Thanks Dale, I was able to complete the clearing process, but it did not fix
the problem. I went ahead and tried to re-install the printer from scratch. I
followed the instructions that Donk gave me and step 1 was fine. I removed the
printer. Went back to the control panel and found a list of the software.
Nothong on the list was related to HP, so I could not un-install anything.
Then I tried to install the printer from scratch, like I did when I got my
new computer. Hit another stone wall. Durring the process, it tells me that my
opperating system needs to be modified to continue. Does not say how, or
provide a way to do it. The system accepted my HP 3520 printer back in June,
but will not accept it now.
Windows 7 has been a nightmare for me from dau 1. Wish I had my old XP back
again.
John
--- In [email protected], "Dale" <harringtond...@...> wrote:
>
> Pressing "Return" usually means hit the "Enter" key on your keyboard.
>
> Dale
> --- In [email protected], "John" <waterlooboy2hp@> wrote:
> >
> >
> >
> > Well, I tried the clearing the print queue process, but ran into a stone
> > wall. Got to where it said to input Spooler stop. Think it means to type it
> > in, but not sure. It then says to press Return. Can`t find anything on the
> > screen or keyboard that says RETURN. It may be along the top of the black
> > box on the screen, but the buttons are all blurred out.
> >
> > I will look into re-installing the whole printer tomorrow. That may be
> > the only way to go, since I don`t see a return button.
> >
> > John
> >
> > =================================================================
> >
> > --- In [email protected], Donk <d.knieriem@> wrote:
> > >
> > > I think the problem is likely with Win7 - not your printer. Maybe your
> > > print queue clogged with undone jobs? That happens a lot and would
> > > explain why your print job starts automatically after a reboot. You can
> > > try clearing the print queue by following these instructions:
> > > http://www.tech-recipes.com/rx/4078/windows-7-how-to-clear-the-print-queue/
> > >
> > > Hopefully that'll fix it.
> > > If not, I would try totally uninstalling the printer and reinstalling it
> > > from scratch after a reboot. Go into Start, Control Panel, Hardware &
> > > Sound, Devices and Printers. Find the printer, right-click it and
> > > choose to remove it. Then, go back to Control Panel, Software, Programs
> > > and click the icon to uninstall programs. Find what ever programs came
> > > with the printer (they'll likely have HP in the name) and uninstall
> > > them. It's important to uninstall this program because it contains the
> > > printer drivers.
> > >
> > > Then reboot, and install the printer as you did the first time. Be sure
> > > to follow HP's installation instructions, which usually tell you exactly
> > > when to plug in the printer's USB connection.
> > > It's a bit of trouble, but I think that should fix it.
> > >
> > > Good luck,
> > > Donk
> > >
> > >
> > > On 11/2/2010 5:24 PM, John wrote:
> > > > I have had Windows 7 Home addition 64 bit now, for several months
> > > > and my HP 3520 printer has worked fine. The other day, the printer
> > > > on-off button light started flashing. A few odd things are happening.
> > > >
> > > > The only way I can turn the printer off, is to unplug its power cord
> > > > and plug it back in again. Then I can turn the printer off with the
> > > > button.
> > > >
> > > > If I select a photo to print from anywhere, the printer will not
> > > > kick in when I hit Print. The screen just goes back to the photo I
> > > > chose. Here is the weird part. If I shut down completely after hitting
> > > > Print and reboot from scratch, or just restart the computer, the
> > > > printer starts on its own and prints the photo. Not sure I like taking
> > > > the long way around the barn, just to print something.
> > > >
> > > > Is something unchecked, somewhere in the system ?? I don`t think it
> > > > is the printer, because I plugged in an Hp 3320 that I have the same
> > > > flashing start button. I am not much on computer terms, but if you give
> > > > me a land buoy or two, I can find my way around. Right now, I am as
> > > > lost as a ball in high weeds.
> > > >
> > > > John
> > > >
> > >
> > >
> > > [Non-text portions of this message have been removed]
> > >
> >
>
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