I just requested for assistance requirement in indigo customer care and
received a confirmation mail for special need. The special code shown in my
ticket is (XSAT)
-----Original Message-----
From: Aziz Minat
Sent: Thursday, January 09, 2020 8:03 AM
To: AccessIndia: a list for discussing accessibility and issues concerning
the disabled.
Subject: Re: [AI] Facing difficulty while getting assistance in indigo
flights.
Thank you so much sir, I hope they will come with some solution. Thanks
On Thu, 9 Jan 2020, 07:46 George Abraham, <[email protected]> wrote:
I have forwarded your mail to senior management at Indigo. Let us see what
they say.
George
-----Original Message-----
From: AccessIndia [mailto:[email protected]] On
Behalf
Of Aziz Minat
Sent: Wednesday, January 8, 2020 9:27 PM
To: AccessIndia: a list for discussing accessibility and issues concerning
the disabled.
Subject: [AI] Facing difficulty while getting assistance in indigo
flights.
Hi people, I hope this message finds you in good health. As a subject line
suggests, I have book flight from Ahmedabad to Cochin and vice a versa in
the third week of February with indigo airlines. so as I have been doing
since a year, I called them in order to let me know my need regarding
requirement of some person who can help me checking in and boarding out,
but
unlike previous experiences, this time I was told on call by an agent that
I
have to manage on my own and there can't be any assistance provided from
their end. So I am requesting for your valuable suggestions regarding what
to do in this regards?
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