Hi Alexei,

Actually, I used pip install arches_hip

Thanks


On Sun, Sep 13, 2015 at 7:54 PM, Alexei Peters <[email protected]> wrote:

> Hi Mai,
> Did you pip install arches, or arches-hip?
> From the looks of the error message arches-hip isn't installed.
> Cheers,
> Alexei
>
>
> Director of Web Development - Farallon Geographics, Inc. - 971.227.3173
>
> On Sun, Sep 13, 2015 at 1:50 AM, <[email protected]> wrote:
>
>> Hi Adam and Alexei,
>>
>> We have decided to start a clean installation of Arches on a new sever,
>> we are now installing it on Red Hat Enterprise Linux Server release 6.7.
>> There are good news and bad news, the bad news is that we got a brand new
>> error message when running:  python manage.py packages -o install from
>> the virtual environment, the error is listed below.
>> The good news is that the error message refers to the python that is in
>> the virtual environment not outside it and when running which python, it
>> refers to the one inside the virtual environment
>> (/projects/ENV/bin/python). However, arches and arches-hip still have
>> directories in (/usr/local/lib/python2.7/site-packages/) and what I got
>> from Alexei's reply is that this is not okay. So should I try uninstalling
>> it again or not. Should these arches directories be in
>> (/projects/ENV/lib/python2.7/site-packages/) instead, for it to function
>> correctly?
>>
>> The new error that we get is:
>> Traceback (most recent call last):
>>   File "manage.py", line 28, in <module>
>>     execute_from_command_line(sys.argv)
>>   File
>> "/opt/projects/ENV/lib/python2.7/site-packages/django/core/management/__init__.py",
>> line 338, in execute_from_command_line
>>     utility.execute()
>>   File
>> "/opt/projects/ENV/lib/python2.7/site-packages/django/core/management/__init__.py",
>> line 303, in execute
>>     settings.INSTALLED_APPS
>>   File
>> "/opt/projects/ENV/lib/python2.7/site-packages/django/conf/__init__.py",
>> line 48, in __getattr__
>>     self._setup(name)
>>   File
>> "/opt/projects/ENV/lib/python2.7/site-packages/django/conf/__init__.py",
>> line 44, in _setup
>>     self._wrapped = Settings(settings_module)
>>   File
>> "/opt/projects/ENV/lib/python2.7/site-packages/django/conf/__init__.py",
>> line 92, in __init__
>>     mod = importlib.import_module(self.SETTINGS_MODULE)
>>   File "/usr/local/lib/python2.7/importlib/__init__.py", line 37, in
>> import_module
>>     __import__(name)
>>   File "/opt/projects/my_hip_app/my_hip_app/settings.py", line 3, in
>> <module>
>>     from arches_hip.settings import *
>> ImportError: No module named arches_hip.settings
>>
>> Once again, Thanks a lot for your continued help and support.
>>
>> --
>> Sincerely,
>> Mai Abdelaziz
>>
>>
>> On Wednesday, September 9, 2015 at 6:52:59 PM UTC+2, Alexei Peters wrote:
>>>
>>> Hi Mai,
>>> It looks like you have 'arches' installed in the default python location
>>> (at /usr/lib/python2.7/site-packages/).  Maybe you installed arches
>>> there first before realizing that you needed to use a virtual environment.
>>> I would try un-installing "arches' from the default python instance.
>>>
>>> Open a new terminal window and make sure the virtual environment IS NOT
>>> activated.
>>> run the command "pip uninstall arches"
>>>
>>> Go to /usr/lib/python2.7/site-packages/ and confirm that the arches
>>> directory is gone (if not you can simply delete it).
>>> I'd also recommend uninstalling all the arches dependencies (found in
>>> arches/arches/install/requirements.txt)
>>>
>>> Once you've done that, re-activate your virtualenv and try running
>>>
>>>> *python manage.py packages -o install*
>>>
>>>
>>> Let us know if that helps.
>>> Cheers,
>>> Alexei
>>>
>>>
>>> Director of Web Development - Farallon Geographics, Inc. - 971.227.3173
>>>
>>> On Tue, Sep 8, 2015 at 10:47 AM, Adam Cox <[email protected]> wrote:
>>>
>>>> Hello Mai, it still bothers me that your error messages were coming
>>>> from python files that were not within your virtual environment, but in the
>>>> default python installation instead (even though I can see that you had the
>>>> virtual environment activated).  The last error message you sent looked
>>>> like you were using CentOS.  CentOS 7 ships with Python 2.7.5 (as you can
>>>> see here <http://mirror.centos.org/centos/7/os/x86_64/Packages/>), but
>>>> Arches needs Python 2.7.6.  I'm unclear what problems that version
>>>> difference may cause, but this may be one of them.  While your virtual
>>>> environment is activated, try *python --version *and *which python *to
>>>> see what version of Python you are running and where it is located.
>>>>
>>>> I know this is kind of a step behind the other troubleshooting you've
>>>> been doing, but it may be worth checking out.
>>>>
>>>> Adam
>>>>
>>>> On Thursday, September 3, 2015 at 3:15:12 AM UTC-5, Mai Abdelaziz El
>>>> Kady wrote:
>>>>>
>>>>> Hi Alexei,
>>>>>
>>>>> I am sorry about the delayed response.
>>>>> I am stumped as well, I have tried your last suggestion and the
>>>>> results were the same.
>>>>> When accessing psql through a terminal we found that the table
>>>>> concepts is created and there are even values in it!
>>>>> We tried selecting from it using the command "SELECT * FROM
>>>>> concepts.concepts;" and it did return some values,
>>>>> However when we tried "SELECT * FROM concepts;" the previous error was
>>>>> shown; that is "relation concepts does not exist".
>>>>> Now I am not an experienced psql user but isn't there a search path
>>>>> that should be checked by sql in case the schema is omitted?
>>>>> Do you think this has anything to do with the problem that we're
>>>>> facing?
>>>>> One last thing, do you know where the errors are logged in Arches?
>>>>>
>>>>> Thanks a lot for your tremendous help!
>>>>>
>>>>> --
>>>>> Sincerely,
>>>>> Mai Abdelaziz
>>>>>
>>>>>
>>>>> On Thu, Aug 27, 2015 at 9:52 PM, Alexei Peters <[email protected]>
>>>>> wrote:
>>>>>
>>>>>> Hi Mai,
>>>>>> I'm a bit stumped!  Every time I've seen an error like "
>>>>>> django.db.utils.ProgrammingError: relation "concepts" does not
>>>>>> exist" it invariably means that the table hasn't been created or is
>>>>>> somehow inaccessible.
>>>>>>
>>>>>> My only other suggestion would be to change your db settings to this
>>>>>> and test again:
>>>>>>
>>>>>> DATABASES = {
>>>>>>     'default': {
>>>>>>    'ENGINE': 'django.db.backends.postgresql_psycopg2',
>>>>>>         'NAME': 'arches_%s' % (PACKAGE_NAME),
>>>>>>         'USER': 'd********',
>>>>>>         'PASSWORD': '****',
>>>>>>         'HOST': '127.0.0.1',
>>>>>>         'PORT': '5432',
>>>>>>    'POSTGIS_TEMPLATE' : 'template_postgis'
>>>>>>     }
>>>>>> }
>>>>>>
>>>>>> See if that works.
>>>>>> Cheers,
>>>>>> Alexei
>>>>>>
>>>>>>
>>>>>> Director of Web Development - Farallon Geographics, Inc. -
>>>>>> 971.227.3173
>>>>>>
>>>>>> On Thu, Aug 27, 2015 at 5:51 AM, Mai Abdelaziz El Kady <
>>>>>> [email protected]> wrote:
>>>>>>
>>>>>>> Hi Alexei,
>>>>>>>
>>>>>>> Thanks for your suggestions.
>>>>>>> I have tried loading the system using the "postgres" user and
>>>>>>> checked that there is indeed a scheme called "concepts", and within it a
>>>>>>> table called "concepts" as well (shown in the screenshot attached), and 
>>>>>>> yet
>>>>>>> still the same error remains unchanged.
>>>>>>>
>>>>>>> I really appreciate your help.
>>>>>>>
>>>>>>> --
>>>>>>> Sincerely,
>>>>>>> Mai Abdelaziz
>>>>>>>
>>>>>>> On Wed, Aug 26, 2015 at 6:39 PM, Alexei Peters <[email protected]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Mai,
>>>>>>>> It appears that your database called "arches_my_hip_app" wasn't
>>>>>>>> installed correctly.  If you have pgadmin3 or access to a terminal can 
>>>>>>>> you
>>>>>>>> confirm that you have a schema called "concepts" and within that a 
>>>>>>>> table
>>>>>>>> called "concepts".
>>>>>>>> Your database user "django" needs to have the privilege to create
>>>>>>>> tables, functions, etc..  Can you confirm that as well.  As a test you
>>>>>>>> might temporarily load the system using the "postgres" user.
>>>>>>>> Thanks,
>>>>>>>> Alexei
>>>>>>>>
>>>>>>>>
>>>>>>>> Director of Web Development - Farallon Geographics, Inc. -
>>>>>>>> 971.227.3173
>>>>>>>>
>>>>>>>> On Wed, Aug 26, 2015 at 12:43 AM, 'Mai Abdelaziz El Kady' via
>>>>>>>> Arches Project <[email protected]> wrote:
>>>>>>>>
>>>>>>>>> Hi Cyrus,
>>>>>>>>>
>>>>>>>>> My name is Mai and I am working with Asmaa in installing Arches.
>>>>>>>>> Thank you for your quick reply.
>>>>>>>>> We tried your suggestion but unfortunately the error remained the
>>>>>>>>> same, so do you have any more ideas about what could be the cause of 
>>>>>>>>> it?
>>>>>>>>>
>>>>>>>>> Thanks a lot for your help and support
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Sincerely,
>>>>>>>>> Mai Abdelaziz
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Mon, Aug 24, 2015 at 5:01 PM, Cyrus Hiatt <[email protected]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Asmaa -
>>>>>>>>>>
>>>>>>>>>> Glad to hear you got a bit further.
>>>>>>>>>>
>>>>>>>>>> Sorry I didn't catch this last time, but I see that the paths
>>>>>>>>>> (e.g. 'os.path....') in: RESOURCE_GRAPH_LOCATIONS,
>>>>>>>>>> CONCEPT_SCHEME_LOCATIONS, and BUSINESS_DATA_FILES have been 
>>>>>>>>>> uncommented.
>>>>>>>>>> You should try commenting those lines back out again until you are 
>>>>>>>>>> ready to
>>>>>>>>>> modify or add to the files in those directories. The settings for 
>>>>>>>>>> those
>>>>>>>>>> variables should look like this:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> # RESOURCE_GRAPH_LOCATIONS = (
>>>>>>>>>> #     # Put strings here, like "/home/data/resource_graphs" or
>>>>>>>>>> "C:/data/resource_graphs".
>>>>>>>>>> #     # Always use forward slashes, even on Windows.
>>>>>>>>>> #     # Don't forget to use absolute paths, not relative paths.
>>>>>>>>>> #     os.path.join(PACKAGE_ROOT, 'source_data',
>>>>>>>>>> 'resource_graphs'),
>>>>>>>>>> # )
>>>>>>>>>>
>>>>>>>>>> CONCEPT_SCHEME_LOCATIONS = (
>>>>>>>>>>     # Put strings here, like "/home/data/authority_files" or
>>>>>>>>>> "C:/data/authority_files".
>>>>>>>>>>     # Always use forward slashes, even on Windows.
>>>>>>>>>>     # Don't forget to use absolute paths, not relative paths.
>>>>>>>>>>
>>>>>>>>>>     #'absolute/path/to/authority_files',
>>>>>>>>>>     # os.path.normpath(os.path.join(PACKAGE_ROOT, 'source_data',
>>>>>>>>>> 'concepts', 'authority_files')),
>>>>>>>>>> )
>>>>>>>>>>
>>>>>>>>>> BUSISNESS_DATA_FILES = (
>>>>>>>>>>     # Put strings here, like "/home/html/django_templates" or
>>>>>>>>>> "C:/www/django/templates".
>>>>>>>>>>     # Always use forward slashes, even on Windows.
>>>>>>>>>>     # Don't forget to use absolute paths, not relative paths.
>>>>>>>>>>     # os.path.normpath(os.path.join(PACKAGE_ROOT, 'source_data',
>>>>>>>>>> 'business_data', 'sample.arches')),
>>>>>>>>>> )
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Cheers,
>>>>>>>>>>
>>>>>>>>>> Cyrus
>>>>>>>>>>
>>>>>>>>>> On Mon, Aug 24, 2015 at 3:18 AM, Asmaa Ayman <[email protected]
>>>>>>>>>> > wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Cyrus,
>>>>>>>>>>>
>>>>>>>>>>> Thanks a lot for the help! We did what you said and it passed
>>>>>>>>>>> that error but now we are facing this one:
>>>>>>>>>>>
>>>>>>>>>>> django.db.utils.ProgrammingError: relation "concepts" does not
>>>>>>>>>>> exist
>>>>>>>>>>> LINE 1: ...concepts"."nodetype", "concepts"."legacyoid" FROM
>>>>>>>>>>> "concepts"...
>>>>>>>>>>>
>>>>>>>>>>> You can find below a more informative log, and I am also
>>>>>>>>>>> attaching the entire log.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> LOADING GRAPHS
>>>>>>>>>>> (/usr/share/sandboxes/egyarch/my_hip_app/my_hip_app/source_data/resource_graphs)
>>>>>>>>>>> ---------------
>>>>>>>>>>>
>>>>>>>>>>> INDEXING ENTITY NODES
>>>>>>>>>>> ---------------------
>>>>>>>>>>> Traceback (most recent call last):
>>>>>>>>>>>   File "manage.py", line 28, in <module>
>>>>>>>>>>>     execute_from_command_line(sys.argv)
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>>  line
>>>>>>>>>>> 399, in execute_from_command_line
>>>>>>>>>>>     utility.execute()
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>>  line
>>>>>>>>>>> 392, in execute
>>>>>>>>>>>     self.fetch_command(subcommand).run_from_argv(self.argv)
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py", 
>>>>>>>>>>> line
>>>>>>>>>>> 242, in run_from_argv
>>>>>>>>>>>     self.execute(*args, **options.__dict__)
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py", 
>>>>>>>>>>> line
>>>>>>>>>>> 285, in execute
>>>>>>>>>>>     output = self.handle(*args, **options)
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>>> line 67, in handle
>>>>>>>>>>>     self.install(package_name)
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>>> line 114, in install
>>>>>>>>>>>     install()
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/share/sandboxes/egyarch/my_hip_app/my_hip_app/setup.py", line 
>>>>>>>>>>> 6, in
>>>>>>>>>>> install
>>>>>>>>>>>     setup.install()
>>>>>>>>>>>   File "/usr/lib/python2.7/site-packages/arches_hip/setup.py",
>>>>>>>>>>> line 24, in install
>>>>>>>>>>>     load_resource_graphs()
>>>>>>>>>>>   File "/usr/lib/python2.7/site-packages/arches_hip/setup.py",
>>>>>>>>>>> line 47, in load_resource_graphs
>>>>>>>>>>>     resource_graphs.load_graphs(break_on_error=True)
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/package_utils/resource_graphs.py",
>>>>>>>>>>> line 69, in load_graphs
>>>>>>>>>>>     concepts.index_entity_concept_lables()
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/package_utils/concepts.py",
>>>>>>>>>>> line 17, in index_entity_concept_lables
>>>>>>>>>>>     domains_concept =
>>>>>>>>>>> Concept('00000000-0000-0000-0000-000000000003')
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/app/models/concept.py", 
>>>>>>>>>>> line 60,
>>>>>>>>>>> in __init__
>>>>>>>>>>>     self.get(args[0])
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/app/models/concept.py", 
>>>>>>>>>>> line 97,
>>>>>>>>>>> in get
>>>>>>>>>>>     self.load(models.Concepts.objects.get(pk=id))
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/manager.py", 
>>>>>>>>>>> line 151,
>>>>>>>>>>> in get
>>>>>>>>>>>     return self.get_queryset().get(*args, **kwargs)
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
>>>>>>>>>>> 304, in
>>>>>>>>>>> get
>>>>>>>>>>>     num = len(clone)
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
>>>>>>>>>>> 77, in
>>>>>>>>>>> __len__
>>>>>>>>>>>     self._fetch_all()
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
>>>>>>>>>>> 857, in
>>>>>>>>>>> _fetch_all
>>>>>>>>>>>     self._result_cache = list(self.iterator())
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
>>>>>>>>>>> 220, in
>>>>>>>>>>> iterator
>>>>>>>>>>>     for row in compiler.results_iter():
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/sql/compiler.py",
>>>>>>>>>>>  line
>>>>>>>>>>> 713, in results_iter
>>>>>>>>>>>     for rows in self.execute_sql(MULTI):
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/sql/compiler.py",
>>>>>>>>>>>  line
>>>>>>>>>>> 786, in execute_sql
>>>>>>>>>>>     cursor.execute(sql, params)
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/backends/util.py", line 
>>>>>>>>>>> 69, in
>>>>>>>>>>> execute
>>>>>>>>>>>     return super(CursorDebugWrapper, self).execute(sql, params)
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/backends/util.py", line 
>>>>>>>>>>> 53, in
>>>>>>>>>>> execute
>>>>>>>>>>>     return self.cursor.execute(sql, params)
>>>>>>>>>>>   File "/usr/lib/python2.7/site-packages/django/db/utils.py",
>>>>>>>>>>> line 99, in __exit__
>>>>>>>>>>>     six.reraise(dj_exc_type, dj_exc_value, traceback)
>>>>>>>>>>>   File
>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/backends/util.py", line 
>>>>>>>>>>> 53, in
>>>>>>>>>>> execute
>>>>>>>>>>>     return self.cursor.execute(sql, params)
>>>>>>>>>>> django.db.utils.ProgrammingError: relation "concepts" does not
>>>>>>>>>>> exist
>>>>>>>>>>> LINE 1: ...concepts"."nodetype", "concepts"."legacyoid" FROM
>>>>>>>>>>> "concepts"...
>>>>>>>>>>>                                                              ^
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> I, my colleagues and everyone here at AUC really appreciate your
>>>>>>>>>>> help.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> All the best,
>>>>>>>>>>>
>>>>>>>>>>> Asmaa
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Stay Focused. Stay Productive!
>>>>>>>>>>>
>>>>>>>>>>> On Sun, Aug 23, 2015 at 6:29 PM, Cyrus Hiatt <[email protected]
>>>>>>>>>>> > wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Asmaa -
>>>>>>>>>>>>
>>>>>>>>>>>> I see your RESOURCE_MODEL and RESOURCE_TYPE_CONFIGS are
>>>>>>>>>>>> uncommented in settings.py overriding the hip resource model. 
>>>>>>>>>>>> Could you
>>>>>>>>>>>> re-comment them and run the install command again?
>>>>>>>>>>>>
>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>
>>>>>>>>>>>> Cyrus
>>>>>>>>>>>>
>>>>>>>>>>>> On Sun, Aug 23, 2015 at 8:13 AM, Asmaa Ayman <
>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Cyrus,
>>>>>>>>>>>>>
>>>>>>>>>>>>> I am using a different user and password, but all written in
>>>>>>>>>>>>> the settings.py file. my postgis template database matches the 
>>>>>>>>>>>>> one in the
>>>>>>>>>>>>> settings.py file. It is 'template_postgis'. What do you advise.
>>>>>>>>>>>>>
>>>>>>>>>>>>> I am attaching the entire output file, starting from the
>>>>>>>>>>>>> installation command and including the error I am stuck at. Also 
>>>>>>>>>>>>> attached
>>>>>>>>>>>>> the settings.py file.
>>>>>>>>>>>>>
>>>>>>>>>>>>> I really appreciate your help!
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thanks a lot,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Asmaa
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>> Stay Focused. Stay Productive!
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Sun, Aug 23, 2015 at 4:30 PM, Cyrus Hiatt <
>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Asmaa -
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Are you using the default user ('postgres') and password
>>>>>>>>>>>>>> ('postgis') for your postgres connection?  If so, does the name 
>>>>>>>>>>>>>> of your
>>>>>>>>>>>>>> postgis template database match what's in your Django database 
>>>>>>>>>>>>>> settings
>>>>>>>>>>>>>> (probably 'template_postgis_20'?
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Cheers,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Cyrus
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sun, Aug 23, 2015 at 6:36 AM, 'Asmaa Ayman' via Arches
>>>>>>>>>>>>>> Project <[email protected]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Dear Adam,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Yes, we are using a virtual Environment and it was active,
>>>>>>>>>>>>>>> my colleague followed the exact steps in the link you provided 
>>>>>>>>>>>>>>> and still
>>>>>>>>>>>>>>> the error remained unchanged.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Your advice is highly appreciated!
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> >>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Wed, Aug 19, 2015 at 12:05 PM, Asmaa Ayman <
>>>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Dear Mai,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Kindly check the reply of Arches' Support. Can you please
>>>>>>>>>>>>>>>> re-install Arches again following the instructions sent
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Server: 10.2.2.33
>>>>>>>>>>>>>>>> username: django
>>>>>>>>>>>>>>>> pwd: AUC$123
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> directory: /usr/share/sandboxes/egyarch
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> you can download PuTTY from here: http://www.putty.org/
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Many thanks for your invaluable help and continuous support!
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Asmaa
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>> Stay Focused. Stay Productive!
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Mon, Aug 17, 2015 at 8:38 PM, Adam Cox <
>>>>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> HI Asmaa, are you using a virtual environment?  It looks
>>>>>>>>>>>>>>>>> like you are using the default python installation.  You 
>>>>>>>>>>>>>>>>> should make a
>>>>>>>>>>>>>>>>> virtual environment, activate it, and then install arches-hip 
>>>>>>>>>>>>>>>>> there.
>>>>>>>>>>>>>>>>> Here's more information on that:
>>>>>>>>>>>>>>>>> https://arches-hip.readthedocs.org/en/latest/getting-started/#installating-arches-hip
>>>>>>>>>>>>>>>>> .
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Good luck!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Sunday, August 16, 2015 at 10:59:07 AM UTC-5,
>>>>>>>>>>>>>>>>> [email protected] wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Dear All,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I am trying to install Arches-HIP and I am getting an
>>>>>>>>>>>>>>>>>> error at the last step before running arches: *(ENV)$
>>>>>>>>>>>>>>>>>> python manage.py packages -o install*
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> I tried it on Centos 7 and on ubuntu, using the install
>>>>>>>>>>>>>>>>>> dependencies script; yet both give me the same error.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Centos 7*
>>>>>>>>>>>>>>>>>> VACUUM
>>>>>>>>>>>>>>>>>> deleting index : concept_labels
>>>>>>>>>>>>>>>>>> deleting index : term
>>>>>>>>>>>>>>>>>> Traceback (most recent call last):
>>>>>>>>>>>>>>>>>>   File "manage.py", line 28, in <module>
>>>>>>>>>>>>>>>>>>     execute_from_command_line(sys.argv)
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>>>  line
>>>>>>>>>>>>>>>>>> 399, in execute_from_command_line
>>>>>>>>>>>>>>>>>>     utility.execute()
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>>>  line
>>>>>>>>>>>>>>>>>> 392, in execute
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> self.fetch_command(subcommand).run_from_argv(self.argv)
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>>>  line
>>>>>>>>>>>>>>>>>> 242, in run_from_argv
>>>>>>>>>>>>>>>>>>     self.execute(*args, **options.__dict__)
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>>>  line
>>>>>>>>>>>>>>>>>> 285, in execute
>>>>>>>>>>>>>>>>>>     output = self.handle(*args, **options)
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>>> line 67, in handle
>>>>>>>>>>>>>>>>>>     self.install(package_name)
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>>> line 114, in install
>>>>>>>>>>>>>>>>>>     install()
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/share/sandboxes/Projects/my_hip_app/my_hip_app/setup.py",
>>>>>>>>>>>>>>>>>>  line 6, in
>>>>>>>>>>>>>>>>>> install
>>>>>>>>>>>>>>>>>>     setup.install()
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches_hip/setup.py", line 
>>>>>>>>>>>>>>>>>> 22, in install
>>>>>>>>>>>>>>>>>>     Resource().prepare_term_index(create=True)
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/app/models/resource.py",
>>>>>>>>>>>>>>>>>>  line 53,
>>>>>>>>>>>>>>>>>> in __new__
>>>>>>>>>>>>>>>>>>     mod = __import__(modulename, globals(), locals(),
>>>>>>>>>>>>>>>>>> [classname], -1)
>>>>>>>>>>>>>>>>>> ImportError: No module named resource
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Ubuntu *
>>>>>>>>>>>>>>>>>> VACUUM
>>>>>>>>>>>>>>>>>> deleting index : concept_labels
>>>>>>>>>>>>>>>>>> deleting index : term
>>>>>>>>>>>>>>>>>> Traceback (most recent call last):
>>>>>>>>>>>>>>>>>>   File "manage.py", line 28, in <module>
>>>>>>>>>>>>>>>>>>     execute_from_command_line(sys.argv)
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>>> line 338, in execute_from_command_line
>>>>>>>>>>>>>>>>>>     utility.execute()
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>>> line 330, in execute
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> self.fetch_command(subcommand).run_from_argv(self.argv)
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>>> line 393, in run_from_argv
>>>>>>>>>>>>>>>>>>     self.execute(*args, **cmd_options)
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>>> line 444, in execute
>>>>>>>>>>>>>>>>>>     output = self.handle(*args, **options)
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>>> line 67, in handle
>>>>>>>>>>>>>>>>>>     self.install(package_name)
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>>> line 114, in install
>>>>>>>>>>>>>>>>>>     install()
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/share/sandboxes/Projects/my_hip_app/my_hip_app/setup.py",
>>>>>>>>>>>>>>>>>>  line 6, in
>>>>>>>>>>>>>>>>>> install
>>>>>>>>>>>>>>>>>>     setup.install()
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches_hip/setup.py",
>>>>>>>>>>>>>>>>>>  line 22, in
>>>>>>>>>>>>>>>>>> install
>>>>>>>>>>>>>>>>>>     Resource().prepare_term_index(create=True)
>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches/app/models/resource.py",
>>>>>>>>>>>>>>>>>> line 53, in __new__
>>>>>>>>>>>>>>>>>>     mod = __import__(modulename, globals(), locals(),
>>>>>>>>>>>>>>>>>> [classname], -1)
>>>>>>>>>>>>>>>>>> ImportError: No module named resource
>>>>>>>>>>>>>>>>>> (ENV)arches@mediathread
>>>>>>>>>>>>>>>>>> :/usr/share/sandboxes/Projects/my_hip_app$
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> and I couldn't find the database arches_my_hip_app
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Can you please help me out with that? I will be working
>>>>>>>>>>>>>>>>>> on the Centos server.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thanks a lot,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Asmaa
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
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