Regarding building an FAQ or other informational pages. Wordpress.com can be useful for this. Their mobile mode seems to work well. I am currently only using this for an App about page, but I plan on expanding my use to include FAQs and HELP. http://talkingandroid.com/about-bff-photo/ Carmen
On Mon, May 10, 2010 at 3:07 PM, Maps.Huge.Info (Maps API Guru) < [email protected]> wrote: > > Yeah, but you can only address the most recent comments this way and are > > limited and how much you can respond. As you update your comments to > respond > > to the latest complaint, your older complaints remain and appear to be > > ignored. By putting responses in the app I'm building a "FAQ", so to > speak, > > as people see a response for every single negative issue or question that > > has been posted. Ideally people will read it and not post the same > > complaints or questions. One can dream anyway ... =) > > I agree with you on the FAQ thing. I'm thinking of adding something > like that to the autoresponder on my support e-mail, it would probably > help there. It wouldn't be such a bad idea to embed that in the apps > help as well. > > I also agree that the limit of one comment and the limited length > hamstring the effort but remember, the average user sees only the > latest three comments, unless they start digging into the comments, > that's all they're likely to see. If you've responded to some sourpuss > with a good answer, that will help a lot. > > -John Coryat > > -- > You received this message because you are subscribed to the Google Groups > "Android Discuss" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]<android-discuss%[email protected]> > . > For more options, visit this group at > http://groups.google.com/group/android-discuss?hl=en. > > -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en.
