On 10/6/15 10:53, Jay Weekley wrote:
This is a communication we received from someone shortly after IBEC folded.
"Seems to me that you guys are kind of trying to take a little advantage
of the unfortunate plight of the IBEC customers. We got charged $100.00
by IBEC for a modem to get set up for their service and then paid a
fairly reasonable monthly fee of 29.95. For this investment we only got
just a little over a year's worth of service before we received word
that they are ending their service due to their inability to overcome
the tornado damage from April 27 2011. Now you guys seem to be trying to
capitalize on the present circumstances that IBEC customers find
themselves in by charging double the setup charge and double the monthly
fee. It's either you guys or back to dialup service for us IBECS at this
point. It would just be nice given the status of the current economic
situation for someone to have a little sympathy on those of us who are
already struggling to make ends meet. I believe I read where WISP banded
together to help you guys out and get up and running again after the
Tornado back in April, so it would be nice to see you all do unto others
as you would have others do unto you. I know you all are a business and
have to make enough money to stay afloat, but it would be nice to feel
like there was a company out there willing to give the little guy a
break every now and then. Hopefully you guys will reconsider the
situation and decide to give us a better deal than is currently being
offered, because at this point frankly a lot of us IBEC customers are
gun shy due to the rug being pulled out from under us. I mean what's to
prevent you guys from doing the same thing to us a few months down the
road after we put out the money to get set up with your service? Signed,
frustrated in Crane Hill. "
So "fairly reasonable" is 29.95? That seems like lowball pricing.
~Seth
