [Declude.Virus] Scott, what is our future?

2004-10-26 Thread Ncl Admin
Why bother. Imail is a product of the past. Time to move on.

At 10:48 AM 10/26/2004 -0400, you wrote: 
>>>>


Everyone  who still wants to use imail  should call the sales dept [(800) 793-4825] and lodge a complaint (politely). The girl I spoke to at least seemed to listen. Robert




-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John  Carter
Sent: Tuesday, October 26, 2004 10:27 AM
To: [EMAIL PROTECTED]
Subject: RE: [Declude.Virus] Scott, what is our future?




Having started this thread, I now feel that maybe it was too quick to expect anything from Declude other than a We are reviewing the situation  will get back too you soon. It has been only 24 hours. A thought-out response is better than a quick, off the top of the head one.  Technically the product is probably not dead-end, but from an old customer base standpoint, it may well be.  I sure cant afford the future annual service agreements much less the upgrade cost. I think Ipswitch, while in their rights to direct their product as they please, forgot something important  consideration of their existing customers.




John




Matt wrote:

Scott and the management at Declude might want to continue their silence regarding target platforms, but they need to make it known before I make a conscious choice in order to have a better chance of keeping my business, and I would think that it would be in their best interest to let others know as well because it is clear in the IMail list that people are making choices rather quickly.  Sure, IMail 8 and Declude as a pair will limp along for some time, but they are dead-end products at the moment.  




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Re: [Declude.Virus] Scott, what is our future?

2004-10-26 Thread Jim Matuska
From what I have seen on Ipswich's site as well as on this thread it sounds 
as though if you are running Imail 8.x (or any other version) and do not pay 
to upgrade to the new collaboration suite you will receive absolutely no 
support after your current service agreement expires.  Has anyone had a 
chance to verify this with Ipswich yet?  If we could get another year of 
support for Imail 8.x it might be worth it to stay with Imail for another 
year, but if we won't have any support from Ipswich I think it would be 
prudent to look at another product.  Even with the discount's for existing 
customers $12,000 to upgrade 2 imail servers just because Imail is forcing 
us to doesn't make much sense.

What about next year, I would almost bet that the service contract renewals 
will be higher than they were with regular Imail??

Jim Matuska Jr.
Computer Tech II
CCNA
Nez Perce Tribe
Information Systems
[EMAIL PROTECTED]
- Original Message - 
From: Fritz Squib [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, October 25, 2004 5:31 PM
Subject: RE: [Declude.Virus] Scott, what is our future?

See http://www.mail-archive.com/[EMAIL PROTECTED]/
And http://www.ipswitch.com/forums/messages.aspx?ForumID=10
Ipswitch is abandoning Imail for their new Collaboration Suite.
Fritz
Frederick P. Squib, Jr.
Network Operations/Mail Administrator
Citizens Telephone Company of Kecksburg
http://www.wpa.net
()  ascii ribbon campaign - against html mail
/\- against microsoft attachments
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jim Matuska
Sent: Monday, October 25, 2004 8:07 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.Virus] Scott, what is our future?
Ok, I think I missed something here.  What is everyone talking about here,
is Imail prohibiting add on's such as declude in future versions (I sure
hope not), is declude launching a new version for another platform?  The
panic level just went up with those last few emails.
Jim
- Original Message - 
From: R. Scott Perry [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, October 25, 2004 3:49 PM
Subject: Re: [Declude.Virus] Scott, what is our future?



You have been strangely quiet. Are you in shock or formulating a plan
-- hopefully the latter?
Although I will admit to shock (disbelief would be a more appropriate
term) when I first heard about this.  I didn't think that Ipswitch would
actually do it.  But they did.
As for formulating a plan, that is in the works.  But a lot will
depend on
whether Ipswitch is smart enough to fix the problem, or whether they truly

isolate the majority of their loyal customers.
It may be too early to ask, but what does the future hold for
Declude/Imail
or Declude and _ mail server product (fill in the blank)?
It's too early to say.  A lot will depend on how Ipswitch responds to
their customers -- I can't imagine that they will completely ignore this.
A business can't survive by destroying a loyal customer base, when they
have the product to offer.
But I can definitely say this:  Declude isn't going to go away, no
matter
what Ipswitch may do.
   -Scott
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RE: [Declude.Virus] Scott, what is our future?

2004-10-26 Thread Robert Shubert
You can not purchase anything to do with Imail at this point. Nothing.

I currently have 8.0 because my SA ran out. I was going to renew it next
month, heck I'll do it today. All I want right now is 8.1 and any bug
fixes to it for the next 12 months. And they can have my $500 for that.
That doesn't seem unreasonable. That way at least I have time to look
for something else and make an informed decision. I don't care if they
just have a firesale on SAs for the next 2 weeks, or whatever, they just
should have been very clear as to what WAS going to happen, or have
provided a grace period now that it has.

Anyone stuck in this situation must call Ipswitch ASAP. 

Robert

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jim Matuska
Sent: Tuesday, October 26, 2004 11:19 AM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.Virus] Scott, what is our future?

From what I have seen on Ipswich's site as well as on this thread it
sounds 
as though if you are running Imail 8.x (or any other version) and do not
pay 
to upgrade to the new collaboration suite you will receive absolutely no

support after your current service agreement expires.  Has anyone had a 
chance to verify this with Ipswich yet?  If we could get another year of

support for Imail 8.x it might be worth it to stay with Imail for
another 
year, but if we won't have any support from Ipswich I think it would be 
prudent to look at another product.  Even with the discount's for
existing 
customers $12,000 to upgrade 2 imail servers just because Imail is
forcing 
us to doesn't make much sense.

What about next year, I would almost bet that the service contract
renewals 
will be higher than they were with regular Imail??

Jim Matuska Jr.
Computer Tech II
CCNA
Nez Perce Tribe
Information Systems
[EMAIL PROTECTED]


- Original Message - 
From: Fritz Squib [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, October 25, 2004 5:31 PM
Subject: RE: [Declude.Virus] Scott, what is our future?


See http://www.mail-archive.com/[EMAIL PROTECTED]/

And http://www.ipswitch.com/forums/messages.aspx?ForumID=10

Ipswitch is abandoning Imail for their new Collaboration Suite.

Fritz

Frederick P. Squib, Jr.
Network Operations/Mail Administrator
Citizens Telephone Company of Kecksburg
http://www.wpa.net

()  ascii ribbon campaign - against html mail
/\- against microsoft attachments

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jim Matuska
Sent: Monday, October 25, 2004 8:07 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.Virus] Scott, what is our future?


Ok, I think I missed something here.  What is everyone talking about
here,
is Imail prohibiting add on's such as declude in future versions (I sure
hope not), is declude launching a new version for another platform?  The
panic level just went up with those last few emails.

Jim
- Original Message - 
From: R. Scott Perry [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, October 25, 2004 3:49 PM
Subject: Re: [Declude.Virus] Scott, what is our future?



You have been strangely quiet. Are you in shock or formulating a plan
-- hopefully the latter?

 Although I will admit to shock (disbelief would be a more appropriate
 term) when I first heard about this.  I didn't think that Ipswitch
would
 actually do it.  But they did.

 As for formulating a plan, that is in the works.  But a lot will
 depend on
 whether Ipswitch is smart enough to fix the problem, or whether they
truly

 isolate the majority of their loyal customers.

It may be too early to ask, but what does the future hold for
Declude/Imail
or Declude and _ mail server product (fill in the blank)?

 It's too early to say.  A lot will depend on how Ipswitch responds to
 their customers -- I can't imagine that they will completely ignore
this.
 A business can't survive by destroying a loyal customer base, when
they
 have the product to offer.

 But I can definitely say this:  Declude isn't going to go away, no
 matter
 what Ipswitch may do.

-Scott
 ---
 Declude JunkMail: The advanced anti-spam solution for IMail
 mailservers
 since 2000.
 Declude Virus: Ultra reliable virus detection and the leader in
mailserver

 vulnerability detection.
 Find out what you've been missing: Ask for a free 30-day evaluation.

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Re: [Declude.Virus] Scott, what is our future?

2004-10-26 Thread Jim Matuska
I 100% agree, we have less than a week left on our service agreement, before 
it expires I will have to make a recommendation to my boss that will likely 
be one of the following:

Option 1:  Give in to Imail's new scheme and pay to upgrade to the Imail 
Collaboration Suite

Option 2:  Switch to Exchange, an new Spam, and Virus providers (would be 
very costly)

Option 3:  Switch to another Email program, find a new Spam, and AntiVirus 
Solution for the new solution

From what I hear many people on the list are going through this process 
right now.  As nice as it was having that office email from CH without and 
announcement with some sort of details on where declude is heading, I can 
hear many server admins jumping ship and dumping Imail and Declude within 
the next 24 to 48 hours.

I personally have been very happy with the declude products, and I send the 
blame 100% to Imail and not Declude, but unfortunately unless some details 
are provided on where Declude is heading (ASAP) it will be very likely that 
declude will not be used much longer as much as I hate to say.  In a mission 
critical environment, we cannot be without a supported email product and at 
this point I don't see how we are going to be able to use declude no matter 
what choice we make.

Jim Matuska Jr.
Computer Tech II
CCNA
Nez Perce Tribe
Information Systems
[EMAIL PROTECTED]
- Original Message - 
From: Matt Robertson [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, October 26, 2004 9:52 AM
Subject: Re: [Declude.Virus] Scott, what is our future?


I want to add my voice to getting some sort of indicator from CH ASAP.
I am buying a mail server in the next several days, and typing up my
recommendations now.  If CH announces (even eventual) support for one
server or another thats a big factor in my decision, as I want Declude
Virus running on that box if possible.
--
--Matt Robertson--
President, Janitor
MSB Designs, Inc.
mysecretbase.com
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Re: [Declude.Virus] Scott, what is our future?

2004-10-26 Thread Serge
Or:

Option 4: stay with Imail 8.05 or 8.13 , with declude antivirus and
antispam.

For now, it is working fine for us
we will evaluate mdaemon and other product, but we will not switch now

There are people still using Imail 6.0x
I'm sure we can use the current code for at least a couple of years

- Original Message - 
From: Jim Matuska [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, October 26, 2004 5:42 PM
Subject: Re: [Declude.Virus] Scott, what is our future?


 I 100% agree, we have less than a week left on our service agreement,
before
 it expires I will have to make a recommendation to my boss that will
likely
 be one of the following:

 Option 1:  Give in to Imail's new scheme and pay to upgrade to the Imail
 Collaboration Suite

 Option 2:  Switch to Exchange, an new Spam, and Virus providers (would be
 very costly)

 Option 3:  Switch to another Email program, find a new Spam, and AntiVirus
 Solution for the new solution

 From what I hear many people on the list are going through this process
 right now.  As nice as it was having that office email from CH without and
 announcement with some sort of details on where declude is heading, I can
 hear many server admins jumping ship and dumping Imail and Declude within
 the next 24 to 48 hours.

 I personally have been very happy with the declude products, and I send
the
 blame 100% to Imail and not Declude, but unfortunately unless some details
 are provided on where Declude is heading (ASAP) it will be very likely
that
 declude will not be used much longer as much as I hate to say.  In a
mission
 critical environment, we cannot be without a supported email product and
at
 this point I don't see how we are going to be able to use declude no
matter
 what choice we make.

 Jim Matuska Jr.
 Computer Tech II
 CCNA
 Nez Perce Tribe
 Information Systems
 [EMAIL PROTECTED]
 - Original Message - 
 From: Matt Robertson [EMAIL PROTECTED]
 To: [EMAIL PROTECTED]
 Sent: Tuesday, October 26, 2004 9:52 AM
 Subject: Re: [Declude.Virus] Scott, what is our future?


 I want to add my voice to getting some sort of indicator from CH ASAP.
  I am buying a mail server in the next several days, and typing up my
  recommendations now.  If CH announces (even eventual) support for one
  server or another thats a big factor in my decision, as I want Declude
  Virus running on that box if possible.
 
  -- 
  --Matt Robertson--
  President, Janitor
  MSB Designs, Inc.
  mysecretbase.com
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RE: [Declude.Virus] Scott, what is our future?

2004-10-26 Thread Mark E. Smith
I called Ipswitch this morning. After I let them have it they said that we
could continue with our subscription and they would offer hotfixes and
support.
Considering I don't need a support agreement to get hotfixes in the current
release and I never call tech support, I'm not going to renew.

This of course doesn't mean that Imail/Declude stops working.
It seems to me that I have at least 12-30 months of use out of the current
versions of Imail and Declude.

So I think the reality of the situation is that people who are freaking out
because they need to go buy a new piece of software are over-reacting.
I ran Imail 4.7 for years after 7 was released. The only reason I upgraded
Imail was because I found Declude.
Having said that I have no reason to switch MTA's as long as Declude keeps
working or Declude comes out with something better.

Just my $.02


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Re: [Declude.Virus] Scott, what is our future?

2004-10-26 Thread Matt Robertson
The part where it isn't an overreaction is for folks who are actively
buying new products.  I've got one purchase certain within the next
several days and another likely in the next 60.  I figure that barring
any catastrophic exploits showing up that Ipswitch won't patch, I've
got a year or two with my own Imail 8.11.

Anyone got any opinions on MailEnable?  Their pricing looks good and
so does the product.  I've been leaning way over in the direction of
Merak but this makes me real curious.  Anyone run it under load?

-- 
--Matt Robertson--
President, Janitor
MSB Designs, Inc.
mysecretbase.com
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Re: [Declude.Virus] Scott, what is our future?

2004-10-26 Thread Ncl Admin

Anyone got any opinions on MailEnable?  Their pricing looks good and
so does the product.  I've been leaning way over in the direction of
Merak but this makes me real curious.  Anyone run it under load?

No load but I installed it on my backup server in place of MS STMP and it
seems to work. I can't really place that much of a load on it in a test
enviroment.

Did notice that it has some rather cool features for something that is the
same price as I paid for Imail when I first purchased it, years ago.


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Re: [Declude.Virus] Scott, what is our future?

2004-10-25 Thread R. Scott Perry

You have been strangely quiet. Are you in shock or formulating a plan --
hopefully the latter?
Although I will admit to shock (disbelief would be a more appropriate term) 
when I first heard about this.  I didn't think that Ipswitch would actually 
do it.  But they did.

As for formulating a plan, that is in the works.  But a lot will depend on 
whether Ipswitch is smart enough to fix the problem, or whether they truly 
isolate the majority of their loyal customers.

It may be too early to ask, but what does the future hold for Declude/Imail
or Declude and _ mail server product (fill in the blank)?
It's too early to say.  A lot will depend on how Ipswitch responds to their 
customers -- I can't imagine that they will completely ignore this.  A 
business can't survive by destroying a loyal customer base, when they have 
the product to offer.

But I can definitely say this:  Declude isn't going to go away, no matter 
what Ipswitch may do.

   -Scott
---
Declude JunkMail: The advanced anti-spam solution for IMail mailservers 
since 2000.
Declude Virus: Ultra reliable virus detection and the leader in mailserver 
vulnerability detection.
Find out what you've been missing: Ask for a free 30-day evaluation.

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Re: [Declude.Virus] Scott, what is our future?

2004-10-25 Thread Dan Shadix
That's great to hear.  I've only stayed with Imail as long as I have 
because of Declude.  I quit upgrading after 7.15 and let my Imail SA 
lapse.  I'll be installing Exchange in a few months and will use my 
Imail/Declude setup as a front end to isolate the Exchange server from 
the Internet and plan to add Declude Anti-Spam at that time.  If you 
create a standalone product that will replace my present Imail/Declude 
setup I'll be ecstatic (unless you pull and Ipswitch and charge an arm 
and a leg).

R. Scott Perry wrote:
But I can definitely say this:  Declude isn't going to go away, no 
matter what Ipswitch may do.

--
Dan Shadix
IT Systems Administrator
Terry Reilly Health Services
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Re: [Declude.Virus] Scott, what is our future?

2004-10-25 Thread Matt
Scott,
I accept that Declude isn't going away, but I've dumped a lot of money 
into building my service around both Declude and IMail, and as things 
stand at the moment, I don't have $4,000 to dump on their new product 
just so that I can get updates for the things that they have managed to 
break and not fix.

If you are working on another MTA, then let's hear it!  As things stand 
at the moment, it looks like I have no other choice but to switch to 
another platform, and it would be best to know what your plans are 
before I start making my own.  My gut tells me that even if I threw 
Ipswitch another $4,000, nothing would really change with them except 
for the damn price, and I really, really hate being taken advantage of.

Maybe you are confident about your plans for the future, but not knowing 
them, how could I be.

Thanks,
Matt

R. Scott Perry wrote:

You have been strangely quiet. Are you in shock or formulating a plan --
hopefully the latter?

Although I will admit to shock (disbelief would be a more appropriate 
term) when I first heard about this.  I didn't think that Ipswitch 
would actually do it.  But they did.

As for formulating a plan, that is in the works.  But a lot will 
depend on whether Ipswitch is smart enough to fix the problem, or 
whether they truly isolate the majority of their loyal customers.

It may be too early to ask, but what does the future hold for 
Declude/Imail
or Declude and _ mail server product (fill in the blank)?

It's too early to say.  A lot will depend on how Ipswitch responds to 
their customers -- I can't imagine that they will completely ignore 
this.  A business can't survive by destroying a loyal customer base, 
when they have the product to offer.

But I can definitely say this:  Declude isn't going to go away, no 
matter what Ipswitch may do.

   -Scott
---
Declude JunkMail: The advanced anti-spam solution for IMail 
mailservers since 2000.
Declude Virus: Ultra reliable virus detection and the leader in 
mailserver vulnerability detection.
Find out what you've been missing: Ask for a free 30-day evaluation.

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http://www.mailpure.com/software/
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Re: [Declude.Virus] Scott, what is our future?

2004-10-25 Thread Serge
ditto
looking seriously to moving to exim (unix, www.exim.org, free), or more
likely, Mdaemon (windows platform, supports sniffer)
knowing if declude is planning to interface with another product will
probably help me make the decision



- Original Message - 
From: Matt [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, October 25, 2004 11:53 PM
Subject: Re: [Declude.Virus] Scott, what is our future?


 Scott,

 I accept that Declude isn't going away, but I've dumped a lot of money
 into building my service around both Declude and IMail, and as things
 stand at the moment, I don't have $4,000 to dump on their new product
 just so that I can get updates for the things that they have managed to
 break and not fix.

 If you are working on another MTA, then let's hear it!  As things stand
 at the moment, it looks like I have no other choice but to switch to
 another platform, and it would be best to know what your plans are
 before I start making my own.  My gut tells me that even if I threw
 Ipswitch another $4,000, nothing would really change with them except
 for the damn price, and I really, really hate being taken advantage of.

 Maybe you are confident about your plans for the future, but not knowing
 them, how could I be.

 Thanks,

 Matt



 R. Scott Perry wrote:

 
  You have been strangely quiet. Are you in shock or formulating a
plan --
  hopefully the latter?
 
 
  Although I will admit to shock (disbelief would be a more appropriate
  term) when I first heard about this.  I didn't think that Ipswitch
  would actually do it.  But they did.
 
  As for formulating a plan, that is in the works.  But a lot will
  depend on whether Ipswitch is smart enough to fix the problem, or
  whether they truly isolate the majority of their loyal customers.
 
  It may be too early to ask, but what does the future hold for
  Declude/Imail
  or Declude and _ mail server product (fill in the blank)?
 
 
  It's too early to say.  A lot will depend on how Ipswitch responds to
  their customers -- I can't imagine that they will completely ignore
  this.  A business can't survive by destroying a loyal customer base,
  when they have the product to offer.
 
  But I can definitely say this:  Declude isn't going to go away, no
  matter what Ipswitch may do.
 
 -Scott
  ---
  Declude JunkMail: The advanced anti-spam solution for IMail
  mailservers since 2000.
  Declude Virus: Ultra reliable virus detection and the leader in
  mailserver vulnerability detection.
  Find out what you've been missing: Ask for a free 30-day evaluation.
 
  ---
  [This E-mail was scanned for viruses by Declude Virus
  (http://www.declude.com)]
 
  ---
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  unsubscribe, just send an E-mail to [EMAIL PROTECTED], and
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  at http://www.mail-archive.com.
 
 

 -- 
 =
 MailPure custom filters for Declude JunkMail Pro.
 http://www.mailpure.com/software/
 =

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RE: [Declude.Virus] Scott, what is our future?

2004-10-25 Thread Fritz Squib
See http://www.mail-archive.com/[EMAIL PROTECTED]/

And http://www.ipswitch.com/forums/messages.aspx?ForumID=10

Ipswitch is abandoning Imail for their new Collaboration Suite.

Fritz

Frederick P. Squib, Jr.
Network Operations/Mail Administrator
Citizens Telephone Company of Kecksburg
http://www.wpa.net

()  ascii ribbon campaign - against html mail 
/\- against microsoft attachments

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jim Matuska
Sent: Monday, October 25, 2004 8:07 PM
To: [EMAIL PROTECTED]
Subject: Re: [Declude.Virus] Scott, what is our future?


Ok, I think I missed something here.  What is everyone talking about here, 
is Imail prohibiting add on's such as declude in future versions (I sure 
hope not), is declude launching a new version for another platform?  The 
panic level just went up with those last few emails.

Jim
- Original Message - 
From: R. Scott Perry [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Monday, October 25, 2004 3:49 PM
Subject: Re: [Declude.Virus] Scott, what is our future?



You have been strangely quiet. Are you in shock or formulating a plan 
-- hopefully the latter?

 Although I will admit to shock (disbelief would be a more appropriate
 term) when I first heard about this.  I didn't think that Ipswitch would 
 actually do it.  But they did.

 As for formulating a plan, that is in the works.  But a lot will 
 depend on
 whether Ipswitch is smart enough to fix the problem, or whether they truly

 isolate the majority of their loyal customers.

It may be too early to ask, but what does the future hold for
Declude/Imail
or Declude and _ mail server product (fill in the blank)?

 It's too early to say.  A lot will depend on how Ipswitch responds to
 their customers -- I can't imagine that they will completely ignore this. 
 A business can't survive by destroying a loyal customer base, when they 
 have the product to offer.

 But I can definitely say this:  Declude isn't going to go away, no 
 matter
 what Ipswitch may do.

-Scott
 ---
 Declude JunkMail: The advanced anti-spam solution for IMail 
 mailservers
 since 2000.
 Declude Virus: Ultra reliable virus detection and the leader in mailserver

 vulnerability detection.
 Find out what you've been missing: Ask for a free 30-day evaluation.

 ---
 [This E-mail was scanned for viruses by Declude Virus
 (http://www.declude.com)]

 ---
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 just send an E-mail to [EMAIL PROTECTED], and
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Re: [Declude.Virus] Scott, what is our future?

2004-10-25 Thread Matt




Sandy,

So what do you do when the next IMail exploit pops up such as that LDAP
exploit and you have no way to fix the bug? Can a serious business
even take the risk of this happening?

No.

I can't see myself on IMail for any more than a year from now.

Matt



Sanford Whiteman wrote:

  
What  is  everyone talking about here, is Imail prohibiting add on's
such  as  declude  in  future versions

  
  
No.

  
  
 is declude launching a new version for another platform?

  
  
It is, as ever, hoped-for but not confirmed.

  
  
The panic level just went up with those last few emails.

  
  
It  sure  did, and despite Ipswitch's scurrilous tactics, I'm not sure
exactly  why  so  many  people are panicking, declaring that they (the
sysadmins)  are  "outta  here" and running out to find another MTA. If
you're  running 8.1x or 7.1x and are satisfied with its performance as
the  "wrapper"  for  great  add-ons  such  as Declude (and in turn for
Sniffer,  etc.),  then why all the make-work? Sure, it's never good to
be faced with the knowledge that your relationship with a given vendor
will  be  over  when you _do_ want more features, but the argument for
this  overnight  or near-term migration only makes sense if you have a
current,  spec'd  out  need  for a new feature that (a) is in ICS, but
therefore  beyond  budget  within the Ipswitch product line, or (b) is
not  in  ICS,  but  must be found immediately nonetheless. A couple of
posters have implied that they will move to Exchange, since their last
best  chance  to  avoid  that move (a cheap ICS) hasn't been met; this
makes sense as in option (a). Someone expecting needing envelope-level
anti-spam rejections might move on as in option (b). But wherefore all
the other cut-and-run posts?

We're  only  now  moving  some  of  our last Novell 4.11 shops over to
non-Novell  OSs, and these clients have known for a shocking number of
years  that they would not be using NetWare when the time came to move
on.  Were  we  all angry at Novell for abandoning us when 5 and 6 both
(in  our  opinions)  sucked?  Yes. Did _we_ abandon _them_ in revenge,
when  maintaining  their  most  recent  release  didn't  cost a thing?
Certainly not overnight.

--Sandy



Sanford Whiteman, Chief Technologist
Broadleaf Systems, a division of
Cypress Integrated Systems, Inc.
e-mail: [EMAIL PROTECTED]


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Re: [Declude.Virus] Scott, what is our future?

2004-10-25 Thread Matt




Sandy,

I'm not going to debate whether or not the 'sky is blue' with you, but
please don't paint by inference that I'm jumping the gun by
contemplating a very likely change of platforms within the next year.

Scott and the management at Declude might want to continue their
silence regarding target platforms, but they need to make it known
before I make a conscious choice in order to have a better chance of
keeping my business, and I would think that it would be in their best
interest to let others know as well because it is clear in the IMail
list that people are making choices rather quickly. Sure, IMail 8 and
Declude as a pair will limp along for some time, but they are dead-end
products at the moment. Even if Ipswitch changes their tune, I no
longer trust them and I won't be making myself a victim to a potential
screwing at some point down the line. My mail server will no doubt be
changing, and I need to choose a new gateway and mail server to replace
them.

The good news is that I just saved myself the money that I was going to
send to Ipswitch for a new service agreement :) This is the most
ungraceful upgrade path that a piece of software has ever seen when you
consider all the choices, and I've seen some rather hefty changes such
as the WebTrends path to becoming an expensive niche analytics
company. Ipswitch will probably manage the transition fairly well,
keeping say 1 out of 10 subscribers, but it will doom their product to
take themselves out of the mainstream in this way considering that
their pricing now makes them appear not much different than Exchange,
and doing so in a time when capable products are coming up that are
cheaper or even free. I have a memory for people and companies that
try to screw me, and this upgrade path is a screw if I've ever seen
one, and they will never get another dime from me unless the management
is forced out that made these choices. Consider that to be a personal
observation and preference, so the sky is definitely blue.

Matt



Matt



Sanford Whiteman wrote:

  
So  what  do you do when the next IMail exploit pops up such as that
LDAP  exploit  and  you  have  no  way to fix the bug? Can a serious
business even take the risk of this happening?

  
  
There's  no evidence to suggest that security-related patches will not
be  made  available  for  old versions, as evidenced repeatedly in the
pattern  of  moves  from 5-6, 6-7, and 7-8. The particular exploit you
mentioned  is  in a component of IMail that is now open-source, and so
by  definition  can always be patched. Furthermore, using IMail simply
as  a  wrapper  for  Declude gives you only one possible attack vector
(SMTPD)  in a module which essentially hasn't changed in several years
(SMTPD  retains  its  old,  non-multithreaded code, despite QUEUEMGR's
improvements on the delivery side).

Such  patterns  may  change,  but telling our IMail clients that we're
choosing  them  a  new product _now_ would be an admittance of a sheer
lack  of  control.  I'd prefer that the development of, for example, a
new  Declude  MTA  or  preferred  MTA integration not be paced by user
panic.

--Sandy



Sanford Whiteman, Chief Technologist
Broadleaf Systems, a division of
Cypress Integrated Systems, Inc.
e-mail: [EMAIL PROTECTED]


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