John, It appears there is something wrong with Windows itself. Have you tried the printer on a different computer? If it works on another computer, then something is Windows is messed up. If the printer does not work on another computer, then maybe the printer is having a problem.
If it not the printer, then finding the problem is Windows may take some time. It also could be a conflict with some of the programs installed on your computer. Consider the first time the problem appeared and think about any programs that were installed just prior to that or any changes that were made. The other issue could be with the built-in Windows driver versus the HP software. Have you gone to HP's site and followed their diagnostic instructions?? I've found this works when "stumbling around" on my own doesn't. Dale --- In [email protected], "John" <waterlooboy...@...> wrote: > > Thanks Dale, I was able to complete the clearing process, but it did not > fix the problem. I went ahead and tried to re-install the printer from > scratch. I followed the instructions that Donk gave me and step 1 was fine. I > removed the printer. Went back to the control panel and found a list of the > software. Nothong on the list was related to HP, so I could not un-install > anything. > > Then I tried to install the printer from scratch, like I did when I got my > new computer. Hit another stone wall. Durring the process, it tells me that > my opperating system needs to be modified to continue. Does not say how, or > provide a way to do it. The system accepted my HP 3520 printer back in June, > but will not accept it now. > > Windows 7 has been a nightmare for me from dau 1. Wish I had my old XP back > again. > > John > > --- In [email protected], "Dale" <harringtondale@> wrote: > > > > Pressing "Return" usually means hit the "Enter" key on your keyboard. > > > > Dale > > --- In [email protected], "John" <waterlooboy2hp@> wrote: > > > > > > > > > > > > Well, I tried the clearing the print queue process, but ran into a > > > stone wall. Got to where it said to input Spooler stop. Think it means to > > > type it in, but not sure. It then says to press Return. Can`t find > > > anything on the screen or keyboard that says RETURN. It may be along the > > > top of the black box on the screen, but the buttons are all blurred out. > > > > > > I will look into re-installing the whole printer tomorrow. That may be > > > the only way to go, since I don`t see a return button. > > > > > > John > > > > > > ================================================================= > > > > > > --- In [email protected], Donk <d.knieriem@> wrote: > > > > > > > > I think the problem is likely with Win7 - not your printer. Maybe your > > > > print queue clogged with undone jobs? That happens a lot and would > > > > explain why your print job starts automatically after a reboot. You > > > > can > > > > try clearing the print queue by following these instructions: > > > > http://www.tech-recipes.com/rx/4078/windows-7-how-to-clear-the-print-queue/ > > > > > > > > Hopefully that'll fix it. > > > > If not, I would try totally uninstalling the printer and reinstalling > > > > it > > > > from scratch after a reboot. Go into Start, Control Panel, Hardware & > > > > Sound, Devices and Printers. Find the printer, right-click it and > > > > choose to remove it. Then, go back to Control Panel, Software, > > > > Programs > > > > and click the icon to uninstall programs. Find what ever programs came > > > > with the printer (they'll likely have HP in the name) and uninstall > > > > them. It's important to uninstall this program because it contains the > > > > printer drivers. > > > > > > > > Then reboot, and install the printer as you did the first time. Be > > > > sure > > > > to follow HP's installation instructions, which usually tell you > > > > exactly > > > > when to plug in the printer's USB connection. > > > > It's a bit of trouble, but I think that should fix it. > > > > > > > > Good luck, > > > > Donk > > > > > > > > > > > > On 11/2/2010 5:24 PM, John wrote: > > > > > I have had Windows 7 Home addition 64 bit now, for several months > > > > > and my HP 3520 printer has worked fine. The other day, the printer > > > > > on-off button light started flashing. A few odd things are happening. > > > > > > > > > > The only way I can turn the printer off, is to unplug its power > > > > > cord and plug it back in again. Then I can turn the printer off with > > > > > the button. > > > > > > > > > > If I select a photo to print from anywhere, the printer will not > > > > > kick in when I hit Print. The screen just goes back to the photo I > > > > > chose. Here is the weird part. If I shut down completely after > > > > > hitting Print and reboot from scratch, or just restart the computer, > > > > > the printer starts on its own and prints the photo. Not sure I like > > > > > taking the long way around the barn, just to print something. > > > > > > > > > > Is something unchecked, somewhere in the system ?? I don`t think > > > > > it is the printer, because I plugged in an Hp 3320 that I have the > > > > > same flashing start button. I am not much on computer terms, but if > > > > > you give me a land buoy or two, I can find my way around. Right now, > > > > > I am as lost as a ball in high weeds. > > > > > > > > > > John > > > > > > > > > > > > > > > > > [Non-text portions of this message have been removed] > > > > > > > > > > ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly [email protected] Please do not post personal issues directly to the group. 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