Hi John - Ha, so yard work is the secret to computer repair! Who knew, lol. Anyway glad it's working again. Coulda maybe been something to do with the print queue. Hope it stays fixed.
Yeah, I always try to buy my electronic stuff from a store that'll give a no-questions-asked refund - like Best Buy, Walmart, Micro Center, etc. That way I have at least 15 or 30 days to try it out, and if I don't like it I'll repack it and take it right back and try a different brand or model. Good luck, Donk On 11/3/2010 8:35 PM, John wrote: > Thanks for all the info. I left my computer on this morning, while I went > out to work in the yard. When I returned a few hours later, my printer was > working again. I have no idea what happened, but I am very happy that it did. > > I had gone to the HP web site and checked out the trouble shooting section > about the 3520 printers. Found some reasons for the flashing light, but none > seemed to match my problem. Thats when I took a break from it and went to > work in the yard. > > I had to replace my HP 4100c flatbed scanner, because it would not work > with Windows 7. About 4 wees ago, I bought a new Canon scanner that installed > very easy and had good reviews. Turned out that the one feature that I needed > from a scanner, did not exist in the Canon. Called Canon about it, and they > confermed my findings. To late to return it. Called HP last Sunday and > ordered one that works with Windows 7 and had the feature that I needed. > > It arrived today and I installed it without any problems. Guess I will > just give the Canon away. Way to many hoops to jump through, in order to do > anything on it. With the HP, I can do everything I want to do from one page. > Thanks again for all the help. > > John > > --- In [email protected], Donk<d.knier...@...> wrote: >> Hi John - >> The HP support site says that the 3320 isn't fully compatible with Win7 >> 64bit. But you can use the drivers for the Deskjet 3600 instead and >> they'll work fine. >> >> First, have you tried a System Restore? In Win7 you can go back to a >> date before the problem began by using System Restore. You won't lose >> any data, so if you know approximately when the printer prob started, >> you can possibly restore to a date previous to that. >> Go to Start, then Control Panel, click System& Security, then Action >> Center, then click Recover (restore your computer to an earlier time). >> Just follow the prompts and you'll see a list of dates. Choose one >> prior to the problem, and follow the instructions. After the PC reboots >> hopefully the printer prob will be fixed. >> I should have suggested this yesterday - it's usually the first thing to >> try. So give it a shot. >> >> If System Restore doesn't work, here are HP's instructions on how to >> install the printer on Win7 64bit: >> http://bit.ly/a5SWFZ >> As you'll see, they suggest using an alternate driver (the 3600 printer >> driver). I think if you try these instructions step-by-step you'll get >> the printer re-installed. I'm not sure how you installed it the first >> time, but this is what HP says to do. >> >> Good luck, >> Donk >> PS: Windows 7 is actually a good operating after you get used to it. It >> has some problems with older hardware - like scanners and printers, but >> mostly it's a good OS. >> >> >> >> On 11/3/2010 11:23 AM, John wrote: >>> Thanks Dale, I was able to complete the clearing process, but it did >>> not fix the problem. I went ahead and tried to re-install the printer from >>> scratch. I followed the instructions that Donk gave me and step 1 was fine. >>> I removed the printer. Went back to the control panel and found a list of >>> the software. Nothong on the list was related to HP, so I could not >>> un-install anything. >>> >>> Then I tried to install the printer from scratch, like I did when I got >>> my new computer. Hit another stone wall. Durring the process, it tells me >>> that my opperating system needs to be modified to continue. Does not say >>> how, or provide a way to do it. The system accepted my HP 3520 printer back >>> in June, but will not accept it now. >>> >>> Windows 7 has been a nightmare for me from dau 1. Wish I had my old XP >>> back again. >>> >>> John >>> >>> --- In [email protected], "Dale"<harringtondale@> wrote: >>>> Pressing "Return" usually means hit the "Enter" key on your keyboard. >>>> >>>> Dale >>>> --- In [email protected], "John"<waterlooboy2hp@> wrote: >>>>> >>>>> Well, I tried the clearing the print queue process, but ran into a >>>>> stone wall. Got to where it said to input Spooler stop. Think it means to >>>>> type it in, but not sure. It then says to press Return. Can`t find >>>>> anything on the screen or keyboard that says RETURN. It may be along the >>>>> top of the black box on the screen, but the buttons are all blurred out. >>>>> >>>>> I will look into re-installing the whole printer tomorrow. That may >>>>> be the only way to go, since I don`t see a return button. >>>>> >>>>> John >>>>> >>>>> ================================================================= >>>>> >>>>> --- In [email protected], Donk<d.knieriem@> wrote: >>>>>> I think the problem is likely with Win7 - not your printer. Maybe your >>>>>> print queue clogged with undone jobs? That happens a lot and would >>>>>> explain why your print job starts automatically after a reboot. You can >>>>>> try clearing the print queue by following these instructions: >>>>>> http://www.tech-recipes.com/rx/4078/windows-7-how-to-clear-the-print-queue/ >>>>>> >>>>>> Hopefully that'll fix it. >>>>>> If not, I would try totally uninstalling the printer and reinstalling it >>>>>> from scratch after a reboot. Go into Start, Control Panel, Hardware& >>>>>> Sound, Devices and Printers. Find the printer, right-click it and >>>>>> choose to remove it. Then, go back to Control Panel, Software, Programs >>>>>> and click the icon to uninstall programs. Find what ever programs came >>>>>> with the printer (they'll likely have HP in the name) and uninstall >>>>>> them. It's important to uninstall this program because it contains the >>>>>> printer drivers. >>>>>> >>>>>> Then reboot, and install the printer as you did the first time. Be sure >>>>>> to follow HP's installation instructions, which usually tell you exactly >>>>>> when to plug in the printer's USB connection. >>>>>> It's a bit of trouble, but I think that should fix it. >>>>>> >>>>>> Good luck, >>>>>> Donk >>>>>> >>>>>> >>>>>> On 11/2/2010 5:24 PM, John wrote: >>>>>>> I have had Windows 7 Home addition 64 bit now, for several months >>>>>>> and my HP 3520 printer has worked fine. The other day, the printer >>>>>>> on-off button light started flashing. A few odd things are happening. >>>>>>> >>>>>>> The only way I can turn the printer off, is to unplug its power >>>>>>> cord and plug it back in again. Then I can turn the printer off with >>>>>>> the button. >>>>>>> >>>>>>> If I select a photo to print from anywhere, the printer will not >>>>>>> kick in when I hit Print. The screen just goes back to the photo I >>>>>>> chose. Here is the weird part. If I shut down completely after hitting >>>>>>> Print and reboot from scratch, or just restart the computer, the >>>>>>> printer starts on its own and prints the photo. Not sure I like taking >>>>>>> the long way around the barn, just to print something. >>>>>>> >>>>>>> Is something unchecked, somewhere in the system ?? I don`t think >>>>>>> it is the printer, because I plugged in an Hp 3320 that I have the same >>>>>>> flashing start button. I am not much on computer terms, but if you give >>>>>>> me a land buoy or two, I can find my way around. Right now, I am as >>>>>>> lost as a ball in high weeds. >>>>>>> >>>>>>> John >>>>>>> >>>>>> [Non-text portions of this message have been removed] >>>>>> >>> >>> >>> ------------------------------------ >>> >>> If you have any questions or problems with any aspect of this site, please >>> feel free to contact me directly bi...@... Please do not post personal >>> issues directly to the group. >>> >>> To unsubscribe from this list, send an email to >>> [email protected] >>> >>> Thank you for using A-1 Computer TechYahoo! 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