Tried so, but it is a feedback form. And you also have to submit captcha.

On Thu, 9 Jan 2020, 12:26 Sunil Sangtani., <[email protected]>
wrote:

> Hi, since you have some time to travel, write your request on below link.
> Most of the time customer care persons don’t have the idea about the
> services. The same had happened with me while traveling with SpiceJet.
> I wrote them and got the complete assistant.
>
> Link below:
>
> https://www.goindigo.in/content/indigo/airlines/en/contact-us/feedback.html?linkNav=feedback_sitemap~sitemap
>
>
>
>
> On 1/9/20, Aziz Minat <[email protected]> wrote:
> > Amit sir, I have contacted indigo only. But as George sir said, I will
> wait
> > for someone from indigo to connect.
> > And to Vivek sir and John sir, experience of mine with indigo has been
> > fabulous too, I used to let them know in advance and things used to be
> > great, only this time they have replied like this.
> >
> > On Thu, 9 Jan 2020, 11:04 Amit Bhatt, <[email protected]> wrote:
> >
> >> Have you spoke to customercare agents of Goibibbo or Indigo?
> >>
> >> If you did contact Goibibbo customercare, they won't be helpful, Indigo
> >> support will help you out.
> >> But as I have said in my earlier E-Mail, this is not an issue of being
> >> panic
> >> or worried.
> >>
> >> These days I never inform Indigo or any flight for assistance over the
> >> phone, I always get an instant support just after reaching to the
> >> counter.
> >>
> >> Thanks,
> >>
> >> Amit Bhatt
> >> ----- Original Message -----
> >> From: "Aziz Minat" <[email protected]>
> >> To: "AccessIndia: a list for discussing accessibility and issues
> >> concerning
> >> the disabled." <[email protected]>
> >> Sent: Thursday, January 09, 2020 10:40 AM
> >> Subject: Re: [AI] Facing difficulty while getting assistance in indigo
> >> flights.
> >>
> >>
> >> > George sir, I booked tickets from goibibo, I haven't got the column
> for
> >> > mentioning whether I am visually challenged, as i used to do
> >> > previously,
> >> I
> >> > called the customer care and ask for my requirement, they used to do
> >> > the
> >> > necessary previously but this time they say that I have to manage on
> my
> >> > own.
> >> > Amit sir, the thing is that I have called the customer care, I have
> >> > been
> >> > calling them whenever I book tickets regarding my need of assistant
> >> > being
> >> > visually challenged, only this time they have messed up, they used to
> >> > provide the assurance previously.
> >> > Bhavani sir, previously also I didn't use to get any mail but I got
> >> > assistance, but this time they have said that I have to manage on my
> >> > own.
> >> >
> >> > On Thu, 9 Jan 2020, 10:31 George Abraham, <[email protected]> wrote:
> >> >
> >> >> Dear Aziz,
> >> >>
> >> >> When you booked your ticket did you specify that you are VI and need
> >> >> special
> >> >> assistance? Once the system has the information, you will get
> >> >> assistance
> >> >> right from checking in till you land and get into your auto or taxi.
> >> >>
> >> >> I have spoken to my connect at Indigo. They have requested for your
> >> phone
> >> >> contact. Someone will call you and resolve the issue. You can share
> >> >> your
> >> >> phone number offline with me on [email protected]
> >> >>
> >> >> I have been travelling with Indigo for several years now and I find
> >> their
> >> >> support very good.
> >> >>
> >> >> Thanks,
> >> >>
> >> >> George
> >> >>
> >> >> -----Original Message-----
> >> >> From: AccessIndia [mailto:[email protected]] On
> >> >> Behalf
> >> >> Of Aziz Minat
> >> >> Sent: Thursday, January 9, 2020 8:04 AM
> >> >> To: AccessIndia: a list for discussing accessibility and issues
> >> >> concerning
> >> >> the disabled.
> >> >> Subject: Re: [AI] Facing difficulty while getting assistance in
> indigo
> >> >> flights.
> >> >>
> >> >> Thank you so much sir, I hope they will come with some solution.
> >> >> Thanks
> >> >>
> >> >> On Thu, 9 Jan 2020, 07:46 George Abraham, <[email protected]> wrote:
> >> >>
> >> >> > I have forwarded your mail to senior management at Indigo. Let us
> >> >> > see
> >> >> > what they say.
> >> >> >
> >> >> > George
> >> >> >
> >> >> > -----Original Message-----
> >> >> > From: AccessIndia [mailto:[email protected]]
> On
> >> >> > Behalf Of Aziz Minat
> >> >> > Sent: Wednesday, January 8, 2020 9:27 PM
> >> >> > To: AccessIndia: a list for discussing accessibility and issues
> >> >> > concerning the disabled.
> >> >> > Subject: [AI] Facing difficulty while getting assistance in indigo
> >> >> flights.
> >> >> >
> >> >> > Hi people, I hope this message finds you in good health. As a
> >> >> > subject
> >> >> > line suggests, I have book flight from Ahmedabad to Cochin and vice
> >> >> > a
> >> >> > versa in the third week of February with indigo airlines. so as I
> >> >> > have
> >> >> > been doing since a year, I called them in order to let me know my
> >> >> > need
> >> >> > regarding requirement of some person who can help me checking in
> and
> >> >> > boarding out, but unlike previous experiences, this time I was told
> >> >> > on
> >> >> > call by an agent that I have to manage on my own and there can't be
> >> >> > any assistance provided from their end. So I am requesting for your
> >> >> > valuable suggestions regarding what to do in this regards?
> >> >> >
> >> >> >
> >> >> >
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> >> >> >
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> >> >> > 1. Contents of the mails, factual, or otherwise, reflect the
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>
> --
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