Seems like a waste of time for a couple hundred bucks per check max...
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Jan 18, 2016 at 11:28 AM, Sovereen, David A < [email protected]> wrote: > It’s that exact reason we don’t accept ACH for reinstating service on > deactivated accounts. We either want a credit card, where we get an > instant approval, cash, or a physical check (because check fraud is a crime > that county prosecutors in our area will take up for us if the customer > doesn’t make good on it, whereas giving an incorrect routing or account > number is an unpunishable mistake). > > Dave > > On Jan 16, 2016, at 8:12 AM, Mark Radabaugh <[email protected]> wrote: > > What really pisses me off is the lusers that figure out that a EFT > transaction always authorizes then bounces a couple of days later, so they > give you a bogus account to get service turned back on until the check > bounces. The bank doesn’t charge them because they made up the account in > the first place, but we still get the $10 fee from the bank. Not only did > they not pay the bill, they cost us fees. > > There is a whole list of people we won’t accept EFT’s from anymore. > > Mark > > > > On Jan 15, 2016, at 6:58 PM, Josh Luthman <[email protected]> > wrote: > > That may be the case, but there's no way I could really begin to track > that. We do card transactions daily. If I try to compare Powercode's > transaction list to Chase my eyes would get dizzy, especially if you throw > in delayed transactions from some days. > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Fri, Jan 15, 2016 at 6:49 PM, Cameron Crum <[email protected]> wrote: > >> You may have a couple cards that took longer to settle too. I'd check >> again tomorrow or Monday and see if the money shows up. The vast majority >> of time, we see funding in 48hrs, but sometimes it is longer. >> >> >> >> On Fri, Jan 15, 2016 at 5:46 PM, Josh Luthman < >> [email protected]> wrote: >> >>> We do minimal ACH, but I definitely appreciate the heads up =) >>> >>> We get (or at least used to...) an email when an NSF happens. Haven't >>> seen that in quite some time, but we also quit doing ACH and probably have >>> 3-5 customers using it. >>> >>> >>> Josh Luthman >>> Office: 937-552-2340 >>> Direct: 937-552-2343 >>> 1100 Wayne St >>> Suite 1337 >>> Troy, OH 45373 >>> >>> On Fri, Jan 15, 2016 at 6:43 PM, Cameron Crum <[email protected]> wrote: >>> >>>> One thing you might check is make sure the ACH charges actually went >>>> through if you have them. IPPay will get an approval from the bank and give >>>> your system the approval, but if the funds are NSF on the day they draw the >>>> transaction will reverse. There is no mechanism for IPPay to report that >>>> via their API so it is up to the end user to check their IPPay report. Just >>>> an idea. >>>> >>>> >>>> >>>> On Fri, Jan 15, 2016 at 2:46 PM, Sterling Jacobson < >>>> [email protected]> wrote: >>>> >>>>> That’s around what I was told and am expecting. >>>>> >>>>> >>>>> >>>>> I’ll have to check the numbers again to make sure. >>>>> >>>>> >>>>> >>>>> *From:* Af [mailto:[email protected]] *On Behalf Of *Josh Luthman >>>>> *Sent:* Friday, January 15, 2016 11:38 AM >>>>> >>>>> *To:* [email protected] >>>>> *Subject:* Re: [AFMUG] Auditing IPpay >>>>> >>>>> >>>>> >>>>> I've done fees/total charge and it was 1.99-2.01% I believe >>>>> >>>>> >>>>> >>>>> >>>>> Josh Luthman >>>>> Office: 937-552-2340 >>>>> Direct: 937-552-2343 >>>>> 1100 Wayne St >>>>> Suite 1337 >>>>> Troy, OH 45373 >>>>> >>>>> >>>>> >>>>> On Fri, Jan 15, 2016 at 1:31 PM, Sterling Jacobson < >>>>> [email protected]> wrote: >>>>> >>>>> Yes, I see that. >>>>> >>>>> >>>>> >>>>> So I should be able to audit what Platypus/IPPay says was charged, >>>>> with what goes into the bank account directly. >>>>> >>>>> There are functions for doing that within Platypus, I just haven’t >>>>> used them in years J >>>>> >>>>> >>>>> >>>>> Maybe I’m not so concerned about that as much as I’m wondering if the >>>>> IPPay fees, and merchant fees are on par with the rate I think I’m >>>>> supposed >>>>> to be getting. >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> *From:* Af [mailto:[email protected]] *On Behalf Of *Josh Luthman >>>>> *Sent:* Friday, January 15, 2016 11:26 AM >>>>> *To:* [email protected] >>>>> *Subject:* Re: [AFMUG] Auditing IPpay >>>>> >>>>> >>>>> >>>>> Merchant fees come out as their own charge at the end of the month. >>>>> You should receive 100% of what you charge. >>>>> >>>>> >>>>> >>>>> >>>>> Josh Luthman >>>>> Office: 937-552-2340 >>>>> Direct: 937-552-2343 >>>>> 1100 Wayne St >>>>> Suite 1337 >>>>> Troy, OH 45373 >>>>> >>>>> >>>>> >>>>> On Fri, Jan 15, 2016 at 1:21 PM, Sterling Jacobson < >>>>> [email protected]> wrote: >>>>> >>>>> I’m wondering the same thing for Platypus billing. >>>>> >>>>> >>>>> >>>>> At times it seems the merchant fees are a lot higher that I thought >>>>> they would be looking at the raw incoming in our QuickBooks and the >>>>> monthly >>>>> outgoing line item for IPPay and AMEX etc. >>>>> >>>>> >>>>> >>>>> *From:* Af [mailto:[email protected]] *On Behalf Of *Josh Luthman >>>>> *Sent:* Friday, January 15, 2016 10:39 AM >>>>> *To:* [email protected] >>>>> *Subject:* [AFMUG] Auditing IPpay >>>>> >>>>> >>>>> >>>>> Does anyone do any sort of checking to make sure what you charge in >>>>> billing (ie Powercode) actually shows up in your account (ie Chase)? I >>>>> don't suspect anything, but the thought occurred after I saw we're short >>>>> $500 today from what we charged in cards on the 13th. >>>>> >>>>> >>>>> >>>>> Josh Luthman >>>>> Office: 937-552-2340 >>>>> Direct: 937-552-2343 >>>>> 1100 Wayne St >>>>> Suite 1337 >>>>> Troy, OH 45373 >>>>> >>>>> >>>>> >>>>> >>>>> >>>> >>>> >>> >> > > >
