Maybe you have to carry a smart TV in the back of the truck to test for
functionality?
Of course, if the problem is "the internet", that can only be the ISP.
Right?
bp
<part15sbs{at}gmail{dot}com>
On 3/2/2015 11:53 AM, Ken Hohhof wrote:
Do these things have problems with the apps for Netflix, Pandora, etc.
that are causing the rest of you support calls? Or just me?
Calls like Netflix app stopped working 3 weeks ago, or I can watch
Netflix but Pandora complains about network problems. My impression
is buggy apps or updates that break stuff. But of course everyone
tells the customer it's their Internet.
I have seen Samsung TVs not play nice with some WiFi routers, but that
should affect everything, not just one app.
I hate to tell customers to call Samsung or Netflix/Pandora/etc.
because I know they will just point the finger back at the ISP.
