Re: [JAWS-Users] Continued Jaws Crashing

[Tom Behler]

David:

In line with your suggestions for configuring Word to deal with the Jaws
crashing issue, I went into General options, and unchecked show minitoolbar
on selection;  enable live preview;  and update document content while
dragging.

Will see if this helps.

If I've mis-interpreted your instructions, or if there is anything else I
should do, please let me know.

Thanks!

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of David Whitehead
Sent: Monday, April 24, 2017 8:00 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing

Hello Tom;
My wife was experiencing the freezing up issue in word,
I did the following whitch   seemed to help.

1, open MSWord,
2, alt+f=file, T=options,
3, now, use up arrow key and find general, 4, tab and make sure, Show mini
toolbar  on selection check box, Is unchecked, Also make sure the next 2
check boxes are unchecked.

Hope this helps.


       Statistics are like a bikini.  What they reveal is suggestive, but
what they conceal is vital.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Sunday, April 23, 2017 6:34 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing

Adrian:

Well, I spoke too soon.

I just had the Jaws crash again, and your suggested command worked.

Thanks!

At least I can re-start things now if need be.

When the problem occurred, and I used the Jaws key Windows F4 command, I got
an error report dialog, and send that onto FS.

Tom Behler

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Sunday, April 23, 2017 1:06 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing

Tom, as a reminder, I find the most reliable way to get JAWS talking again
is to press JAWS key+Windows key+F4.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Sunday, April 23, 2017 12:58 PM
To: 'Jaws users list'
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.

 

It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.

 

Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws
either via the usual Alt Control J shortcut, or the Windows R command.

 

The only way I can re-start Jaws is to do a hard shut-down of the computer.

 

My sighted wife says Jaws looks like it is still up on the screen, but she
can't do anything to re-activate it either, short of manually shutting down
the computer.

 

Does anyone have a sequence of steps to get out of this issue?

 

Does anyone know if FS is aware of the problem??

 

I did not have this problem prior to  updateing to Jaws 18.

 

Dr.  Tom Behler from Michigan

 

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Continued Jaws Crashing

[Dave]

David,

Okay, at last a positive suggestion for these Word-related crashes. I've 
checked my Word 2007 and all those checkmarks were active. I've unchecked 
all three and wait with baited breath for an improvement.

Appreciate your substantive inputs.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "David Whitehead" <davidmac1...@gmail.com>
To: <jaws-users-list@jaws-users.com>
Sent: Monday, April 24, 2017 04:59
Subject: Re: [JAWS-Users] Continued Jaws Crashing


Hello Tom;
My wife was experiencing the freezing up issue in word,
I did the following whitch   seemed to help.

1, open MSWord,
2, alt+f=file, T=options,
3, now, use up arrow key and find general,
4, tab and make sure,
Show mini toolbar  on selection check box,
Is unchecked,
Also make sure the next 2 check boxes are unchecked.

Hope this helps.


Statistics are like a bikini. What they reveal is suggestive, but
what they conceal is vital.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Sunday, April 23, 2017 6:34 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing

Adrian:

Well, I spoke too soon.

I just had the Jaws crash again, and your suggested command worked.

Thanks!

At least I can re-start things now if need be.

When the problem occurred, and I used the Jaws key Windows F4 command, I got
an error report dialog, and send that onto FS.

Tom Behler

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Sunday, April 23, 2017 1:06 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing

Tom, as a reminder, I find the most reliable way to get JAWS talking again
is to press JAWS key+Windows key+F4.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Sunday, April 23, 2017 12:58 PM
To: 'Jaws users list'
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.



It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.



Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws
either via the usual Alt Control J shortcut, or the Windows R command.



The only way I can re-start Jaws is to do a hard shut-down of the computer.



My sighted wife says Jaws looks like it is still up on the screen, but she
can't do anything to re-activate it either, short of manually shutting down
the computer.



Does anyone have a sequence of steps to get out of this issue?



Does anyone know if FS is aware of the problem??



I did not have this problem prior to  updateing to Jaws 18.



Dr.  Tom Behler from Michigan





For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Continued Jaws Crashing

[Kevin]

I also have that problem when I multi-task, using jjaws 18 latest running 
windows 10 17 03
I get the jaws speech back by alt+tabbing various times until the speech 
comes back!


-Original Message- 
From: Gary Ketler

Sent: Sunday, April 23, 2017 8:20 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing

I have that problem with outlook. I'm using Jaws 14. I use the insert
windows f4 command to force close Jaws, Then I can restart it.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Sunday, April 23, 2017 11:58 AM
To: 'Jaws users list' <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.



It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.



Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws
either via the usual Alt Control J shortcut, or the Windows R command.



The only way I can re-start Jaws is to do a hard shut-down of the computer.



My sighted wife says Jaws looks like it is still up on the screen, but she
can't do anything to re-activate it either, short of manually shutting down
the computer.



Does anyone have a sequence of steps to get out of this issue?



Does anyone know if FS is aware of the problem??



I did not have this problem prior to  updateing to Jaws 18.



Dr.  Tom Behler from Michigan





For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Continued Jaws Crashing

[David Whitehead]

Hello Tom;
My wife was experiencing the freezing up issue in word,
I did the following whitch   seemed to help.

1, open MSWord,
2, alt+f=file, T=options,
3, now, use up arrow key and find general,
4, tab and make sure,
Show mini toolbar  on selection check box,
Is unchecked,
Also make sure the next 2 check boxes are unchecked.

Hope this helps.


       Statistics are like a bikini.  What they reveal is suggestive, but
what they conceal is vital.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Sunday, April 23, 2017 6:34 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing

Adrian:

Well, I spoke too soon.

I just had the Jaws crash again, and your suggested command worked.

Thanks!

At least I can re-start things now if need be.

When the problem occurred, and I used the Jaws key Windows F4 command, I got
an error report dialog, and send that onto FS.

Tom Behler

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Sunday, April 23, 2017 1:06 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing

Tom, as a reminder, I find the most reliable way to get JAWS talking again
is to press JAWS key+Windows key+F4.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Sunday, April 23, 2017 12:58 PM
To: 'Jaws users list'
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.

 

It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.

 

Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws
either via the usual Alt Control J shortcut, or the Windows R command.

 

The only way I can re-start Jaws is to do a hard shut-down of the computer.

 

My sighted wife says Jaws looks like it is still up on the screen, but she
can't do anything to re-activate it either, short of manually shutting down
the computer.

 

Does anyone have a sequence of steps to get out of this issue?

 

Does anyone know if FS is aware of the problem??

 

I did not have this problem prior to  updateing to Jaws 18.

 

Dr.  Tom Behler from Michigan

 

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Continued Jaws Crashing

[Gary Ketler]

I have that problem with outlook. I'm using Jaws 14. I use the insert
windows f4 command to force close Jaws, Then I can restart it.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Sunday, April 23, 2017 11:58 AM
To: 'Jaws users list' 
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.

 

It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.

 

Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws
either via the usual Alt Control J shortcut, or the Windows R command.

 

The only way I can re-start Jaws is to do a hard shut-down of the computer.

 

My sighted wife says Jaws looks like it is still up on the screen, but she
can't do anything to re-activate it either, short of manually shutting down
the computer.

 

Does anyone have a sequence of steps to get out of this issue?

 

Does anyone know if FS is aware of the problem??

 

I did not have this problem prior to  updateing to Jaws 18.

 

Dr.  Tom Behler from Michigan

 

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Continued Jaws Crashing

[Adrian Spratt]

Tom, you're more optimistic than me. I set the FS notification to "Never" or 
its equivalent. Saves a step or two.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Tom Behler
Sent: Sunday, April 23, 2017 6:34 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing

Adrian:

Well, I spoke too soon.

I just had the Jaws crash again, and your suggested command worked.

Thanks!

At least I can re-start things now if need be.

When the problem occurred, and I used the Jaws key Windows F4 command, I got an 
error report dialog, and send that onto FS.

Tom Behler

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adrian Spratt
Sent: Sunday, April 23, 2017 1:06 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing

Tom, as a reminder, I find the most reliable way to get JAWS talking again is 
to press JAWS key+Windows key+F4.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Tom Behler
Sent: Sunday, April 23, 2017 12:58 PM
To: 'Jaws users list'
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.

 

It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.

 

Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws either 
via the usual Alt Control J shortcut, or the Windows R command.

 

The only way I can re-start Jaws is to do a hard shut-down of the computer.

 

My sighted wife says Jaws looks like it is still up on the screen, but she 
can't do anything to re-activate it either, short of manually shutting down the 
computer.

 

Does anyone have a sequence of steps to get out of this issue?

 

Does anyone know if FS is aware of the problem??

 

I did not have this problem prior to  updateing to Jaws 18.

 

Dr.  Tom Behler from Michigan

 

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Continued Jaws Crashing

[Tom Behler]

Adrian:

Well, I spoke too soon.

I just had the Jaws crash again, and your suggested command worked.

Thanks!

At least I can re-start things now if need be.

When the problem occurred, and I used the Jaws key Windows F4 command, I got
an error report dialog, and send that onto FS.

Tom Behler

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Sunday, April 23, 2017 1:06 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing

Tom, as a reminder, I find the most reliable way to get JAWS talking again
is to press JAWS key+Windows key+F4.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Sunday, April 23, 2017 12:58 PM
To: 'Jaws users list'
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.

 

It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.

 

Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws
either via the usual Alt Control J shortcut, or the Windows R command.

 

The only way I can re-start Jaws is to do a hard shut-down of the computer.

 

My sighted wife says Jaws looks like it is still up on the screen, but she
can't do anything to re-activate it either, short of manually shutting down
the computer.

 

Does anyone have a sequence of steps to get out of this issue?

 

Does anyone know if FS is aware of the problem??

 

I did not have this problem prior to  updateing to Jaws 18.

 

Dr.  Tom Behler from Michigan

 

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Continued Jaws Crashing

[Tom Behler]

Subash:

I am not using an external sound card.

Am using the sound card in my laptop.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Subash
Sent: Sunday, April 23, 2017 4:50 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing

Hi Tom, are you using an external sound card?
Reason, I am, and whenever jaws crashes, I just unplug and plug it back and
it resolve the problem.
Another thing to try, if you have another screen reader, or narrator, load
it before you exit word and see if there is any message.
-Original Message-
From: Tom Behler
Sent: Sunday, April 23, 2017 12:58 PM
To: 'Jaws users list'
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.



It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.



Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws
either via the usual Alt Control J shortcut, or the Windows R command.



The only way I can re-start Jaws is to do a hard shut-down of the computer.



My sighted wife says Jaws looks like it is still up on the screen, but she
can't do anything to re-activate it either, short of manually shutting down
the computer.



Does anyone have a sequence of steps to get out of this issue?



Does anyone know if FS is aware of the problem??



I did not have this problem prior to  updateing to Jaws 18.



Dr.  Tom Behler from Michigan





For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Continued Jaws Crashing

[Tom Behler]

Well, I haven't tried that strategy yet, but will do so the next time the
crash occurs, which seems to be inevitable lately.

Tom Behler


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Miriam Vieni
Sent: Sunday, April 23, 2017 1:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing

Lately, it seems like if I just go to the desktop, sometimes that will make
Jaws return after a brief pause. It really doesn't seem to be predictable.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Sunday, April 23, 2017 12:58 PM
To: 'Jaws users list' <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.

 

It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.

 

Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws
either via the usual Alt Control J shortcut, or the Windows R command.

 

The only way I can re-start Jaws is to do a hard shut-down of the computer.

 

My sighted wife says Jaws looks like it is still up on the screen, but she
can't do anything to re-activate it either, short of manually shutting down
the computer.

 

Does anyone have a sequence of steps to get out of this issue?

 

Does anyone know if FS is aware of the problem??

 

I did not have this problem prior to  updateing to Jaws 18.

 

Dr.  Tom Behler from Michigan

 

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Continued Jaws Crashing

[T. Civitello]

No external sound card. I will try narrator, but my sighted friend doesn't 
see any thing out of the ordinary when this happens and she can't do any 
thing with the mouse.  Tom


-Original Message- 
From: Subash

Sent: Sunday, April 23, 2017 1:50 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing

Hi Tom, are you using an external sound card?
Reason, I am, and whenever jaws crashes, I just unplug and plug it back and
it resolve the problem.
Another thing to try, if you have another screen reader, or narrator, load
it before you exit word and see if there is any message.
-Original Message- 
From: Tom Behler

Sent: Sunday, April 23, 2017 12:58 PM
To: 'Jaws users list'
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.



It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.



Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws
either via the usual Alt Control J shortcut, or the Windows R command.



The only way I can re-start Jaws is to do a hard shut-down of the computer.



My sighted wife says Jaws looks like it is still up on the screen, but she
can't do anything to re-activate it either, short of manually shutting down
the computer.



Does anyone have a sequence of steps to get out of this issue?



Does anyone know if FS is aware of the problem??



I did not have this problem prior to  updateing to Jaws 18.



Dr.  Tom Behler from Michigan





For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Continued Jaws Crashing

[Subash]

Hi Tom, are you using an external sound card?
Reason, I am, and whenever jaws crashes, I just unplug and plug it back and 
it resolve the problem.
Another thing to try, if you have another screen reader, or narrator, load 
it before you exit word and see if there is any message.
-Original Message- 
From: Tom Behler

Sent: Sunday, April 23, 2017 12:58 PM
To: 'Jaws users list'
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.



It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.



Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws
either via the usual Alt Control J shortcut, or the Windows R command.



The only way I can re-start Jaws is to do a hard shut-down of the computer.



My sighted wife says Jaws looks like it is still up on the screen, but she
can't do anything to re-activate it either, short of manually shutting down
the computer.



Does anyone have a sequence of steps to get out of this issue?



Does anyone know if FS is aware of the problem??



I did not have this problem prior to  updateing to Jaws 18.



Dr.  Tom Behler from Michigan





For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Continued Jaws Crashing

[Miriam Vieni]

I'll need to try that since my problem parallels Tom's. However, sometimes
when Jaws crashes as he describes, most key strokes stop working.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Sunday, April 23, 2017 1:06 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing

Tom, as a reminder, I find the most reliable way to get JAWS talking again
is to press JAWS key+Windows key+F4.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Sunday, April 23, 2017 12:58 PM
To: 'Jaws users list'
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.

 

It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.

 

Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws
either via the usual Alt Control J shortcut, or the Windows R command.

 

The only way I can re-start Jaws is to do a hard shut-down of the computer.

 

My sighted wife says Jaws looks like it is still up on the screen, but she
can't do anything to re-activate it either, short of manually shutting down
the computer.

 

Does anyone have a sequence of steps to get out of this issue?

 

Does anyone know if FS is aware of the problem??

 

I did not have this problem prior to  updateing to Jaws 18.

 

Dr.  Tom Behler from Michigan

 

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Continued Jaws Crashing

[Adrian Spratt]

Tom, as a reminder, I find the most reliable way to get JAWS talking again is 
to press JAWS key+Windows key+F4.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Tom Behler
Sent: Sunday, April 23, 2017 12:58 PM
To: 'Jaws users list'
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.

 

It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.

 

Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws either 
via the usual Alt Control J shortcut, or the Windows R command.

 

The only way I can re-start Jaws is to do a hard shut-down of the computer.

 

My sighted wife says Jaws looks like it is still up on the screen, but she 
can't do anything to re-activate it either, short of manually shutting down the 
computer.

 

Does anyone have a sequence of steps to get out of this issue?

 

Does anyone know if FS is aware of the problem??

 

I did not have this problem prior to  updateing to Jaws 18.

 

Dr.  Tom Behler from Michigan

 

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Continued Jaws Crashing

[Miriam Vieni]

Lately, it seems like if I just go to the desktop, sometimes that will make
Jaws return after a brief pause. It really doesn't seem to be predictable.

Miriam

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Sunday, April 23, 2017 12:58 PM
To: 'Jaws users list' 
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.

 

It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.

 

Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws
either via the usual Alt Control J shortcut, or the Windows R command.

 

The only way I can re-start Jaws is to do a hard shut-down of the computer.

 

My sighted wife says Jaws looks like it is still up on the screen, but she
can't do anything to re-activate it either, short of manually shutting down
the computer.

 

Does anyone have a sequence of steps to get out of this issue?

 

Does anyone know if FS is aware of the problem??

 

I did not have this problem prior to  updateing to Jaws 18.

 

Dr.  Tom Behler from Michigan

 

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Continued Jaws Crashing

[T. Civitello]

I have a similar problem except it occurs whether it is Word, Word Pad or 
Note Pad. I have gone back to using Jaws  16, where the same thing still 
happens but not nearly as often.  Tom


-Original Message- 
From: Tom Behler

Sent: Sunday, April 23, 2017 9:58 AM
To: 'Jaws users list'
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.



It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.



Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws
either via the usual Alt Control J shortcut, or the Windows R command.



The only way I can re-start Jaws is to do a hard shut-down of the computer.



My sighted wife says Jaws looks like it is still up on the screen, but she
can't do anything to re-activate it either, short of manually shutting down
the computer.



Does anyone have a sequence of steps to get out of this issue?



Does anyone know if FS is aware of the problem??



I did not have this problem prior to  updateing to Jaws 18.



Dr.  Tom Behler from Michigan





For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/