Hi all, I want to know whether legislation has defined "literate" or "illiterate" anywhere?
regards tanmay srivastava On Sat, 9 Dec, 2023, 6:13 pm BHAWANI SHANKAR VERMA, <[email protected]> wrote: > my views were, either you submit your requisition online or offline to > the bank and let them deny. you are right and the master circular is > also bit confusing. Still A person is treated illiterate where he put > thumb impression. another side, some of our friends in this group also > enjoying all banking facilities by putting thumb impression, except > chequebook. > > I think that it is an atitudenal approach of branch staff. you should > contact to their higher authorities in circle office or zonal office, > hope your matter will be resolved, lodge a complaint on the bank's > customer care portal. > > > On 12/9/2023 2:22 PM, Vaibhav Bhandari wrote: > > Hi, > > First of all; thanks a lot everyone for the help as well as all the > > information you guys provided. I shall reply to everyone here > > collectively. > > Udit, I actually chose SBI bank because I did not really see any > > discounts on online shopping sites like amazon or flipcart for it > > whereas SBI does get those offers sometimes. Should I go for Union > > instead? I looked into private banks as well but the fixed deposits > > required there were pritty high. Is it better to have an account in a > > government bank for instance union rather than private ones like HDFC > > if we are not employed and are a student? > > Harshit, I shall try to get the branch name and code along with the > > name of the bank employee, because I do not currently remember it. > > Bhawani, I did not understand what you were trying to say in your > > second message. Do you mean to say that I should apply online for an > > account in the bank and then see whether they reject it or not? Will > > creating an account online work if we do not want to do so offline? > > After looking at the Master Circular updated as on 01st October 2018, > > I found the following statements in section 2(1)(A): > > iv) If a Blind / visually challenged person is illiterate, or literate > > but unable to sign uniformly, his thumb impression should be obtained > > as a rule on the account opening form, pay-in slips and the withdrawal > > order forms and all the other precautions prescribed for the opening > > and conduct of accounts of illiterate depositors will be followed. > > v) However, if a Blind / visually challenged person is literate and he > > is in a position to sign uniformly, he may put his signature on the > > account opening form, pay-in slips and the withdrawal order forms. > > > > On 12/9/23, Yamuna Jivana Dasa (Yoganathan Khandoo) <[email protected]> > wrote: > >> Yes that's excellent advice I did not realize is possible here - apply > >> electronically and have them reject it that way on record. Brilliant. > Still, > >> thereafter you need to have somewhere to take that evidence to who can > hold > >> them accountable anyway, and without you giving an arm and a leg to > >> accomplish. > >> > >> I've learnt the hard way that while I might get excited about collecting > >> evidence, often the channels we have don't really care about justice. > That > >> happened when I lost my job at First National Bank in South Africa. They > >> first appeared to innocently rename my role as back-office assistant by > >> first narrowing it down to switchboard operator, then revoking that as a > >> bank function which gives way to IVR systems. > >> I recorded my exit interview which proved they were only box-ticking > past > >> accessibility requirements. Still, I could not fight because they had > money > >> and power and I had none. > >> > >> -----Original Message----- > >> From: [email protected] [mailto: > [email protected]] > >> On Behalf Of BHAWANI SHANKAR VERMA > >> Sent: Saturday, December 9, 2023 10:33 AM > >> To: [email protected] > >> Subject: Re: [AI] Singnature required for banking facilities? > >> > >> Apply for banking facility you want on their prescribed format, and let > them > >> deny. you can ask them to reject your application on writing. > >> > >> > >> On 12/9/2023 9:43 AM, Yamuna Jivana Dasa (Yoganathan Khandoo) wrote: > >>> You know these front-office staff will never comply and give a written > >>> letter stating such. They are not under obligation to provide such a > >>> letter and so they won't in the name of having the next client to see. > >>> It's not a useful dynamic. Better to get the name of the person and > >>> officials here might be able to take it on. Good luck. > >>> > >>> > >>> -----Original Message----- > >>> From: [email protected] > >>> [mailto:[email protected]] On Behalf Of BHAWANI SHANKAR > >>> VERMA > >>> Sent: Saturday, December 9, 2023 7:16 AM > >>> To: [email protected] > >>> Subject: Re: [AI] Singnature required for banking facilities? > >>> > >>> demand a written reply for denial of banking services on the basis of > >>> thumb impression. > >>> > >>> > >>> On 12/8/2023 11:49 PM, Vaibhav Bhandari wrote: > >>>> Good Evening Everyone, > >>>> Just a few months ago, I had gone to an SBI branch to try to open my > >>>> account and they told me that thumb print would not be accepted for > >>>> opening the bank account and availing facilities like debit card, > >>>> internet banking, checkbook, etc., I would need to know how to sign or > >>>> else it would be clasified under some illiteracy clause. It's > >>>> necessary to understand here that I haven't any experience in signing > >>>> and hadn't required doing so until now. The helper that was explaining > >>>> me all this also said that they haven't even allowed their visually > >>>> impared employees to use internet banking because they couldn't sign. > >>>> So after returning, I tried doing some research, where in I found that > >>>> there is a consensus among the various sites that such facilities > >>>> cannot be denied to people with visual imparement just because they > >>>> cannot sign but I cannot find this written somewhere in the banking > >>>> rules. So, if someone could clarify this for me, it'd be really > >>>> helpful. > >>>> > >> -- > >> Disclaimer: > >> 1. Contents of the mails, factual, or otherwise, reflect the thinking > of the > >> person sending the mail and AI in no way relates itself to its veracity; > >> > >> 2. AI cannot be held liable for any commission/omission based on the > mails > >> sent through this mailing list.. > >> > >> > >> Search for old postings at: > >> http://www.mail-archive.com/[email protected]/ > >> --- > >> You received this message because you are subscribed to the Google > Groups > >> "AccessIndia" group. > >> To unsubscribe from this group and stop receiving emails from it, send > an > >> email to [email protected]. > >> To view this discussion on the web visit > >> > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/ada6ba4d-9263-411c-8648-bf7965c6545a%40gmail.com > . > >> > >> -- > >> Disclaimer: > >> 1. Contents of the mails, factual, or otherwise, reflect the thinking > of the > >> person sending the mail and AI in no way relates itself to its veracity; > >> > >> 2. AI cannot be held liable for any commission/omission based on the > mails > >> sent through this mailing list.. > >> > >> > >> Search for old postings at: > >> http://www.mail-archive.com/[email protected]/ > >> --- > >> You received this message because you are subscribed to the Google > Groups > >> "AccessIndia" group. > >> To unsubscribe from this group and stop receiving emails from it, send > an > >> email to [email protected]. > >> To view this discussion on the web visit > >> > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/004a01da2a65%24667491f0%24335db5d0%24%40gmail.com > . > >> > > > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/4b516762-9fe1-42c8-a5af-7c9d9b65ae58%40gmail.com > . > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAEvMuD6oPy479A%3DDHVkVfWEkzkOELPXZHTu9SoTyxfuHqfMhOw%40mail.gmail.com.
