my views were, either you submit your requisition online or offline to
the bank and let them deny. you are right and the master circular is
also bit confusing. Still A person is treated illiterate where he put
thumb impression. another side, some of our friends in this group also
enjoying all banking facilities by putting thumb impression, except
chequebook.
I think that it is an atitudenal approach of branch staff. you should
contact to their higher authorities in circle office or zonal office,
hope your matter will be resolved, lodge a complaint on the bank's
customer care portal.
On 12/9/2023 2:22 PM, Vaibhav Bhandari wrote:
Hi,
First of all; thanks a lot everyone for the help as well as all the
information you guys provided. I shall reply to everyone here
collectively.
Udit, I actually chose SBI bank because I did not really see any
discounts on online shopping sites like amazon or flipcart for it
whereas SBI does get those offers sometimes. Should I go for Union
instead? I looked into private banks as well but the fixed deposits
required there were pritty high. Is it better to have an account in a
government bank for instance union rather than private ones like HDFC
if we are not employed and are a student?
Harshit, I shall try to get the branch name and code along with the
name of the bank employee, because I do not currently remember it.
Bhawani, I did not understand what you were trying to say in your
second message. Do you mean to say that I should apply online for an
account in the bank and then see whether they reject it or not? Will
creating an account online work if we do not want to do so offline?
After looking at the Master Circular updated as on 01st October 2018,
I found the following statements in section 2(1)(A):
iv) If a Blind / visually challenged person is illiterate, or literate
but unable to sign uniformly, his thumb impression should be obtained
as a rule on the account opening form, pay-in slips and the withdrawal
order forms and all the other precautions prescribed for the opening
and conduct of accounts of illiterate depositors will be followed.
v) However, if a Blind / visually challenged person is literate and he
is in a position to sign uniformly, he may put his signature on the
account opening form, pay-in slips and the withdrawal order forms.
On 12/9/23, Yamuna Jivana Dasa (Yoganathan Khandoo) <[email protected]> wrote:
Yes that's excellent advice I did not realize is possible here - apply
electronically and have them reject it that way on record. Brilliant. Still,
thereafter you need to have somewhere to take that evidence to who can hold
them accountable anyway, and without you giving an arm and a leg to
accomplish.
I've learnt the hard way that while I might get excited about collecting
evidence, often the channels we have don't really care about justice. That
happened when I lost my job at First National Bank in South Africa. They
first appeared to innocently rename my role as back-office assistant by
first narrowing it down to switchboard operator, then revoking that as a
bank function which gives way to IVR systems.
I recorded my exit interview which proved they were only box-ticking past
accessibility requirements. Still, I could not fight because they had money
and power and I had none.
-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of BHAWANI SHANKAR VERMA
Sent: Saturday, December 9, 2023 10:33 AM
To: [email protected]
Subject: Re: [AI] Singnature required for banking facilities?
Apply for banking facility you want on their prescribed format, and let them
deny. you can ask them to reject your application on writing.
On 12/9/2023 9:43 AM, Yamuna Jivana Dasa (Yoganathan Khandoo) wrote:
You know these front-office staff will never comply and give a written
letter stating such. They are not under obligation to provide such a
letter and so they won't in the name of having the next client to see.
It's not a useful dynamic. Better to get the name of the person and
officials here might be able to take it on. Good luck.
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of BHAWANI SHANKAR
VERMA
Sent: Saturday, December 9, 2023 7:16 AM
To: [email protected]
Subject: Re: [AI] Singnature required for banking facilities?
demand a written reply for denial of banking services on the basis of
thumb impression.
On 12/8/2023 11:49 PM, Vaibhav Bhandari wrote:
Good Evening Everyone,
Just a few months ago, I had gone to an SBI branch to try to open my
account and they told me that thumb print would not be accepted for
opening the bank account and availing facilities like debit card,
internet banking, checkbook, etc., I would need to know how to sign or
else it would be clasified under some illiteracy clause. It's
necessary to understand here that I haven't any experience in signing
and hadn't required doing so until now. The helper that was explaining
me all this also said that they haven't even allowed their visually
impared employees to use internet banking because they couldn't sign.
So after returning, I tried doing some research, where in I found that
there is a consensus among the various sites that such facilities
cannot be denied to people with visual imparement just because they
cannot sign but I cannot find this written somewhere in the banking
rules. So, if someone could clarify this for me, it'd be really
helpful.
--
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the
person sending the mail and AI in no way relates itself to its veracity;
2. AI cannot be held liable for any commission/omission based on the mails
sent through this mailing list..
Search for old postings at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the Google Groups
"AccessIndia" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to [email protected].
To view this discussion on the web visit
https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/ada6ba4d-9263-411c-8648-bf7965c6545a%40gmail.com.
--
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the
person sending the mail and AI in no way relates itself to its veracity;
2. AI cannot be held liable for any commission/omission based on the mails
sent through this mailing list..
Search for old postings at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the Google Groups
"AccessIndia" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to [email protected].
To view this discussion on the web visit
https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/004a01da2a65%24667491f0%24335db5d0%24%40gmail.com.
--
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the
person sending the mail and AI in no way relates itself to its veracity;
2. AI cannot be held liable for any commission/omission based on the mails sent
through this mailing list..
Search for old postings at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the Google Groups "AccessIndia" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to [email protected].
To view this discussion on the web visit
https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/4b516762-9fe1-42c8-a5af-7c9d9b65ae58%40gmail.com.
