RE: [LegacyUG] runtime error 6
After testing Richards file, I was able to duplicate it and passed it on to Dave for further expert troubleshooting g. He discovered the problem with creating the CSV report and has fixed it for the next build. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Richard Van Wasshnova Sent: Thursday, January 25, 2007 9:39 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] runtime error 6 I moved all .usr files to a USB drive, with none left in Legacy. After I did Name List / Print / csv / print (it failed again) I found newly created .usr files: Legacy, Legacy8, Legacy7, Legacy6, Legacy5, Legacy2, language, iSearch, Grid. Custlist.usr and Custview.usr were not created and the ones that were there previously were dated over 4 months ago. After the failure I recopied all usr files back into Legacy. Thanks again. Richard - Original Message - From: Evert van Dijken [EMAIL PROTECTED] To: LegacyUserGroup@legacyfamilytree.com Sent: Thursday, January 25, 2007 1:02 AM Subject: Re: [LegacyUG] runtime error 6 I deleted all my .usr files to see which .usr files the Print Name List function uses. These are: Custlist.usr, Custview.usr, Grid.usr, Legacy5.usr and Legacy7.usr. Try to delete these files to see if that makes any difference. You could also backup your user files and delete all te usr files to see if it's a corrupted user file that's causing problems (After deleting the usr files you might have to go to Options Customize and manually reset some options). Evert Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] runtime error 6
Hi Sherry, I deleted all the files and subdirectories from the C:\Windows\Temp folder and deleted the grid.usr file again. I restarted windows and retried it and again get runtime error 6. I tried it with smaller files and it is OK. I tried it with my main file from 2 year old archive, (after upgrading the file to v build 118 and again get runtime error 6. Thank you for the suggestion anyway. = Richard Van Wasshnova - Original Message - From: Sherry/Support [EMAIL PROTECTED] To: LegacyUserGroup@LegacyFamilyTree.com Sent: Wednesday, January 24, 2007 5:24 PM Subject: RE: [LegacyUG] runtime error 6 I did a little digging around Error 6 is an overflow error. Delete all the files from the C:\Windows\Temp folder and delete the grid.usr file again. Next run File File Maintenance Check/Repair twice. Let me know if that helps. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Richard Van Wasshnova Sent: Wednesday, January 24, 2007 10:53 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] runtime error 6 Hi Sherry, Deleting grid.usr did almost nothing for me. Waiting to see what comes of Glenna's new problem. For myself I can get the report using Access2000 so it is not a great concern to me. = Richard Van Wasshnova Seal Beach, CA - Original Message - From: Sherry/Support [EMAIL PROTECTED] To: LegacyUserGroup@LegacyFamilyTree.com Sent: Wednesday, January 24, 2007 8:26 AM Subject: RE: [LegacyUG] runtime error 6 There is no limit to the number of individuals you can have in the Family File. Access does have a limit to a database size, however. We recommend that you don't go over 1 GB because if the file gets too big you could start seeing some strange errors. There are some users out there with a larger file size... Unfortunately the largest file I have has just over 13,000 individuals. I see that one of the testers recommended deleting the grid.usr file. If that doesn't help, please contact Support directly and we'll work with you on it to see what's going on. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] runtime error 6
I deleted all my .usr files to see which .usr files the Print Name List function uses. These are: Custlist.usr, Custview.usr, Grid.usr, Legacy5.usr and Legacy7.usr. Try to delete these files to see if that makes any difference. You could also backup your user files and delete all te usr files to see if it's a corrupted user file that's causing problems (After deleting the usr files you might have to go to Options Customize and manually reset some options). Evert 2007/1/25, Richard Van Wasshnova [EMAIL PROTECTED]: Hi Sherry, I deleted all the files and subdirectories from the C:\Windows\Temp folder and deleted the grid.usr file again. I restarted windows and retried it and again get runtime error 6. I tried it with smaller files and it is OK. I tried it with my main file from 2 year old archive, (after upgrading the file to v build 118 and again get runtime error 6. Thank you for the suggestion anyway. = Richard Van Wasshnova - Original Message - From: Sherry/Support [EMAIL PROTECTED] To: LegacyUserGroup@LegacyFamilyTree.com Sent: Wednesday, January 24, 2007 5:24 PM Subject: RE: [LegacyUG] runtime error 6 I did a little digging around Error 6 is an overflow error. Delete all the files from the C:\Windows\Temp folder and delete the grid.usr file again. Next run File File Maintenance Check/Repair twice. Let me know if that helps. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] runtime error 6
Sherry also said to use File Check/Repair twice. You don't mention that you tried that. Cathy At 06:02 PM 25/01/2007, you wrote: I deleted all my .usr files to see which .usr files the Print Name List function uses. These are: Custlist.usr, Custview.usr, Grid.usr, Legacy5.usr and Legacy7.usr. Try to delete these files to see if that makes any difference. You could also backup your user files and delete all te usr files to see if it's a corrupted user file that's causing problems (After deleting the usr files you might have to go to Options Customize and manually reset some options). Evert 2007/1/25, Richard Van Wasshnova [EMAIL PROTECTED]: Hi Sherry, I deleted all the files and subdirectories from the C:\Windows\Temp folder and deleted the grid.usr file again. I restarted windows and retried it and again get runtime error 6. I tried it with smaller files and it is OK. I tried it with my main file from 2 year old archive, (after upgrading the file to v build 118 and again get runtime error 6. Thank you for the suggestion anyway. = Richard Van Wasshnova - Original Message - From: Sherry/Support [EMAIL PROTECTED] To: LegacyUserGroup@LegacyFamilyTree.com Sent: Wednesday, January 24, 2007 5:24 PM Subject: RE: [LegacyUG] runtime error 6 I did a little digging around Error 6 is an overflow error. Delete all the files from the C:\Windows\Temp folder and delete the grid.usr file again. Next run File File Maintenance Check/Repair twice. Let me know if that helps. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] runtime error 6
Richard, Did you run the File File Maintenance Check/Repair? Please contact me directly off-list at [EMAIL PROTECTED] We need to figure out why you're getting this error and I'll need to take a look at your file - *don't* send it to the list g Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Richard Van Wasshnova Sent: Thursday, January 25, 2007 12:11 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] runtime error 6 Hi Sherry, I deleted all the files and subdirectories from the C:\Windows\Temp folder and deleted the grid.usr file again. I restarted windows and retried it and again get runtime error 6. I tried it with smaller files and it is OK. I tried it with my main file from 2 year old archive, (after upgrading the file to v build 118 and again get runtime error 6. Thank you for the suggestion anyway. = Richard Van Wasshnova - Original Message - From: Sherry/Support [EMAIL PROTECTED] To: LegacyUserGroup@LegacyFamilyTree.com Sent: Wednesday, January 24, 2007 5:24 PM Subject: RE: [LegacyUG] runtime error 6 I did a little digging around Error 6 is an overflow error. Delete all the files from the C:\Windows\Temp folder and delete the grid.usr file again. Next run File File Maintenance Check/Repair twice. Let me know if that helps. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Richard Van Wasshnova Sent: Wednesday, January 24, 2007 10:53 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] runtime error 6 Hi Sherry, Deleting grid.usr did almost nothing for me. Waiting to see what comes of Glenna's new problem. For myself I can get the report using Access2000 so it is not a great concern to me. = Richard Van Wasshnova Seal Beach, CA - Original Message - From: Sherry/Support [EMAIL PROTECTED] To: LegacyUserGroup@LegacyFamilyTree.com Sent: Wednesday, January 24, 2007 8:26 AM Subject: RE: [LegacyUG] runtime error 6 There is no limit to the number of individuals you can have in the Family File. Access does have a limit to a database size, however. We recommend that you don't go over 1 GB because if the file gets too big you could start seeing some strange errors. There are some users out there with a larger file size... Unfortunately the largest file I have has just over 13,000 individuals. I see that one of the testers recommended deleting the grid.usr file. If that doesn't help, please contact Support directly and we'll work with you on it to see what's going on. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp
Re: [LegacyUG] runtime error 6
Bug confirmed (Using windows xp sp2 (dutch), internet explorer 7). I have a file of 13445 individuals (incl. AKA) and get the Runtime error 6 at 81 percent. This is a bug but probably not related to the size of the database. Evert 2007/1/24, Bert van Kootwijk [EMAIL PROTECTED]: There is no limit. Some users have files with more than 300.000 entries. Bert - Original Message - From: Richard Van Wasshnova [EMAIL PROTECTED] To: LegacyUserGroup@legacyfamilytree.com Sent: Wednesday, January 24, 2007 6:35 AM Subject: [LegacyUG] runtime error 6 Legacy seems to have a file size limit of 16,419 Individuals. OK my main file has 27,000 Individuals but if I go to: Name List / Print / CSV File / Print; I get to 60% and it stops with runtime error 6. If I then look at the Temp.CSV file just created it contains only the first 16,419 Individuals. If I choose to print to PDF file all 27,000 names are included in the file. I suspect the programmers can easily increase this limit but if not then perhaps the limit could be mentioned at http://www.legacyfamilytree.com/Help.asp. I thought something was wrong with my data. = Richard Van Wasshnova Seal Beach, CA Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] runtime error 6
There is no limit to the number of individuals you can have in the Family File. Access does have a limit to a database size, however. We recommend that you don't go over 1 GB because if the file gets too big you could start seeing some strange errors. There are some users out there with a larger file size... Unfortunately the largest file I have has just over 13,000 individuals. I see that one of the testers recommended deleting the grid.usr file. If that doesn't help, please contact Support directly and we'll work with you on it to see what's going on. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Richard Van Wasshnova Sent: Tuesday, January 23, 2007 9:36 PM To: LegacyUserGroup@legacyfamilytree.com Subject: [LegacyUG] runtime error 6 Legacy seems to have a file size limit of 16,419 Individuals. OK my main file has 27,000 Individuals but if I go to: Name List / Print / CSV File / Print; I get to 60% and it stops with runtime error 6. If I then look at the Temp.CSV file just created it contains only the first 16,419 Individuals. If I choose to print to PDF file all 27,000 names are included in the file. I suspect the programmers can easily increase this limit but if not then perhaps the limit could be mentioned at http://www.legacyfamilytree.com/Help.asp. I thought something was wrong with my data. = Richard Van Wasshnova Seal Beach, CA Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] runtime error 6
Hi Evert, Thank you for confirming the bug. I did not mean it as a serious size limit of file size but that IF you have 16,420 or more Individuals you COULD notice a problem only if you happen to want a certain report in a certain format. I do believe I've created CSV reports previously in earlier versions without this problem. The fact that the runtime error shuts down Legacy could be quite upsetting if one has not done a backup recently. I tried deleting grid.usr twice, (a new grid.usr is automatically created), but both times it only produced a temp.csv containing 16,417 Individuals. (I originally could get 16,419 Individuals). = Richard Van Wasshnova Seal Beach, CA - Original Message - From: Evert van Dijken [EMAIL PROTECTED] To: LegacyUserGroup@legacyfamilytree.com Sent: Wednesday, January 24, 2007 2:13 AM Subject: Re: [LegacyUG] runtime error 6 Deleting the Grid.usr file (in the legacy folder) solved this problem for me. Evert 2007/1/24, Evert van Dijken [EMAIL PROTECTED]: Bug confirmed (Using windows xp sp2 (dutch), internet explorer 7). I have a file of 13445 individuals (incl. AKA) and get the Runtime error 6 at 81 percent. This is a bug but probably not related to the size of the database. Evert Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] runtime error 6
Hi I am having the same problem with runtime error 6, my file has 23,475 in it, I really don't know what to do. But now I can't search by rin no. Glenna -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sherry/Support Sent: Wednesday, January 24, 2007 9:26 AM To: LegacyUserGroup@LegacyFamilyTree.com Subject: RE: [LegacyUG] runtime error 6 There is no limit to the number of individuals you can have in the Family File. Access does have a limit to a database size, however. We recommend that you don't go over 1 GB because if the file gets too big you could start seeing some strange errors. There are some users out there with a larger file size... Unfortunately the largest file I have has just over 13,000 individuals. I see that one of the testers recommended deleting the grid.usr file. If that doesn't help, please contact Support directly and we'll work with you on it to see what's going on. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Richard Van Wasshnova Sent: Tuesday, January 23, 2007 9:36 PM To: LegacyUserGroup@legacyfamilytree.com Subject: [LegacyUG] runtime error 6 Legacy seems to have a file size limit of 16,419 Individuals. OK my main file has 27,000 Individuals but if I go to: Name List / Print / CSV File / Print; I get to 60% and it stops with runtime error 6. If I then look at the Temp.CSV file just created it contains only the first 16,419 Individuals. If I choose to print to PDF file all 27,000 names are included in the file. I suspect the programmers can easily increase this limit but if not then perhaps the limit could be mentioned at http://www.legacyfamilytree.com/Help.asp. I thought something was wrong with my data. = Richard Van Wasshnova Seal Beach, CA Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] runtime error 6
Thank you for confirming the problem. Sorry the attempt caused new problems. Perhaps you could try deleting the file C:\Legacy\grid.usr as Evert suggested. It should not hurt as a new one will be created. I did not get the problem you describe. = Richard Van Wasshnova - Original Message - From: bearglen [EMAIL PROTECTED] To: LegacyUserGroup@legacyfamilytree.com Sent: Wednesday, January 24, 2007 9:56 AM Subject: RE: [LegacyUG] runtime error 6 Hi I am having the same problem with runtime error 6, my file has 23,475 in it, I really don't know what to do. But now I can't search by rin no. Glenna -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sherry/Support Sent: Wednesday, January 24, 2007 9:26 AM To: LegacyUserGroup@LegacyFamilyTree.com Subject: RE: [LegacyUG] runtime error 6 There is no limit to the number of individuals you can have in the Family File. Access does have a limit to a database size, however. We recommend that you don't go over 1 GB because if the file gets too big you could start seeing some strange errors. There are some users out there with a larger file size... Unfortunately the largest file I have has just over 13,000 individuals. I see that one of the testers recommended deleting the grid.usr file. If that doesn't help, please contact Support directly and we'll work with you on it to see what's going on. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Richard Van Wasshnova Sent: Tuesday, January 23, 2007 9:36 PM To: LegacyUserGroup@legacyfamilytree.com Subject: [LegacyUG] runtime error 6 Legacy seems to have a file size limit of 16,419 Individuals. OK my main file has 27,000 Individuals but if I go to: Name List / Print / CSV File / Print; I get to 60% and it stops with runtime error 6. If I then look at the Temp.CSV file just created it contains only the first 16,419 Individuals. If I choose to print to PDF file all 27,000 names are included in the file. I suspect the programmers can easily increase this limit but if not then perhaps the limit could be mentioned at http://www.legacyfamilytree.com/Help.asp. I thought something was wrong with my data. = Richard Van Wasshnova Seal Beach, CA Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] runtime error 6
Hi Sherry, Deleting grid.usr did almost nothing for me. Waiting to see what comes of Glenna's new problem. For myself I can get the report using Access2000 so it is not a great concern to me. = Richard Van Wasshnova Seal Beach, CA - Original Message - From: Sherry/Support [EMAIL PROTECTED] To: LegacyUserGroup@LegacyFamilyTree.com Sent: Wednesday, January 24, 2007 8:26 AM Subject: RE: [LegacyUG] runtime error 6 There is no limit to the number of individuals you can have in the Family File. Access does have a limit to a database size, however. We recommend that you don't go over 1 GB because if the file gets too big you could start seeing some strange errors. There are some users out there with a larger file size... Unfortunately the largest file I have has just over 13,000 individuals. I see that one of the testers recommended deleting the grid.usr file. If that doesn't help, please contact Support directly and we'll work with you on it to see what's going on. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] runtime error 6
I did a little digging around Error 6 is an overflow error. Delete all the files from the C:\Windows\Temp folder and delete the grid.usr file again. Next run File File Maintenance Check/Repair twice. Let me know if that helps. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Richard Van Wasshnova Sent: Wednesday, January 24, 2007 10:53 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] runtime error 6 Hi Sherry, Deleting grid.usr did almost nothing for me. Waiting to see what comes of Glenna's new problem. For myself I can get the report using Access2000 so it is not a great concern to me. = Richard Van Wasshnova Seal Beach, CA - Original Message - From: Sherry/Support [EMAIL PROTECTED] To: LegacyUserGroup@LegacyFamilyTree.com Sent: Wednesday, January 24, 2007 8:26 AM Subject: RE: [LegacyUG] runtime error 6 There is no limit to the number of individuals you can have in the Family File. Access does have a limit to a database size, however. We recommend that you don't go over 1 GB because if the file gets too big you could start seeing some strange errors. There are some users out there with a larger file size... Unfortunately the largest file I have has just over 13,000 individuals. I see that one of the testers recommended deleting the grid.usr file. If that doesn't help, please contact Support directly and we'll work with you on it to see what's going on. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
[LegacyUG] runtime error 6
Legacy seems to have a file size limit of 16,419 Individuals. OK my main file has 27,000 Individuals but if I go to: Name List / Print / CSV File / Print; I get to 60% and it stops with runtime error 6. If I then look at the Temp.CSV file just created it contains only the first 16,419 Individuals. If I choose to print to PDF file all 27,000 names are included in the file. I suspect the programmers can easily increase this limit but if not then perhaps the limit could be mentioned at http://www.legacyfamilytree.com/Help.asp. I thought something was wrong with my data. = Richard Van Wasshnova Seal Beach, CA Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] runtime error 6
There is no limit. Some users have files with more than 300.000 entries. Bert - Original Message - From: Richard Van Wasshnova [EMAIL PROTECTED] To: LegacyUserGroup@legacyfamilytree.com Sent: Wednesday, January 24, 2007 6:35 AM Subject: [LegacyUG] runtime error 6 Legacy seems to have a file size limit of 16,419 Individuals. OK my main file has 27,000 Individuals but if I go to: Name List / Print / CSV File / Print; I get to 60% and it stops with runtime error 6. If I then look at the Temp.CSV file just created it contains only the first 16,419 Individuals. If I choose to print to PDF file all 27,000 names are included in the file. I suspect the programmers can easily increase this limit but if not then perhaps the limit could be mentioned at http://www.legacyfamilytree.com/Help.asp. I thought something was wrong with my data. = Richard Van Wasshnova Seal Beach, CA Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp
