Hi Adam and Alexei,

We have decided to start a clean installation of Arches on a new sever, we 
are now installing it on Red Hat Enterprise Linux Server release 6.7.
There are good news and bad news, the bad news is that we got a brand new 
error message when running:  python manage.py packages -o install from the 
virtual environment, the error is listed below. 
The good news is that the error message refers to the python that is in the 
virtual environment not outside it and when running which python, it refers 
to the one inside the virtual environment (/projects/ENV/bin/python). 
However, arches and arches-hip still have directories in 
(/usr/local/lib/python2.7/site-packages/) and what I got from Alexei's 
reply is that this is not okay. So should I try uninstalling it again or 
not. Should these arches directories be in 
(/projects/ENV/lib/python2.7/site-packages/) instead, for it to function 
correctly?

The new error that we get is:
Traceback (most recent call last):
  File "manage.py", line 28, in <module>
    execute_from_command_line(sys.argv)
  File 
"/opt/projects/ENV/lib/python2.7/site-packages/django/core/management/__init__.py",
 
line 338, in execute_from_command_line
    utility.execute()
  File 
"/opt/projects/ENV/lib/python2.7/site-packages/django/core/management/__init__.py",
 
line 303, in execute
    settings.INSTALLED_APPS
  File 
"/opt/projects/ENV/lib/python2.7/site-packages/django/conf/__init__.py", 
line 48, in __getattr__
    self._setup(name)
  File 
"/opt/projects/ENV/lib/python2.7/site-packages/django/conf/__init__.py", 
line 44, in _setup
    self._wrapped = Settings(settings_module)
  File 
"/opt/projects/ENV/lib/python2.7/site-packages/django/conf/__init__.py", 
line 92, in __init__
    mod = importlib.import_module(self.SETTINGS_MODULE)
  File "/usr/local/lib/python2.7/importlib/__init__.py", line 37, in 
import_module
    __import__(name)
  File "/opt/projects/my_hip_app/my_hip_app/settings.py", line 3, in 
<module>
    from arches_hip.settings import *
ImportError: No module named arches_hip.settings
 
Once again, Thanks a lot for your continued help and support.

--
Sincerely,
Mai Abdelaziz


On Wednesday, September 9, 2015 at 6:52:59 PM UTC+2, Alexei Peters wrote:
>
> Hi Mai,
> It looks like you have 'arches' installed in the default python location 
> (at /usr/lib/python2.7/site-packages/).  Maybe you installed arches there 
> first before realizing that you needed to use a virtual environment.
> I would try un-installing "arches' from the default python instance.
>
> Open a new terminal window and make sure the virtual environment IS NOT 
> activated.
> run the command "pip uninstall arches"
>
> Go to /usr/lib/python2.7/site-packages/ and confirm that the arches 
> directory is gone (if not you can simply delete it).
> I'd also recommend uninstalling all the arches dependencies (found in 
> arches/arches/install/requirements.txt)
>
> Once you've done that, re-activate your virtualenv and try running 
>
>> *python manage.py packages -o install*
>
>
> Let us know if that helps.
> Cheers,
> Alexei 
>
>
> Director of Web Development - Farallon Geographics, Inc. - 971.227.3173
>
> On Tue, Sep 8, 2015 at 10:47 AM, Adam Cox <mr.ad...@gmail.com 
> <javascript:>> wrote:
>
>> Hello Mai, it still bothers me that your error messages were coming from 
>> python files that were not within your virtual environment, but in the 
>> default python installation instead (even though I can see that you had the 
>> virtual environment activated).  The last error message you sent looked 
>> like you were using CentOS.  CentOS 7 ships with Python 2.7.5 (as you can 
>> see here <http://mirror.centos.org/centos/7/os/x86_64/Packages/>), but 
>> Arches needs Python 2.7.6.  I'm unclear what problems that version 
>> difference may cause, but this may be one of them.  While your virtual 
>> environment is activated, try *python --version *and *which python *to 
>> see what version of Python you are running and where it is located.
>>
>> I know this is kind of a step behind the other troubleshooting you've 
>> been doing, but it may be worth checking out.
>>
>> Adam
>>
>> On Thursday, September 3, 2015 at 3:15:12 AM UTC-5, Mai Abdelaziz El Kady 
>> wrote:
>>>
>>> Hi Alexei,
>>>
>>> I am sorry about the delayed response.
>>> I am stumped as well, I have tried your last suggestion and the results 
>>> were the same.
>>> When accessing psql through a terminal we found that the table concepts 
>>> is created and there are even values in it!
>>> We tried selecting from it using the command "SELECT * FROM 
>>> concepts.concepts;" and it did return some values, 
>>> However when we tried "SELECT * FROM concepts;" the previous error was 
>>> shown; that is "relation concepts does not exist".
>>> Now I am not an experienced psql user but isn't there a search path that 
>>> should be checked by sql in case the schema is omitted?
>>> Do you think this has anything to do with the problem that we're facing?
>>> One last thing, do you know where the errors are logged in Arches?
>>>
>>> Thanks a lot for your tremendous help!
>>>
>>> --
>>> Sincerely,
>>> Mai Abdelaziz 
>>>
>>>
>>> On Thu, Aug 27, 2015 at 9:52 PM, Alexei Peters <ape...@fargeo.com> 
>>> wrote:
>>>
>>>> Hi Mai,
>>>> I'm a bit stumped!  Every time I've seen an error like "
>>>> django.db.utils.ProgrammingError: relation "concepts" does not exist" 
>>>> it invariably means that the table hasn't been created or is 
>>>> somehow inaccessible.
>>>>
>>>> My only other suggestion would be to change your db settings to this 
>>>> and test again:
>>>>
>>>> DATABASES = {
>>>>     'default': {
>>>>    'ENGINE': 'django.db.backends.postgresql_psycopg2',
>>>>         'NAME': 'arches_%s' % (PACKAGE_NAME),
>>>>         'USER': 'd********',
>>>>         'PASSWORD': '****',
>>>>         'HOST': '127.0.0.1',
>>>>         'PORT': '5432',
>>>>    'POSTGIS_TEMPLATE' : 'template_postgis'
>>>>     }
>>>> }
>>>>
>>>> See if that works.
>>>> Cheers,
>>>> Alexei
>>>>
>>>>
>>>> Director of Web Development - Farallon Geographics, Inc. - 971.227.3173
>>>>
>>>> On Thu, Aug 27, 2015 at 5:51 AM, Mai Abdelaziz El Kady <
>>>> mai.ab...@aucegypt.edu> wrote:
>>>>
>>>>> Hi Alexei,
>>>>>
>>>>> Thanks for your suggestions.
>>>>> I have tried loading the system using the "postgres" user and checked 
>>>>> that there is indeed a scheme called "concepts", and within it a table 
>>>>> called "concepts" as well (shown in the screenshot attached), and yet 
>>>>> still 
>>>>> the same error remains unchanged. 
>>>>>
>>>>> I really appreciate your help.
>>>>>
>>>>> --
>>>>> Sincerely,
>>>>> Mai Abdelaziz
>>>>>
>>>>> On Wed, Aug 26, 2015 at 6:39 PM, Alexei Peters <ape...@fargeo.com> 
>>>>> wrote:
>>>>>
>>>>>> Hi Mai,
>>>>>> It appears that your database called "arches_my_hip_app" wasn't 
>>>>>> installed correctly.  If you have pgadmin3 or access to a terminal can 
>>>>>> you 
>>>>>> confirm that you have a schema called "concepts" and within that a table 
>>>>>> called "concepts".
>>>>>> Your database user "django" needs to have the privilege to create 
>>>>>> tables, functions, etc..  Can you confirm that as well.  As a test you 
>>>>>> might temporarily load the system using the "postgres" user.
>>>>>> Thanks,
>>>>>> Alexei
>>>>>>
>>>>>>
>>>>>> Director of Web Development - Farallon Geographics, Inc. - 
>>>>>> 971.227.3173
>>>>>>
>>>>>> On Wed, Aug 26, 2015 at 12:43 AM, 'Mai Abdelaziz El Kady' via Arches 
>>>>>> Project <arches...@googlegroups.com> wrote:
>>>>>>
>>>>>>> Hi Cyrus,
>>>>>>>
>>>>>>> My name is Mai and I am working with Asmaa in installing Arches.
>>>>>>> Thank you for your quick reply.
>>>>>>> We tried your suggestion but unfortunately the error remained the 
>>>>>>> same, so do you have any more ideas about what could be the cause of it?
>>>>>>>
>>>>>>> Thanks a lot for your help and support
>>>>>>>
>>>>>>> --
>>>>>>> Sincerely,
>>>>>>> Mai Abdelaziz
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Aug 24, 2015 at 5:01 PM, Cyrus Hiatt <cyrus...@gmail.com> 
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Asmaa - 
>>>>>>>>
>>>>>>>> Glad to hear you got a bit further.
>>>>>>>>
>>>>>>>> Sorry I didn't catch this last time, but I see that the paths (e.g. 
>>>>>>>> 'os.path....') in: RESOURCE_GRAPH_LOCATIONS, CONCEPT_SCHEME_LOCATIONS, 
>>>>>>>> and 
>>>>>>>> BUSINESS_DATA_FILES have been uncommented. You should try commenting 
>>>>>>>> those 
>>>>>>>> lines back out again until you are ready to modify or add to the files 
>>>>>>>> in 
>>>>>>>> those directories. The settings for those variables should look like 
>>>>>>>> this: 
>>>>>>>>
>>>>>>>>
>>>>>>>> # RESOURCE_GRAPH_LOCATIONS = (
>>>>>>>> #     # Put strings here, like "/home/data/resource_graphs" or 
>>>>>>>> "C:/data/resource_graphs".
>>>>>>>> #     # Always use forward slashes, even on Windows.
>>>>>>>> #     # Don't forget to use absolute paths, not relative paths.
>>>>>>>> #     os.path.join(PACKAGE_ROOT, 'source_data', 'resource_graphs'),
>>>>>>>> # )
>>>>>>>>
>>>>>>>> CONCEPT_SCHEME_LOCATIONS = (
>>>>>>>>     # Put strings here, like "/home/data/authority_files" or 
>>>>>>>> "C:/data/authority_files".
>>>>>>>>     # Always use forward slashes, even on Windows.
>>>>>>>>     # Don't forget to use absolute paths, not relative paths.
>>>>>>>>     
>>>>>>>>     #'absolute/path/to/authority_files',
>>>>>>>>     # os.path.normpath(os.path.join(PACKAGE_ROOT, 'source_data', 
>>>>>>>> 'concepts', 'authority_files')),
>>>>>>>> )
>>>>>>>>
>>>>>>>> BUSISNESS_DATA_FILES = (
>>>>>>>>     # Put strings here, like "/home/html/django_templates" or 
>>>>>>>> "C:/www/django/templates".
>>>>>>>>     # Always use forward slashes, even on Windows.
>>>>>>>>     # Don't forget to use absolute paths, not relative paths.
>>>>>>>>     # os.path.normpath(os.path.join(PACKAGE_ROOT, 'source_data', 
>>>>>>>> 'business_data', 'sample.arches')),
>>>>>>>> )
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Cheers,
>>>>>>>>
>>>>>>>> Cyrus
>>>>>>>>
>>>>>>>> On Mon, Aug 24, 2015 at 3:18 AM, Asmaa Ayman <aay...@aucegypt.edu> 
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi Cyrus,
>>>>>>>>>
>>>>>>>>> Thanks a lot for the help! We did what you said and it passed that 
>>>>>>>>> error but now we are facing this one: 
>>>>>>>>>
>>>>>>>>> django.db.utils.ProgrammingError: relation "concepts" does not 
>>>>>>>>> exist
>>>>>>>>> LINE 1: ...concepts"."nodetype", "concepts"."legacyoid" FROM 
>>>>>>>>> "concepts"...
>>>>>>>>>
>>>>>>>>> You can find below a more informative log, and I am also attaching 
>>>>>>>>> the entire log.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> LOADING GRAPHS 
>>>>>>>>> (/usr/share/sandboxes/egyarch/my_hip_app/my_hip_app/source_data/resource_graphs)
>>>>>>>>> ---------------
>>>>>>>>>
>>>>>>>>> INDEXING ENTITY NODES
>>>>>>>>> ---------------------
>>>>>>>>> Traceback (most recent call last):
>>>>>>>>>   File "manage.py", line 28, in <module>
>>>>>>>>>     execute_from_command_line(sys.argv)
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>  line 
>>>>>>>>> 399, in execute_from_command_line
>>>>>>>>>     utility.execute()
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>  line 
>>>>>>>>> 392, in execute
>>>>>>>>>     self.fetch_command(subcommand).run_from_argv(self.argv)
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py", 
>>>>>>>>> line 
>>>>>>>>> 242, in run_from_argv
>>>>>>>>>     self.execute(*args, **options.__dict__)
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py", 
>>>>>>>>> line 
>>>>>>>>> 285, in execute
>>>>>>>>>     output = self.handle(*args, **options)
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>  
>>>>>>>>> line 67, in handle
>>>>>>>>>     self.install(package_name)
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>  
>>>>>>>>> line 114, in install
>>>>>>>>>     install()
>>>>>>>>>   File 
>>>>>>>>> "/usr/share/sandboxes/egyarch/my_hip_app/my_hip_app/setup.py", line 
>>>>>>>>> 6, in 
>>>>>>>>> install
>>>>>>>>>     setup.install()
>>>>>>>>>   File "/usr/lib/python2.7/site-packages/arches_hip/setup.py", 
>>>>>>>>> line 24, in install
>>>>>>>>>     load_resource_graphs()
>>>>>>>>>   File "/usr/lib/python2.7/site-packages/arches_hip/setup.py", 
>>>>>>>>> line 47, in load_resource_graphs
>>>>>>>>>     resource_graphs.load_graphs(break_on_error=True)
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/package_utils/resource_graphs.py",
>>>>>>>>>  
>>>>>>>>> line 69, in load_graphs
>>>>>>>>>     concepts.index_entity_concept_lables()
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/package_utils/concepts.py",
>>>>>>>>>  
>>>>>>>>> line 17, in index_entity_concept_lables
>>>>>>>>>     domains_concept = 
>>>>>>>>> Concept('00000000-0000-0000-0000-000000000003')
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/app/models/concept.py", line 
>>>>>>>>> 60, 
>>>>>>>>> in __init__
>>>>>>>>>     self.get(args[0])
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/app/models/concept.py", line 
>>>>>>>>> 97, 
>>>>>>>>> in get
>>>>>>>>>     self.load(models.Concepts.objects.get(pk=id))
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/manager.py", line 
>>>>>>>>> 151, 
>>>>>>>>> in get
>>>>>>>>>     return self.get_queryset().get(*args, **kwargs)
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
>>>>>>>>> 304, in 
>>>>>>>>> get
>>>>>>>>>     num = len(clone)
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
>>>>>>>>> 77, in 
>>>>>>>>> __len__
>>>>>>>>>     self._fetch_all()
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
>>>>>>>>> 857, in 
>>>>>>>>> _fetch_all
>>>>>>>>>     self._result_cache = list(self.iterator())
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
>>>>>>>>> 220, in 
>>>>>>>>> iterator
>>>>>>>>>     for row in compiler.results_iter():
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/sql/compiler.py", 
>>>>>>>>> line 
>>>>>>>>> 713, in results_iter
>>>>>>>>>     for rows in self.execute_sql(MULTI):
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/sql/compiler.py", 
>>>>>>>>> line 
>>>>>>>>> 786, in execute_sql
>>>>>>>>>     cursor.execute(sql, params)
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/backends/util.py", line 
>>>>>>>>> 69, in 
>>>>>>>>> execute
>>>>>>>>>     return super(CursorDebugWrapper, self).execute(sql, params)
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/backends/util.py", line 
>>>>>>>>> 53, in 
>>>>>>>>> execute
>>>>>>>>>     return self.cursor.execute(sql, params)
>>>>>>>>>   File "/usr/lib/python2.7/site-packages/django/db/utils.py", line 
>>>>>>>>> 99, in __exit__
>>>>>>>>>     six.reraise(dj_exc_type, dj_exc_value, traceback)
>>>>>>>>>   File 
>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/backends/util.py", line 
>>>>>>>>> 53, in 
>>>>>>>>> execute
>>>>>>>>>     return self.cursor.execute(sql, params)
>>>>>>>>> django.db.utils.ProgrammingError: relation "concepts" does not 
>>>>>>>>> exist
>>>>>>>>> LINE 1: ...concepts"."nodetype", "concepts"."legacyoid" FROM 
>>>>>>>>> "concepts"...
>>>>>>>>>                                                              ^
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> I, my colleagues and everyone here at AUC really appreciate your 
>>>>>>>>> help.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> All the best,
>>>>>>>>>
>>>>>>>>> Asmaa
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Stay Focused. Stay Productive!
>>>>>>>>>
>>>>>>>>> On Sun, Aug 23, 2015 at 6:29 PM, Cyrus Hiatt <cyrus...@gmail.com> 
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Asmaa - 
>>>>>>>>>>
>>>>>>>>>> I see your RESOURCE_MODEL and RESOURCE_TYPE_CONFIGS are 
>>>>>>>>>> uncommented in settings.py overriding the hip resource model. Could 
>>>>>>>>>> you 
>>>>>>>>>> re-comment them and run the install command again?
>>>>>>>>>>
>>>>>>>>>> Thanks,
>>>>>>>>>>
>>>>>>>>>> Cyrus
>>>>>>>>>>
>>>>>>>>>> On Sun, Aug 23, 2015 at 8:13 AM, Asmaa Ayman <aay...@aucegypt.edu
>>>>>>>>>> > wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Cyrus,
>>>>>>>>>>>
>>>>>>>>>>> I am using a different user and password, but all written in the 
>>>>>>>>>>> settings.py file. my postgis template database matches the one in 
>>>>>>>>>>> the 
>>>>>>>>>>> settings.py file. It is 'template_postgis'. What do you advise. 
>>>>>>>>>>>
>>>>>>>>>>> I am attaching the entire output file, starting from the 
>>>>>>>>>>> installation command and including the error I am stuck at. Also 
>>>>>>>>>>> attached 
>>>>>>>>>>> the settings.py file.
>>>>>>>>>>>
>>>>>>>>>>> I really appreciate your help!
>>>>>>>>>>>
>>>>>>>>>>> Thanks a lot,
>>>>>>>>>>>
>>>>>>>>>>> Asmaa
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Stay Focused. Stay Productive!
>>>>>>>>>>>
>>>>>>>>>>> On Sun, Aug 23, 2015 at 4:30 PM, Cyrus Hiatt <cyrus...@gmail.com
>>>>>>>>>>> > wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Asmaa - 
>>>>>>>>>>>>
>>>>>>>>>>>> Are you using the default user ('postgres') and password 
>>>>>>>>>>>> ('postgis') for your postgres connection?  If so, does the name of 
>>>>>>>>>>>> your 
>>>>>>>>>>>> postgis template database match what's in your Django database 
>>>>>>>>>>>> settings 
>>>>>>>>>>>> (probably 'template_postgis_20'?
>>>>>>>>>>>>
>>>>>>>>>>>> Cheers,
>>>>>>>>>>>>
>>>>>>>>>>>> Cyrus
>>>>>>>>>>>>
>>>>>>>>>>>> On Sun, Aug 23, 2015 at 6:36 AM, 'Asmaa Ayman' via Arches 
>>>>>>>>>>>> Project <arches...@googlegroups.com> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Dear Adam,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Yes, we are using a virtual Environment and it was active, my 
>>>>>>>>>>>>> colleague followed the exact steps in the link you provided and 
>>>>>>>>>>>>> still the 
>>>>>>>>>>>>> error remained unchanged.
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Your advice is highly appreciated!
>>>>>>>>>>>>>
>>>>>>>>>>>>> >>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Wed, Aug 19, 2015 at 12:05 PM, Asmaa Ayman <
>>>>>>>>>>>>> aay...@aucegypt.edu> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dear Mai,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Kindly check the reply of Arches' Support. Can you please 
>>>>>>>>>>>>>> re-install Arches again following the instructions sent
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Server: 10.2.2.33
>>>>>>>>>>>>>> username: django
>>>>>>>>>>>>>> pwd: AUC$123
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> directory: /usr/share/sandboxes/egyarch
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> you can download PuTTY from here: http://www.putty.org/
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Many thanks for your invaluable help and continuous support!
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Asmaa
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> Stay Focused. Stay Productive!
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Mon, Aug 17, 2015 at 8:38 PM, Adam Cox <mr.ad...@gmail.com
>>>>>>>>>>>>>> > wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> HI Asmaa, are you using a virtual environment?  It looks 
>>>>>>>>>>>>>>> like you are using the default python installation.  You should 
>>>>>>>>>>>>>>> make a 
>>>>>>>>>>>>>>> virtual environment, activate it, and then install arches-hip 
>>>>>>>>>>>>>>> there.  
>>>>>>>>>>>>>>> Here's more information on that: 
>>>>>>>>>>>>>>> https://arches-hip.readthedocs.org/en/latest/getting-started/#installating-arches-hip
>>>>>>>>>>>>>>> .
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Good luck!
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Sunday, August 16, 2015 at 10:59:07 AM UTC-5, 
>>>>>>>>>>>>>>> aay...@aucegypt.edu wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Dear All,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I am trying to install Arches-HIP and I am getting an error 
>>>>>>>>>>>>>>>> at the last step before running arches: *(ENV)$ python 
>>>>>>>>>>>>>>>> manage.py packages -o install*
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I tried it on Centos 7 and on ubuntu, using the install 
>>>>>>>>>>>>>>>> dependencies script; yet both give me the same error.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Centos 7*
>>>>>>>>>>>>>>>> VACUUM
>>>>>>>>>>>>>>>> deleting index : concept_labels
>>>>>>>>>>>>>>>> deleting index : term
>>>>>>>>>>>>>>>> Traceback (most recent call last):
>>>>>>>>>>>>>>>>   File "manage.py", line 28, in <module>
>>>>>>>>>>>>>>>>     execute_from_command_line(sys.argv)
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>  line 
>>>>>>>>>>>>>>>> 399, in execute_from_command_line
>>>>>>>>>>>>>>>>     utility.execute()
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>  line 
>>>>>>>>>>>>>>>> 392, in execute
>>>>>>>>>>>>>>>>     self.fetch_command(subcommand).run_from_argv(self.argv)
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>  line 
>>>>>>>>>>>>>>>> 242, in run_from_argv
>>>>>>>>>>>>>>>>     self.execute(*args, **options.__dict__)
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>  line 
>>>>>>>>>>>>>>>> 285, in execute
>>>>>>>>>>>>>>>>     output = self.handle(*args, **options)
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>  
>>>>>>>>>>>>>>>> line 67, in handle
>>>>>>>>>>>>>>>>     self.install(package_name)
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>  
>>>>>>>>>>>>>>>> line 114, in install
>>>>>>>>>>>>>>>>     install()
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/share/sandboxes/Projects/my_hip_app/my_hip_app/setup.py",
>>>>>>>>>>>>>>>>  line 6, in 
>>>>>>>>>>>>>>>> install
>>>>>>>>>>>>>>>>     setup.install()
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches_hip/setup.py", line 
>>>>>>>>>>>>>>>> 22, in install
>>>>>>>>>>>>>>>>     Resource().prepare_term_index(create=True)
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/app/models/resource.py",
>>>>>>>>>>>>>>>>  line 53, 
>>>>>>>>>>>>>>>> in __new__
>>>>>>>>>>>>>>>>     mod = __import__(modulename, globals(), locals(), 
>>>>>>>>>>>>>>>> [classname], -1)
>>>>>>>>>>>>>>>> ImportError: No module named resource
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Ubuntu *
>>>>>>>>>>>>>>>> VACUUM
>>>>>>>>>>>>>>>> deleting index : concept_labels
>>>>>>>>>>>>>>>> deleting index : term
>>>>>>>>>>>>>>>> Traceback (most recent call last):
>>>>>>>>>>>>>>>>   File "manage.py", line 28, in <module>
>>>>>>>>>>>>>>>>     execute_from_command_line(sys.argv)
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>  
>>>>>>>>>>>>>>>> line 338, in execute_from_command_line
>>>>>>>>>>>>>>>>     utility.execute()
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>  
>>>>>>>>>>>>>>>> line 330, in execute
>>>>>>>>>>>>>>>>     self.fetch_command(subcommand).run_from_argv(self.argv)
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>  
>>>>>>>>>>>>>>>> line 393, in run_from_argv
>>>>>>>>>>>>>>>>     self.execute(*args, **cmd_options)
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>  
>>>>>>>>>>>>>>>> line 444, in execute
>>>>>>>>>>>>>>>>     output = self.handle(*args, **options)
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>  
>>>>>>>>>>>>>>>> line 67, in handle
>>>>>>>>>>>>>>>>     self.install(package_name)
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>  
>>>>>>>>>>>>>>>> line 114, in install
>>>>>>>>>>>>>>>>     install()
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/share/sandboxes/Projects/my_hip_app/my_hip_app/setup.py",
>>>>>>>>>>>>>>>>  line 6, in 
>>>>>>>>>>>>>>>> install
>>>>>>>>>>>>>>>>     setup.install()
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches_hip/setup.py", 
>>>>>>>>>>>>>>>> line 22, in 
>>>>>>>>>>>>>>>> install
>>>>>>>>>>>>>>>>     Resource().prepare_term_index(create=True)
>>>>>>>>>>>>>>>>   File 
>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches/app/models/resource.py",
>>>>>>>>>>>>>>>>  
>>>>>>>>>>>>>>>> line 53, in __new__
>>>>>>>>>>>>>>>>     mod = __import__(modulename, globals(), locals(), 
>>>>>>>>>>>>>>>> [classname], -1)
>>>>>>>>>>>>>>>> ImportError: No module named resource
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> (ENV)arches@mediathread:/usr/share/sandboxes/Projects/my_hip_app$
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> and I couldn't find the database arches_my_hip_app
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Can you please help me out with that? I will be working on 
>>>>>>>>>>>>>>>> the Centos server.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thanks a lot,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Asmaa
>>>>>>>>>>>>>>>>
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>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
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