On Tue, 14 Aug 2001 08:17:51 -0500, Sam Ewalt wrote:

> On Tue, 14 Aug 2001 00:33:06 -0500, Samuel W. Heywood wrote:

>> I have a very disconcerting experience to report.

> (description deleted)

>> ran Norton Disk Doctor.  Everything OK.  Then I ran F-PROT to
>> scan my memory and my entire hard drive.  No viruses.  I have
>> never had a problem like this before.  I have an all DOS system
>> and my modem has always been very well-behaved.  What happened?
>> Has anyone else on this list ever experienced a similar
>> problem?  Any recommendations as to what I should do if this
>> should ever happen again?

> Sam. this happens to me frequently when I am composing email with
> the Arachne editor while online. The modem will disconnect. (I can
> hear it hangup) but Arahcne continues to indicate that I am online.
> When I finish composing my message it will not send because Arachne
> can't find the mail server. Attempts to surf elsewhere will fail
> because there is no DNS lookup if I am actually offline.

> Pressing Alt-H will convince Arachne that it should hang up and
> then I can reconnect in the normal fashion.

> This "unknown hangup" doesn't happen with short messages, only if I
> spend a long time in the editor composing or reviewing existing
> messages.

> Arachne never hangs up if I am  surfing, only if I spend a protracted
> time in the editor.

> This happens fairly consistently, but not all of the time. I
> don't know why.

> It seems like an obvious bug to me.

> Don't panic, you are not alone.

Maybe not a bug, but a "feature".

Maybe the modem disconnects because of an "inactivity timeout".
Such a "feature" is provided with many ISPs and with some PC
systems and software.  Neither my ISP nor my system provides
for an inactivity timeout, but many others do.  My former ISP
has an inactivity timeout.

If you are just composing an email message in the editor you are
not communicating with the ISP, other than just being in an
online status.  You are not sending nor receiving anything.  When
this condition persists for some time, then the inactivity timeout
feature kicks in and it kicks you out.

Sam Heywood
-- This mail was written by user of The Arachne Browser - http://arachne.cz/

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