Yeah our seniors love it. On Tuesday, March 3, 2015, Josh Luthman <[email protected]> wrote:
> Really? I thought Roku was the worst interface. My parents inability to > use it concurred with that. > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Tue, Mar 3, 2015 at 10:27 AM, Jeremy <[email protected] > <javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote: > >> I haven't seen this, and have never had an issue with our Samsung >> SmartTV. However, we mostly use the Roku, as the interface is much better. >> >> On Mon, Mar 2, 2015 at 11:20 PM, Caleb Knauer <[email protected] >> <javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote: >> >>> I've seen literally hundreds of Roku's in use in my adventures lately >>> and they work well. Plus the remote is easy to use which is a huge plus for >>> our user base. >>> >>> >>> On Monday, March 2, 2015, Ken Hohhof <[email protected] >>> <javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote: >>> >>>> Interesting approach. I have been wondering if the Rokus are more >>>> reliable than the hodgepodge of devices that customers buy for another >>>> reason and then use to stream video. Sounds like you give them a big >>>> thumbs up. >>>> >>>> It's another device that customers can't pronounce though. I've had >>>> customers tell me they have a Rock-You or a Ruko. >>>> >>>> >>>> -----Original Message----- From: Josh Reynolds >>>> Sent: Monday, March 02, 2015 1:58 PM >>>> To: [email protected] >>>> Subject: Re: [AFMUG] Samsung smart TVs >>>> >>>> This is one reason we give all new customers (and contract renewals) a >>>> free roku (basic model, 720p). >>>> >>>> It is one of the best streaming devices on the market. This gives our >>>> customers a superior impression of us as an ISP. >>>> >>>> We get a lot of happy comments about our service after they switch from >>>> another provider and install the roku. >>>> >>>> -- >>>> Josh Reynolds >>>> CIO, SPITwSPOTS >>>> www.spitwspots.com >>>> >>>> On 03/02/2015 10:53 AM, Ken Hohhof wrote: >>>> >>>>> Do these things have problems with the apps for Netflix, Pandora, etc. >>>>> that are causing the rest of you support calls? Or just me? >>>>> >>>>> Calls like Netflix app stopped working 3 weeks ago, or I can watch >>>>> Netflix but Pandora complains about network problems. My impression is >>>>> buggy apps or updates that break stuff. But of course everyone tells the >>>>> customer it's their Internet. >>>>> >>>>> I have seen Samsung TVs not play nice with some WiFi routers, but that >>>>> should affect everything, not just one app. >>>>> >>>>> I hate to tell customers to call Samsung or Netflix/Pandora/etc. >>>>> because I know they will just point the finger back at the ISP. >>>>> >>>>> >>>> >>>> >> >
