I can't say more but I can forward my mail to the list which states clearly
my status as (XSAT) passenger.
-----Original Message-----
From: Aziz Minat
Sent: Thursday, January 09, 2020 10:40 AM
To: AccessIndia: a list for discussing accessibility and issues concerning
the disabled.
Subject: Re: [AI] Facing difficulty while getting assistance in indigo
flights.
George sir, I booked tickets from goibibo, I haven't got the column for
mentioning whether I am visually challenged, as i used to do previously, I
called the customer care and ask for my requirement, they used to do the
necessary previously but this time they say that I have to manage on my own.
Amit sir, the thing is that I have called the customer care, I have been
calling them whenever I book tickets regarding my need of assistant being
visually challenged, only this time they have messed up, they used to
provide the assurance previously.
Bhavani sir, previously also I didn't use to get any mail but I got
assistance, but this time they have said that I have to manage on my own.
On Thu, 9 Jan 2020, 10:31 George Abraham, <[email protected]> wrote:
Dear Aziz,
When you booked your ticket did you specify that you are VI and need
special
assistance? Once the system has the information, you will get assistance
right from checking in till you land and get into your auto or taxi.
I have spoken to my connect at Indigo. They have requested for your phone
contact. Someone will call you and resolve the issue. You can share your
phone number offline with me on [email protected]
I have been travelling with Indigo for several years now and I find their
support very good.
Thanks,
George
-----Original Message-----
From: AccessIndia [mailto:[email protected]] On
Behalf
Of Aziz Minat
Sent: Thursday, January 9, 2020 8:04 AM
To: AccessIndia: a list for discussing accessibility and issues concerning
the disabled.
Subject: Re: [AI] Facing difficulty while getting assistance in indigo
flights.
Thank you so much sir, I hope they will come with some solution. Thanks
On Thu, 9 Jan 2020, 07:46 George Abraham, <[email protected]> wrote:
> I have forwarded your mail to senior management at Indigo. Let us see
> what they say.
>
> George
>
> -----Original Message-----
> From: AccessIndia [mailto:[email protected]] On
> Behalf Of Aziz Minat
> Sent: Wednesday, January 8, 2020 9:27 PM
> To: AccessIndia: a list for discussing accessibility and issues
> concerning the disabled.
> Subject: [AI] Facing difficulty while getting assistance in indigo
flights.
>
> Hi people, I hope this message finds you in good health. As a subject
> line suggests, I have book flight from Ahmedabad to Cochin and vice a
> versa in the third week of February with indigo airlines. so as I have
> been doing since a year, I called them in order to let me know my need
> regarding requirement of some person who can help me checking in and
> boarding out, but unlike previous experiences, this time I was told on
> call by an agent that I have to manage on my own and there can't be
> any assistance provided from their end. So I am requesting for your
> valuable suggestions regarding what to do in this regards?
>
>
>
> Search for old postings at:
> http://www.mail-archive.com/[email protected]/
>
> To unsubscribe send a message to
> [email protected]
> with the subject unsubscribe.
>
> To change your subscription to digest mode or make any other changes,
> please visit the list home page at
> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org
> .in
>
>
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking
> of the person sending the mail and AI in no way relates itself to its
> veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the
> mails sent through this mailing list..
>
>
>
>
>
> Search for old postings at:
> http://www.mail-archive.com/[email protected]/
>
> To unsubscribe send a message to
> [email protected]
> with the subject unsubscribe.
>
> To change your subscription to digest mode or make any other changes,
> please visit the list home page at
> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org
> .in
>
>
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking
> of the person sending the mail and AI in no way relates itself to its
> veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the
> mails sent through this mailing list..
>
>
Search for old postings at:
http://www.mail-archive.com/[email protected]/
To unsubscribe send a message to
[email protected]
with the subject unsubscribe.
To change your subscription to digest mode or make any other changes,
please
visit the list home page at
http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of
the
person sending the mail and AI in no way relates itself to its veracity;
2. AI cannot be held liable for any commission/omission based on the mails
sent through this mailing list..
Search for old postings at:
http://www.mail-archive.com/[email protected]/
To unsubscribe send a message to
[email protected]
with the subject unsubscribe.
To change your subscription to digest mode or make any other changes,
please visit the list home page at
http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of
the person sending the mail and AI in no way relates itself to its
veracity;
2. AI cannot be held liable for any commission/omission based on the mails
sent through this mailing list..
Search for old postings at:
http://www.mail-archive.com/[email protected]/
To unsubscribe send a message to
[email protected]
with the subject unsubscribe.
To change your subscription to digest mode or make any other changes, please
visit the list home page at
http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the
person sending the mail and AI in no way relates itself to its veracity;
2. AI cannot be held liable for any commission/omission based on the mails
sent through this mailing list..
Search for old postings at:
http://www.mail-archive.com/[email protected]/
To unsubscribe send a message to
[email protected]
with the subject unsubscribe.
To change your subscription to digest mode or make any other changes, please
visit the list home page at
http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the
person sending the mail and AI in no way relates itself to its veracity;
2. AI cannot be held liable for any commission/omission based on the mails sent
through this mailing list..
