Hi Jake,

> I know what you mean, but I seem to recall an occasion when I cancelled
> the download and Arachne had deleted the mail received up to that point.

That might suggest that if an error has not occured Arachne can send
an ACH that part of the mailbox was received successfully, but if an
error occurs anywhere in the download I don't think she does. Leaving
you in potentialy an unrecoverable situation.

> use the Remote Mailbox facility to check the headers and sizes of any mail
> waiting. Then I can delete it or stall its download until a more convenient
> time.

The link sent was: http://www.kempston.freeserve.co.uk/smb/index.html
but guess what it's assuming you are using windows, there's 32 bit and
16 bit versions, but yes you guessed it...sod all for DOS. So their
helpful link was no help at all.

> Wow! I've never had any email reply from their real-life-human response team.

They took 3-4 days to fix the problem, and I sent two emails to them,
They fixed it Thursday afternoon, Today Friday They have replied to my
second email, by saying they have checked everything and everything
seems fine. They don't seem to read the previous messages! They again
sent the same link, but this time advised me to go to the online help
on the website, click on windows explorer and double check I've got my
windows configured correctly!.

These are technical people right. I've sent 2 emails containing the
Arachne brouser tag at the bottom of each message.

> I saw such software described a few days ago. Think it was DOS.

If you know of software that works with Arachne that does the same job
and works in DOS could you pass me the link, I had a look around and
it was all software for windoze.

>> Have we had a problem with the Arachne list server and if so has
>> Mel and Jake had a problem too, or was I just lucky.

> I got a few of the repeats, but nothing "sticky".

That possibly confirms it was Arachne's server problem. I hope it
doesn't happen again because we could end up giving Arachne a troublesome
reputation with Freeserve. If anyone who does not have much experience
or alternative software in order to gain access to the pop server to
delete the emails that won't download, has to run to the technical
helpdesk.

> Freeserve Unlimited Surf user... they've severely limited my use of
> Arachne i.e. I can't establish a connection at all with them at the
> moment,

I'm on local phone charges, but I am slightly better catered for, at
least I can connect, but I did say slightly. When I tried to subscribe
to the Freeserve Unlimited etc at:

https://join.freeserve.com:80/welcome.shtml

All I got was a terse "go away, unrecognised browser" Undetered I went
to A's web site and downloaded the SHTML.APM, which to a Internet dummy
like myself, look's like it will make Arachne access web pages with
a shtml sufix. Back to Freeserves website.."go away, unrecognised
browser"

> whereas back in May the (Freeserve)support newsgroup had all the
> Windows users howling but Arachne worked fine. I'm trying to clear
> enough space to install IE5 for Win3.1x so I can sign up for the new
> Anytime service if/when they finally pull the plug on Unlimited. I use
> whatever I need to get the job done and unfortunately Opera and
> Arachne don't have sufficient capabilities for many sites now. It won't
> stop me complaining about those sites though.

I thought that was funny. It is a terrible shame. I like the idea of
using top end 486's with plenty of RAM for normal email and no frills
www, It's quick, I like the style of Arachne, it's very efficient and
written, developed and supported by people who have forgoten more about
computers than I will ever know.

For what I what It's virtualy ideal, and for the web sites I use it
works fine, BUT 98% of them are not commercial company websites. If I
do have to visit a company website normally I can have a problem
somewhere, if it involves entering TEXT there is always a problem,
not recognising Arachne's mouse clicks is a favorite; and going to an
ISP homepage, and trying to open an account on line is usualy a waste
of time.

It makes me feel like a one legged man in an **** kicking contest at
times, but I like you feel that it's THEIR problem, and not Arachne's.

> All the best,

> Jake
Been a pleasure, Regards Laurie

-- Arachne V1.70;rev.3, NON-COMMERCIAL copy, http://arachne.cz/

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