Amit sir, I have contacted indigo only. But as George sir said, I will wait for someone from indigo to connect. And to Vivek sir and John sir, experience of mine with indigo has been fabulous too, I used to let them know in advance and things used to be great, only this time they have replied like this.
On Thu, 9 Jan 2020, 11:04 Amit Bhatt, <[email protected]> wrote: > Have you spoke to customercare agents of Goibibbo or Indigo? > > If you did contact Goibibbo customercare, they won't be helpful, Indigo > support will help you out. > But as I have said in my earlier E-Mail, this is not an issue of being > panic > or worried. > > These days I never inform Indigo or any flight for assistance over the > phone, I always get an instant support just after reaching to the counter. > > Thanks, > > Amit Bhatt > ----- Original Message ----- > From: "Aziz Minat" <[email protected]> > To: "AccessIndia: a list for discussing accessibility and issues > concerning > the disabled." <[email protected]> > Sent: Thursday, January 09, 2020 10:40 AM > Subject: Re: [AI] Facing difficulty while getting assistance in indigo > flights. > > > > George sir, I booked tickets from goibibo, I haven't got the column for > > mentioning whether I am visually challenged, as i used to do previously, > I > > called the customer care and ask for my requirement, they used to do the > > necessary previously but this time they say that I have to manage on my > > own. > > Amit sir, the thing is that I have called the customer care, I have been > > calling them whenever I book tickets regarding my need of assistant being > > visually challenged, only this time they have messed up, they used to > > provide the assurance previously. > > Bhavani sir, previously also I didn't use to get any mail but I got > > assistance, but this time they have said that I have to manage on my own. > > > > On Thu, 9 Jan 2020, 10:31 George Abraham, <[email protected]> wrote: > > > >> Dear Aziz, > >> > >> When you booked your ticket did you specify that you are VI and need > >> special > >> assistance? Once the system has the information, you will get assistance > >> right from checking in till you land and get into your auto or taxi. > >> > >> I have spoken to my connect at Indigo. They have requested for your > phone > >> contact. Someone will call you and resolve the issue. You can share your > >> phone number offline with me on [email protected] > >> > >> I have been travelling with Indigo for several years now and I find > their > >> support very good. > >> > >> Thanks, > >> > >> George > >> > >> -----Original Message----- > >> From: AccessIndia [mailto:[email protected]] On > >> Behalf > >> Of Aziz Minat > >> Sent: Thursday, January 9, 2020 8:04 AM > >> To: AccessIndia: a list for discussing accessibility and issues > >> concerning > >> the disabled. > >> Subject: Re: [AI] Facing difficulty while getting assistance in indigo > >> flights. > >> > >> Thank you so much sir, I hope they will come with some solution. Thanks > >> > >> On Thu, 9 Jan 2020, 07:46 George Abraham, <[email protected]> wrote: > >> > >> > I have forwarded your mail to senior management at Indigo. Let us see > >> > what they say. > >> > > >> > George > >> > > >> > -----Original Message----- > >> > From: AccessIndia [mailto:[email protected]] On > >> > Behalf Of Aziz Minat > >> > Sent: Wednesday, January 8, 2020 9:27 PM > >> > To: AccessIndia: a list for discussing accessibility and issues > >> > concerning the disabled. > >> > Subject: [AI] Facing difficulty while getting assistance in indigo > >> flights. > >> > > >> > Hi people, I hope this message finds you in good health. As a subject > >> > line suggests, I have book flight from Ahmedabad to Cochin and vice a > >> > versa in the third week of February with indigo airlines. so as I have > >> > been doing since a year, I called them in order to let me know my need > >> > regarding requirement of some person who can help me checking in and > >> > boarding out, but unlike previous experiences, this time I was told on > >> > call by an agent that I have to manage on my own and there can't be > >> > any assistance provided from their end. So I am requesting for your > >> > valuable suggestions regarding what to do in this regards? > >> > > >> > > >> > > >> > Search for old postings at: > >> > http://www.mail-archive.com/[email protected]/ > >> > > >> > To unsubscribe send a message to > >> > [email protected] > >> > with the subject unsubscribe. > >> > > >> > To change your subscription to digest mode or make any other changes, > >> > please visit the list home page at > >> > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org > >> > .in > >> > > >> > > >> > Disclaimer: > >> > 1. Contents of the mails, factual, or otherwise, reflect the thinking > >> > of the person sending the mail and AI in no way relates itself to its > >> > veracity; > >> > > >> > 2. AI cannot be held liable for any commission/omission based on the > >> > mails sent through this mailing list.. > >> > > >> > > >> > > >> > > >> > > >> > Search for old postings at: > >> > http://www.mail-archive.com/[email protected]/ > >> > > >> > To unsubscribe send a message to > >> > [email protected] > >> > with the subject unsubscribe. > >> > > >> > To change your subscription to digest mode or make any other changes, > >> > please visit the list home page at > >> > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org > >> > .in > >> > > >> > > >> > Disclaimer: > >> > 1. Contents of the mails, factual, or otherwise, reflect the thinking > >> > of the person sending the mail and AI in no way relates itself to its > >> > veracity; > >> > > >> > 2. AI cannot be held liable for any commission/omission based on the > >> > mails sent through this mailing list.. > >> > > >> > > >> > >> > >> > >> Search for old postings at: > >> http://www.mail-archive.com/[email protected]/ > >> > >> To unsubscribe send a message to > >> [email protected] > >> with the subject unsubscribe. > >> > >> To change your subscription to digest mode or make any other changes, > >> please > >> visit the list home page at > >> > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > >> > >> > >> Disclaimer: > >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of > >> the > >> person sending the mail and AI in no way relates itself to its veracity; > >> > >> 2. AI cannot be held liable for any commission/omission based on the > >> mails > >> sent through this mailing list.. > >> > >> > >> > >> > >> > >> Search for old postings at: > >> http://www.mail-archive.com/[email protected]/ > >> > >> To unsubscribe send a message to > >> [email protected] > >> with the subject unsubscribe. > >> > >> To change your subscription to digest mode or make any other changes, > >> please visit the list home page at > >> > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > >> > >> > >> Disclaimer: > >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of > >> the person sending the mail and AI in no way relates itself to its > >> veracity; > >> > >> 2. AI cannot be held liable for any commission/omission based on the > >> mails > >> sent through this mailing list.. > >> > >> > > > > > > > > Search for old postings at: > > http://www.mail-archive.com/[email protected]/ > > > > To unsubscribe send a message to > > [email protected] > > with the subject unsubscribe. > > > > To change your subscription to digest mode or make any other changes, > > please visit the list home page at > > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > > > > Disclaimer: > > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > > the person sending the mail and AI in no way relates itself to its > > veracity; > > > > 2. AI cannot be held liable for any commission/omission based on the > mails > > sent through this mailing list.. > > > > > > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > > To unsubscribe send a message to > [email protected] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
