Which model Josh? We have had some Roku models try and become WiFi "repeaters" on the same 2.4 Ghz channel as the device connects to the router on.
Paul -----Original Message----- From: Af [mailto:[email protected]] On Behalf Of Josh Reynolds Sent: Monday, March 02, 2015 2:58 PM To: [email protected] Subject: Re: [AFMUG] Samsung smart TVs This is one reason we give all new customers (and contract renewals) a free roku (basic model, 720p). It is one of the best streaming devices on the market. This gives our customers a superior impression of us as an ISP. We get a lot of happy comments about our service after they switch from another provider and install the roku. -- Josh Reynolds CIO, SPITwSPOTS www.spitwspots.com On 03/02/2015 10:53 AM, Ken Hohhof wrote: > Do these things have problems with the apps for Netflix, Pandora, etc. > that are causing the rest of you support calls? Or just me? > > Calls like Netflix app stopped working 3 weeks ago, or I can watch > Netflix but Pandora complains about network problems. My impression > is buggy apps or updates that break stuff. But of course everyone > tells the customer it's their Internet. > > I have seen Samsung TVs not play nice with some WiFi routers, but that > should affect everything, not just one app. > > I hate to tell customers to call Samsung or Netflix/Pandora/etc. > because I know they will just point the finger back at the ISP. >
