It's interesting how someone can be so offended by getting a refund. I've encountered two types of people that directly ask for refunds or strongly imply that they want one.
IE "I can't believe I paid for this crap and was majorly disappointed that its not even better than Google Maps and it is entirely unacceptable that I would pay for an app that doesn't at least do XYZ with PDQ and if you cannot remedy that situation within two hours I want my money back!!" Type A is offended if they actually get the refund right away. "Wait, no, I didn't want that. This is the best app on my phone and I have gotten tons more value out of it than the price. I since found your excellent online guide and figured out how to do exactly what I wanted. I was just making some suggestions that would make it even more awesome than it is today." (Did your other personality write the first message?) Type B is offended if I ask even the slightest question. You know, like "What is your Google Order Number? What problem did you experience? Have you tried the other setting?" They say nothing and for all I know, they tried the other setting and it started working for them. However, next week, I can expect the most vicious comments in the Market ever with a dramatized fictional story attributing words to me that I didn't actually say. "Developer refused refund for this piece of crap and said everything was my own dang fault and he would keep my money, thank you. Plus he called me names and said unkind things about my mother." My trouble is, I can never quite tell which type is which. Their first message seems exactly identical. And when I get it wrong, I get reported to my supervisor. Nathan -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. Visit this group at http://groups.google.com/group/android-discuss?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
