As per them they have sent your complaint to the concern department and answered you in passive continuous tense.
On Sun, Dec 10, 2023, 11:28 Muhammad Mishbahul <[email protected]> wrote: > According to my understanding Rules considers literate to those who can > sign uniformly. individuals who gives their thumb impression specified to > be categorised as illiterate. there is lack of any specific direction > Haider to about visually impaired person who is highly literate, but put > his or her thumb impression > > Sent from my iPhone > > On Dec 9, 2023, at 18:32, Tanmay Srivastava <[email protected]> > wrote: > > > Hi all, > > I want to know whether legislation has defined "literate" or "illiterate" > anywhere? > > regards > > tanmay srivastava > > On Sat, 9 Dec, 2023, 6:13 pm BHAWANI SHANKAR VERMA, <[email protected]> > wrote: > >> my views were, either you submit your requisition online or offline to >> the bank and let them deny. you are right and the master circular is >> also bit confusing. Still A person is treated illiterate where he put >> thumb impression. another side, some of our friends in this group also >> enjoying all banking facilities by putting thumb impression, except >> chequebook. >> >> I think that it is an atitudenal approach of branch staff. you should >> contact to their higher authorities in circle office or zonal office, >> hope your matter will be resolved, lodge a complaint on the bank's >> customer care portal. >> >> >> On 12/9/2023 2:22 PM, Vaibhav Bhandari wrote: >> > Hi, >> > First of all; thanks a lot everyone for the help as well as all the >> > information you guys provided. I shall reply to everyone here >> > collectively. >> > Udit, I actually chose SBI bank because I did not really see any >> > discounts on online shopping sites like amazon or flipcart for it >> > whereas SBI does get those offers sometimes. Should I go for Union >> > instead? I looked into private banks as well but the fixed deposits >> > required there were pritty high. Is it better to have an account in a >> > government bank for instance union rather than private ones like HDFC >> > if we are not employed and are a student? >> > Harshit, I shall try to get the branch name and code along with the >> > name of the bank employee, because I do not currently remember it. >> > Bhawani, I did not understand what you were trying to say in your >> > second message. Do you mean to say that I should apply online for an >> > account in the bank and then see whether they reject it or not? Will >> > creating an account online work if we do not want to do so offline? >> > After looking at the Master Circular updated as on 01st October 2018, >> > I found the following statements in section 2(1)(A): >> > iv) If a Blind / visually challenged person is illiterate, or literate >> > but unable to sign uniformly, his thumb impression should be obtained >> > as a rule on the account opening form, pay-in slips and the withdrawal >> > order forms and all the other precautions prescribed for the opening >> > and conduct of accounts of illiterate depositors will be followed. >> > v) However, if a Blind / visually challenged person is literate and he >> > is in a position to sign uniformly, he may put his signature on the >> > account opening form, pay-in slips and the withdrawal order forms. >> > >> > On 12/9/23, Yamuna Jivana Dasa (Yoganathan Khandoo) <[email protected]> >> wrote: >> >> Yes that's excellent advice I did not realize is possible here - apply >> >> electronically and have them reject it that way on record. Brilliant. >> Still, >> >> thereafter you need to have somewhere to take that evidence to who can >> hold >> >> them accountable anyway, and without you giving an arm and a leg to >> >> accomplish. >> >> >> >> I've learnt the hard way that while I might get excited about >> collecting >> >> evidence, often the channels we have don't really care about justice. >> That >> >> happened when I lost my job at First National Bank in South Africa. >> They >> >> first appeared to innocently rename my role as back-office assistant by >> >> first narrowing it down to switchboard operator, then revoking that as >> a >> >> bank function which gives way to IVR systems. >> >> I recorded my exit interview which proved they were only box-ticking >> past >> >> accessibility requirements. Still, I could not fight because they had >> money >> >> and power and I had none. >> >> >> >> -----Original Message----- >> >> From: [email protected] [mailto: >> [email protected]] >> >> On Behalf Of BHAWANI SHANKAR VERMA >> >> Sent: Saturday, December 9, 2023 10:33 AM >> >> To: [email protected] >> >> Subject: Re: [AI] Singnature required for banking facilities? >> >> >> >> Apply for banking facility you want on their prescribed format, and >> let them >> >> deny. you can ask them to reject your application on writing. >> >> >> >> >> >> On 12/9/2023 9:43 AM, Yamuna Jivana Dasa (Yoganathan Khandoo) wrote: >> >>> You know these front-office staff will never comply and give a written >> >>> letter stating such. They are not under obligation to provide such a >> >>> letter and so they won't in the name of having the next client to see. >> >>> It's not a useful dynamic. Better to get the name of the person and >> >>> officials here might be able to take it on. Good luck. >> >>> >> >>> >> >>> -----Original Message----- >> >>> From: [email protected] >> >>> [mailto:[email protected]] On Behalf Of BHAWANI SHANKAR >> >>> VERMA >> >>> Sent: Saturday, December 9, 2023 7:16 AM >> >>> To: [email protected] >> >>> Subject: Re: [AI] Singnature required for banking facilities? >> >>> >> >>> demand a written reply for denial of banking services on the basis of >> >>> thumb impression. >> >>> >> >>> >> >>> On 12/8/2023 11:49 PM, Vaibhav Bhandari wrote: >> >>>> Good Evening Everyone, >> >>>> Just a few months ago, I had gone to an SBI branch to try to open my >> >>>> account and they told me that thumb print would not be accepted for >> >>>> opening the bank account and availing facilities like debit card, >> >>>> internet banking, checkbook, etc., I would need to know how to sign >> or >> >>>> else it would be clasified under some illiteracy clause. It's >> >>>> necessary to understand here that I haven't any experience in signing >> >>>> and hadn't required doing so until now. The helper that was >> explaining >> >>>> me all this also said that they haven't even allowed their visually >> >>>> impared employees to use internet banking because they couldn't sign. >> >>>> So after returning, I tried doing some research, where in I found >> that >> >>>> there is a consensus among the various sites that such facilities >> >>>> cannot be denied to people with visual imparement just because they >> >>>> cannot sign but I cannot find this written somewhere in the banking >> >>>> rules. So, if someone could clarify this for me, it'd be really >> >>>> helpful. >> >>>> >> >> -- >> >> Disclaimer: >> >> 1. Contents of the mails, factual, or otherwise, reflect the thinking >> of the >> >> person sending the mail and AI in no way relates itself to its >> veracity; >> >> >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails >> >> sent through this mailing list.. >> >> >> >> >> >> Search for old postings at: >> >> http://www.mail-archive.com/[email protected]/ >> >> --- >> >> You received this message because you are subscribed to the Google >> Groups >> >> "AccessIndia" group. >> >> To unsubscribe from this group and stop receiving emails from it, send >> an >> >> email to [email protected]. >> >> To view this discussion on the web visit >> >> >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/ada6ba4d-9263-411c-8648-bf7965c6545a%40gmail.com >> . >> >> >> >> -- >> >> Disclaimer: >> >> 1. Contents of the mails, factual, or otherwise, reflect the thinking >> of the >> >> person sending the mail and AI in no way relates itself to its >> veracity; >> >> >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails >> >> sent through this mailing list.. >> >> >> >> >> >> Search for old postings at: >> >> http://www.mail-archive.com/[email protected]/ >> >> --- >> >> You received this message because you are subscribed to the Google >> Groups >> >> "AccessIndia" group. >> >> To unsubscribe from this group and stop receiving emails from it, send >> an >> >> email to [email protected]. >> >> To view this discussion on the web visit >> >> >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/004a01da2a65%24667491f0%24335db5d0%24%40gmail.com >> . >> >> >> > >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion on the web visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/4b516762-9fe1-42c8-a5af-7c9d9b65ae58%40gmail.com >> . >> > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAEvMuD6oPy479A%3DDHVkVfWEkzkOELPXZHTu9SoTyxfuHqfMhOw%40mail.gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAEvMuD6oPy479A%3DDHVkVfWEkzkOELPXZHTu9SoTyxfuHqfMhOw%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/2BE64CCA-317D-419A-B949-371B2B81A67D%40gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/2BE64CCA-317D-419A-B949-371B2B81A67D%40gmail.com?utm_medium=email&utm_source=footer> > . > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. 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