Hi Alexei,

Apparently I ended up using the pip installation that was outside the
virtual environment, so arches was installed outside it as well. After
using the proper pip, I've got Arches-hip in the right place and after
troubleshooting some more psql related errors, the command "python
manage.py packages -o install" seems to run fine without any errors. so
Thanks a zillion for your continued help and support!! we really appreciate
it.
Now I think we're almost there, we are running this command:
 "python manage.py runserver 12.*.*.*:**"
and it runs fine on a terminal returning zero errors and saying "Starting
development server at http://12.*.*.*:**/";, however when opening
"http://12.*.*.*
: **/" in a browser, we get a message that the page is not available. So do
you have any idea what could have gone wrong?

Thanks a lot



On Mon, Sep 14, 2015 at 6:57 PM, Alexei Peters <[email protected]> wrote:

> Hi Mai,
> Wow this is really baffling!
>
> Just to confirm the steps you took to install arches from a clean machine
> (generally):
>
>    1. Install pip
>    2. pip install virtualenv
>    3. $ virtualenv ENV
>    4. $ source ENV/bin/activate
>    5. (ENV)$ pip install arches_hip
>
> After doing that, you said that you have arches and arches_hip directories
> in the default python location?  Is that true?
>
> -Alexei
>
>
>
> Director of Web Development - Farallon Geographics, Inc. - 971.227.3173
>
> On Mon, Sep 14, 2015 at 12:32 AM, Mai Abdelaziz El Kady <
> [email protected]> wrote:
>
>> Hi Alexei,
>>
>> Actually, I used pip install arches_hip
>>
>> Thanks
>>
>>
>> On Sun, Sep 13, 2015 at 7:54 PM, Alexei Peters <[email protected]>
>> wrote:
>>
>>> Hi Mai,
>>> Did you pip install arches, or arches-hip?
>>> From the looks of the error message arches-hip isn't installed.
>>> Cheers,
>>> Alexei
>>>
>>>
>>> Director of Web Development - Farallon Geographics, Inc. - 971.227.3173
>>>
>>> On Sun, Sep 13, 2015 at 1:50 AM, <[email protected]> wrote:
>>>
>>>> Hi Adam and Alexei,
>>>>
>>>> We have decided to start a clean installation of Arches on a new sever,
>>>> we are now installing it on Red Hat Enterprise Linux Server release 6.7.
>>>> There are good news and bad news, the bad news is that we got a brand
>>>> new error message when running:  python manage.py packages -o install from
>>>> the virtual environment, the error is listed below.
>>>> The good news is that the error message refers to the python that is in
>>>> the virtual environment not outside it and when running which python, it
>>>> refers to the one inside the virtual environment
>>>> (/projects/ENV/bin/python). However, arches and arches-hip still have
>>>> directories in (/usr/local/lib/python2.7/site-packages/) and what I got
>>>> from Alexei's reply is that this is not okay. So should I try uninstalling
>>>> it again or not. Should these arches directories be in
>>>> (/projects/ENV/lib/python2.7/site-packages/) instead, for it to function
>>>> correctly?
>>>>
>>>> The new error that we get is:
>>>> Traceback (most recent call last):
>>>>   File "manage.py", line 28, in <module>
>>>>     execute_from_command_line(sys.argv)
>>>>   File
>>>> "/opt/projects/ENV/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>> line 338, in execute_from_command_line
>>>>     utility.execute()
>>>>   File
>>>> "/opt/projects/ENV/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>> line 303, in execute
>>>>     settings.INSTALLED_APPS
>>>>   File
>>>> "/opt/projects/ENV/lib/python2.7/site-packages/django/conf/__init__.py",
>>>> line 48, in __getattr__
>>>>     self._setup(name)
>>>>   File
>>>> "/opt/projects/ENV/lib/python2.7/site-packages/django/conf/__init__.py",
>>>> line 44, in _setup
>>>>     self._wrapped = Settings(settings_module)
>>>>   File
>>>> "/opt/projects/ENV/lib/python2.7/site-packages/django/conf/__init__.py",
>>>> line 92, in __init__
>>>>     mod = importlib.import_module(self.SETTINGS_MODULE)
>>>>   File "/usr/local/lib/python2.7/importlib/__init__.py", line 37, in
>>>> import_module
>>>>     __import__(name)
>>>>   File "/opt/projects/my_hip_app/my_hip_app/settings.py", line 3, in
>>>> <module>
>>>>     from arches_hip.settings import *
>>>> ImportError: No module named arches_hip.settings
>>>>
>>>> Once again, Thanks a lot for your continued help and support.
>>>>
>>>> --
>>>> Sincerely,
>>>> Mai Abdelaziz
>>>>
>>>>
>>>> On Wednesday, September 9, 2015 at 6:52:59 PM UTC+2, Alexei Peters
>>>> wrote:
>>>>>
>>>>> Hi Mai,
>>>>> It looks like you have 'arches' installed in the default python
>>>>> location (at /usr/lib/python2.7/site-packages/).  Maybe you installed
>>>>> arches there first before realizing that you needed to use a virtual
>>>>> environment.
>>>>> I would try un-installing "arches' from the default python instance.
>>>>>
>>>>> Open a new terminal window and make sure the virtual environment IS
>>>>> NOT activated.
>>>>> run the command "pip uninstall arches"
>>>>>
>>>>> Go to /usr/lib/python2.7/site-packages/ and confirm that the arches
>>>>> directory is gone (if not you can simply delete it).
>>>>> I'd also recommend uninstalling all the arches dependencies (found in
>>>>> arches/arches/install/requirements.txt)
>>>>>
>>>>> Once you've done that, re-activate your virtualenv and try running
>>>>>
>>>>>> *python manage.py packages -o install*
>>>>>
>>>>>
>>>>> Let us know if that helps.
>>>>> Cheers,
>>>>> Alexei
>>>>>
>>>>>
>>>>> Director of Web Development - Farallon Geographics, Inc. -
>>>>> 971.227.3173
>>>>>
>>>>> On Tue, Sep 8, 2015 at 10:47 AM, Adam Cox <[email protected]> wrote:
>>>>>
>>>>>> Hello Mai, it still bothers me that your error messages were coming
>>>>>> from python files that were not within your virtual environment, but in 
>>>>>> the
>>>>>> default python installation instead (even though I can see that you had 
>>>>>> the
>>>>>> virtual environment activated).  The last error message you sent looked
>>>>>> like you were using CentOS.  CentOS 7 ships with Python 2.7.5 (as you can
>>>>>> see here <http://mirror.centos.org/centos/7/os/x86_64/Packages/>),
>>>>>> but Arches needs Python 2.7.6.  I'm unclear what problems that version
>>>>>> difference may cause, but this may be one of them.  While your virtual
>>>>>> environment is activated, try *python --version *and *which python *to
>>>>>> see what version of Python you are running and where it is located.
>>>>>>
>>>>>> I know this is kind of a step behind the other troubleshooting you've
>>>>>> been doing, but it may be worth checking out.
>>>>>>
>>>>>> Adam
>>>>>>
>>>>>> On Thursday, September 3, 2015 at 3:15:12 AM UTC-5, Mai Abdelaziz El
>>>>>> Kady wrote:
>>>>>>>
>>>>>>> Hi Alexei,
>>>>>>>
>>>>>>> I am sorry about the delayed response.
>>>>>>> I am stumped as well, I have tried your last suggestion and the
>>>>>>> results were the same.
>>>>>>> When accessing psql through a terminal we found that the table
>>>>>>> concepts is created and there are even values in it!
>>>>>>> We tried selecting from it using the command "SELECT * FROM
>>>>>>> concepts.concepts;" and it did return some values,
>>>>>>> However when we tried "SELECT * FROM concepts;" the previous error
>>>>>>> was shown; that is "relation concepts does not exist".
>>>>>>> Now I am not an experienced psql user but isn't there a search path
>>>>>>> that should be checked by sql in case the schema is omitted?
>>>>>>> Do you think this has anything to do with the problem that we're
>>>>>>> facing?
>>>>>>> One last thing, do you know where the errors are logged in Arches?
>>>>>>>
>>>>>>> Thanks a lot for your tremendous help!
>>>>>>>
>>>>>>> --
>>>>>>> Sincerely,
>>>>>>> Mai Abdelaziz
>>>>>>>
>>>>>>>
>>>>>>> On Thu, Aug 27, 2015 at 9:52 PM, Alexei Peters <[email protected]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi Mai,
>>>>>>>> I'm a bit stumped!  Every time I've seen an error like "
>>>>>>>> django.db.utils.ProgrammingError: relation "concepts" does not
>>>>>>>> exist" it invariably means that the table hasn't been created or is
>>>>>>>> somehow inaccessible.
>>>>>>>>
>>>>>>>> My only other suggestion would be to change your db settings to
>>>>>>>> this and test again:
>>>>>>>>
>>>>>>>> DATABASES = {
>>>>>>>>     'default': {
>>>>>>>>    'ENGINE': 'django.db.backends.postgresql_psycopg2',
>>>>>>>>         'NAME': 'arches_%s' % (PACKAGE_NAME),
>>>>>>>>         'USER': 'd********',
>>>>>>>>         'PASSWORD': '****',
>>>>>>>>         'HOST': '127.0.0.1',
>>>>>>>>         'PORT': '5432',
>>>>>>>>    'POSTGIS_TEMPLATE' : 'template_postgis'
>>>>>>>>     }
>>>>>>>> }
>>>>>>>>
>>>>>>>> See if that works.
>>>>>>>> Cheers,
>>>>>>>> Alexei
>>>>>>>>
>>>>>>>>
>>>>>>>> Director of Web Development - Farallon Geographics, Inc. -
>>>>>>>> 971.227.3173
>>>>>>>>
>>>>>>>> On Thu, Aug 27, 2015 at 5:51 AM, Mai Abdelaziz El Kady <
>>>>>>>> [email protected]> wrote:
>>>>>>>>
>>>>>>>>> Hi Alexei,
>>>>>>>>>
>>>>>>>>> Thanks for your suggestions.
>>>>>>>>> I have tried loading the system using the "postgres" user and
>>>>>>>>> checked that there is indeed a scheme called "concepts", and within 
>>>>>>>>> it a
>>>>>>>>> table called "concepts" as well (shown in the screenshot attached), 
>>>>>>>>> and yet
>>>>>>>>> still the same error remains unchanged.
>>>>>>>>>
>>>>>>>>> I really appreciate your help.
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Sincerely,
>>>>>>>>> Mai Abdelaziz
>>>>>>>>>
>>>>>>>>> On Wed, Aug 26, 2015 at 6:39 PM, Alexei Peters <[email protected]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Mai,
>>>>>>>>>> It appears that your database called "arches_my_hip_app" wasn't
>>>>>>>>>> installed correctly.  If you have pgadmin3 or access to a terminal 
>>>>>>>>>> can you
>>>>>>>>>> confirm that you have a schema called "concepts" and within that a 
>>>>>>>>>> table
>>>>>>>>>> called "concepts".
>>>>>>>>>> Your database user "django" needs to have the privilege to create
>>>>>>>>>> tables, functions, etc..  Can you confirm that as well.  As a test 
>>>>>>>>>> you
>>>>>>>>>> might temporarily load the system using the "postgres" user.
>>>>>>>>>> Thanks,
>>>>>>>>>> Alexei
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Director of Web Development - Farallon Geographics, Inc. -
>>>>>>>>>> 971.227.3173
>>>>>>>>>>
>>>>>>>>>> On Wed, Aug 26, 2015 at 12:43 AM, 'Mai Abdelaziz El Kady' via
>>>>>>>>>> Arches Project <[email protected]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Cyrus,
>>>>>>>>>>>
>>>>>>>>>>> My name is Mai and I am working with Asmaa in installing Arches.
>>>>>>>>>>> Thank you for your quick reply.
>>>>>>>>>>> We tried your suggestion but unfortunately the error remained
>>>>>>>>>>> the same, so do you have any more ideas about what could be the 
>>>>>>>>>>> cause of it?
>>>>>>>>>>>
>>>>>>>>>>> Thanks a lot for your help and support
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Sincerely,
>>>>>>>>>>> Mai Abdelaziz
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Mon, Aug 24, 2015 at 5:01 PM, Cyrus Hiatt <[email protected]
>>>>>>>>>>> > wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Asmaa -
>>>>>>>>>>>>
>>>>>>>>>>>> Glad to hear you got a bit further.
>>>>>>>>>>>>
>>>>>>>>>>>> Sorry I didn't catch this last time, but I see that the paths
>>>>>>>>>>>> (e.g. 'os.path....') in: RESOURCE_GRAPH_LOCATIONS,
>>>>>>>>>>>> CONCEPT_SCHEME_LOCATIONS, and BUSINESS_DATA_FILES have been 
>>>>>>>>>>>> uncommented.
>>>>>>>>>>>> You should try commenting those lines back out again until you are 
>>>>>>>>>>>> ready to
>>>>>>>>>>>> modify or add to the files in those directories. The settings for 
>>>>>>>>>>>> those
>>>>>>>>>>>> variables should look like this:
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> # RESOURCE_GRAPH_LOCATIONS = (
>>>>>>>>>>>> #     # Put strings here, like "/home/data/resource_graphs" or
>>>>>>>>>>>> "C:/data/resource_graphs".
>>>>>>>>>>>> #     # Always use forward slashes, even on Windows.
>>>>>>>>>>>> #     # Don't forget to use absolute paths, not relative paths.
>>>>>>>>>>>> #     os.path.join(PACKAGE_ROOT, 'source_data',
>>>>>>>>>>>> 'resource_graphs'),
>>>>>>>>>>>> # )
>>>>>>>>>>>>
>>>>>>>>>>>> CONCEPT_SCHEME_LOCATIONS = (
>>>>>>>>>>>>     # Put strings here, like "/home/data/authority_files" or
>>>>>>>>>>>> "C:/data/authority_files".
>>>>>>>>>>>>     # Always use forward slashes, even on Windows.
>>>>>>>>>>>>     # Don't forget to use absolute paths, not relative paths.
>>>>>>>>>>>>
>>>>>>>>>>>>     #'absolute/path/to/authority_files',
>>>>>>>>>>>>     # os.path.normpath(os.path.join(PACKAGE_ROOT,
>>>>>>>>>>>> 'source_data', 'concepts', 'authority_files')),
>>>>>>>>>>>> )
>>>>>>>>>>>>
>>>>>>>>>>>> BUSISNESS_DATA_FILES = (
>>>>>>>>>>>>     # Put strings here, like "/home/html/django_templates" or
>>>>>>>>>>>> "C:/www/django/templates".
>>>>>>>>>>>>     # Always use forward slashes, even on Windows.
>>>>>>>>>>>>     # Don't forget to use absolute paths, not relative paths.
>>>>>>>>>>>>     # os.path.normpath(os.path.join(PACKAGE_ROOT,
>>>>>>>>>>>> 'source_data', 'business_data', 'sample.arches')),
>>>>>>>>>>>> )
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Cheers,
>>>>>>>>>>>>
>>>>>>>>>>>> Cyrus
>>>>>>>>>>>>
>>>>>>>>>>>> On Mon, Aug 24, 2015 at 3:18 AM, Asmaa Ayman <
>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Cyrus,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thanks a lot for the help! We did what you said and it passed
>>>>>>>>>>>>> that error but now we are facing this one:
>>>>>>>>>>>>>
>>>>>>>>>>>>> django.db.utils.ProgrammingError: relation "concepts" does not
>>>>>>>>>>>>> exist
>>>>>>>>>>>>> LINE 1: ...concepts"."nodetype", "concepts"."legacyoid" FROM
>>>>>>>>>>>>> "concepts"...
>>>>>>>>>>>>>
>>>>>>>>>>>>> You can find below a more informative log, and I am also
>>>>>>>>>>>>> attaching the entire log.
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> LOADING GRAPHS
>>>>>>>>>>>>> (/usr/share/sandboxes/egyarch/my_hip_app/my_hip_app/source_data/resource_graphs)
>>>>>>>>>>>>> ---------------
>>>>>>>>>>>>>
>>>>>>>>>>>>> INDEXING ENTITY NODES
>>>>>>>>>>>>> ---------------------
>>>>>>>>>>>>> Traceback (most recent call last):
>>>>>>>>>>>>>   File "manage.py", line 28, in <module>
>>>>>>>>>>>>>     execute_from_command_line(sys.argv)
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>  line
>>>>>>>>>>>>> 399, in execute_from_command_line
>>>>>>>>>>>>>     utility.execute()
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>  line
>>>>>>>>>>>>> 392, in execute
>>>>>>>>>>>>>     self.fetch_command(subcommand).run_from_argv(self.argv)
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py",
>>>>>>>>>>>>>  line
>>>>>>>>>>>>> 242, in run_from_argv
>>>>>>>>>>>>>     self.execute(*args, **options.__dict__)
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py",
>>>>>>>>>>>>>  line
>>>>>>>>>>>>> 285, in execute
>>>>>>>>>>>>>     output = self.handle(*args, **options)
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>> line 67, in handle
>>>>>>>>>>>>>     self.install(package_name)
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>> line 114, in install
>>>>>>>>>>>>>     install()
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/share/sandboxes/egyarch/my_hip_app/my_hip_app/setup.py", 
>>>>>>>>>>>>> line 6, in
>>>>>>>>>>>>> install
>>>>>>>>>>>>>     setup.install()
>>>>>>>>>>>>>   File "/usr/lib/python2.7/site-packages/arches_hip/setup.py",
>>>>>>>>>>>>> line 24, in install
>>>>>>>>>>>>>     load_resource_graphs()
>>>>>>>>>>>>>   File "/usr/lib/python2.7/site-packages/arches_hip/setup.py",
>>>>>>>>>>>>> line 47, in load_resource_graphs
>>>>>>>>>>>>>     resource_graphs.load_graphs(break_on_error=True)
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/package_utils/resource_graphs.py",
>>>>>>>>>>>>> line 69, in load_graphs
>>>>>>>>>>>>>     concepts.index_entity_concept_lables()
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/package_utils/concepts.py",
>>>>>>>>>>>>> line 17, in index_entity_concept_lables
>>>>>>>>>>>>>     domains_concept =
>>>>>>>>>>>>> Concept('00000000-0000-0000-0000-000000000003')
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/app/models/concept.py", 
>>>>>>>>>>>>> line 60,
>>>>>>>>>>>>> in __init__
>>>>>>>>>>>>>     self.get(args[0])
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/app/models/concept.py", 
>>>>>>>>>>>>> line 97,
>>>>>>>>>>>>> in get
>>>>>>>>>>>>>     self.load(models.Concepts.objects.get(pk=id))
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/manager.py", 
>>>>>>>>>>>>> line 151,
>>>>>>>>>>>>> in get
>>>>>>>>>>>>>     return self.get_queryset().get(*args, **kwargs)
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", 
>>>>>>>>>>>>> line 304, in
>>>>>>>>>>>>> get
>>>>>>>>>>>>>     num = len(clone)
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", 
>>>>>>>>>>>>> line 77, in
>>>>>>>>>>>>> __len__
>>>>>>>>>>>>>     self._fetch_all()
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", 
>>>>>>>>>>>>> line 857, in
>>>>>>>>>>>>> _fetch_all
>>>>>>>>>>>>>     self._result_cache = list(self.iterator())
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", 
>>>>>>>>>>>>> line 220, in
>>>>>>>>>>>>> iterator
>>>>>>>>>>>>>     for row in compiler.results_iter():
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/sql/compiler.py",
>>>>>>>>>>>>>  line
>>>>>>>>>>>>> 713, in results_iter
>>>>>>>>>>>>>     for rows in self.execute_sql(MULTI):
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/sql/compiler.py",
>>>>>>>>>>>>>  line
>>>>>>>>>>>>> 786, in execute_sql
>>>>>>>>>>>>>     cursor.execute(sql, params)
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/backends/util.py", 
>>>>>>>>>>>>> line 69, in
>>>>>>>>>>>>> execute
>>>>>>>>>>>>>     return super(CursorDebugWrapper, self).execute(sql, params)
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/backends/util.py", 
>>>>>>>>>>>>> line 53, in
>>>>>>>>>>>>> execute
>>>>>>>>>>>>>     return self.cursor.execute(sql, params)
>>>>>>>>>>>>>   File "/usr/lib/python2.7/site-packages/django/db/utils.py",
>>>>>>>>>>>>> line 99, in __exit__
>>>>>>>>>>>>>     six.reraise(dj_exc_type, dj_exc_value, traceback)
>>>>>>>>>>>>>   File
>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/backends/util.py", 
>>>>>>>>>>>>> line 53, in
>>>>>>>>>>>>> execute
>>>>>>>>>>>>>     return self.cursor.execute(sql, params)
>>>>>>>>>>>>> django.db.utils.ProgrammingError: relation "concepts" does not
>>>>>>>>>>>>> exist
>>>>>>>>>>>>> LINE 1: ...concepts"."nodetype", "concepts"."legacyoid" FROM
>>>>>>>>>>>>> "concepts"...
>>>>>>>>>>>>>                                                              ^
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> I, my colleagues and everyone here at AUC really appreciate
>>>>>>>>>>>>> your help.
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> All the best,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Asmaa
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>> Stay Focused. Stay Productive!
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Sun, Aug 23, 2015 at 6:29 PM, Cyrus Hiatt <
>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Asmaa -
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I see your RESOURCE_MODEL and RESOURCE_TYPE_CONFIGS are
>>>>>>>>>>>>>> uncommented in settings.py overriding the hip resource model. 
>>>>>>>>>>>>>> Could you
>>>>>>>>>>>>>> re-comment them and run the install command again?
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Cyrus
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sun, Aug 23, 2015 at 8:13 AM, Asmaa Ayman <
>>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi Cyrus,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I am using a different user and password, but all written in
>>>>>>>>>>>>>>> the settings.py file. my postgis template database matches the 
>>>>>>>>>>>>>>> one in the
>>>>>>>>>>>>>>> settings.py file. It is 'template_postgis'. What do you advise.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I am attaching the entire output file, starting from the
>>>>>>>>>>>>>>> installation command and including the error I am stuck at. 
>>>>>>>>>>>>>>> Also attached
>>>>>>>>>>>>>>> the settings.py file.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I really appreciate your help!
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Thanks a lot,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Asmaa
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>> Stay Focused. Stay Productive!
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Sun, Aug 23, 2015 at 4:30 PM, Cyrus Hiatt <
>>>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi Asmaa -
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Are you using the default user ('postgres') and password
>>>>>>>>>>>>>>>> ('postgis') for your postgres connection?  If so, does the 
>>>>>>>>>>>>>>>> name of your
>>>>>>>>>>>>>>>> postgis template database match what's in your Django database 
>>>>>>>>>>>>>>>> settings
>>>>>>>>>>>>>>>> (probably 'template_postgis_20'?
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Cheers,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Cyrus
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Sun, Aug 23, 2015 at 6:36 AM, 'Asmaa Ayman' via Arches
>>>>>>>>>>>>>>>> Project <[email protected]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Dear Adam,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Yes, we are using a virtual Environment and it was active,
>>>>>>>>>>>>>>>>> my colleague followed the exact steps in the link you 
>>>>>>>>>>>>>>>>> provided and still
>>>>>>>>>>>>>>>>> the error remained unchanged.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Your advice is highly appreciated!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> >>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Wed, Aug 19, 2015 at 12:05 PM, Asmaa Ayman <
>>>>>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Dear Mai,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Kindly check the reply of Arches' Support. Can you please
>>>>>>>>>>>>>>>>>> re-install Arches again following the instructions sent
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Server: 10.2.2.33
>>>>>>>>>>>>>>>>>> username: django
>>>>>>>>>>>>>>>>>> pwd: AUC$123
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> directory: /usr/share/sandboxes/egyarch
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> you can download PuTTY from here: http://www.putty.org/
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Many thanks for your invaluable help and continuous
>>>>>>>>>>>>>>>>>> support!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Asmaa
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>> Stay Focused. Stay Productive!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Mon, Aug 17, 2015 at 8:38 PM, Adam Cox <
>>>>>>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> HI Asmaa, are you using a virtual environment?  It looks
>>>>>>>>>>>>>>>>>>> like you are using the default python installation.  You 
>>>>>>>>>>>>>>>>>>> should make a
>>>>>>>>>>>>>>>>>>> virtual environment, activate it, and then install 
>>>>>>>>>>>>>>>>>>> arches-hip there.
>>>>>>>>>>>>>>>>>>> Here's more information on that:
>>>>>>>>>>>>>>>>>>> https://arches-hip.readthedocs.org/en/latest/getting-started/#installating-arches-hip
>>>>>>>>>>>>>>>>>>> .
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Good luck!
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Sunday, August 16, 2015 at 10:59:07 AM UTC-5,
>>>>>>>>>>>>>>>>>>> [email protected] wrote:
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Dear All,
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> I am trying to install Arches-HIP and I am getting an
>>>>>>>>>>>>>>>>>>>> error at the last step before running arches: *(ENV)$
>>>>>>>>>>>>>>>>>>>> python manage.py packages -o install*
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> I tried it on Centos 7 and on ubuntu, using the install
>>>>>>>>>>>>>>>>>>>> dependencies script; yet both give me the same error.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> *Centos 7*
>>>>>>>>>>>>>>>>>>>> VACUUM
>>>>>>>>>>>>>>>>>>>> deleting index : concept_labels
>>>>>>>>>>>>>>>>>>>> deleting index : term
>>>>>>>>>>>>>>>>>>>> Traceback (most recent call last):
>>>>>>>>>>>>>>>>>>>>   File "manage.py", line 28, in <module>
>>>>>>>>>>>>>>>>>>>>     execute_from_command_line(sys.argv)
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>>>>>  line
>>>>>>>>>>>>>>>>>>>> 399, in execute_from_command_line
>>>>>>>>>>>>>>>>>>>>     utility.execute()
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>>>>>  line
>>>>>>>>>>>>>>>>>>>> 392, in execute
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> self.fetch_command(subcommand).run_from_argv(self.argv)
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>>>>>  line
>>>>>>>>>>>>>>>>>>>> 242, in run_from_argv
>>>>>>>>>>>>>>>>>>>>     self.execute(*args, **options.__dict__)
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>>>>>  line
>>>>>>>>>>>>>>>>>>>> 285, in execute
>>>>>>>>>>>>>>>>>>>>     output = self.handle(*args, **options)
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>>>>> line 67, in handle
>>>>>>>>>>>>>>>>>>>>     self.install(package_name)
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>>>>> line 114, in install
>>>>>>>>>>>>>>>>>>>>     install()
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/share/sandboxes/Projects/my_hip_app/my_hip_app/setup.py",
>>>>>>>>>>>>>>>>>>>>  line 6, in
>>>>>>>>>>>>>>>>>>>> install
>>>>>>>>>>>>>>>>>>>>     setup.install()
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches_hip/setup.py", 
>>>>>>>>>>>>>>>>>>>> line 22, in install
>>>>>>>>>>>>>>>>>>>>     Resource().prepare_term_index(create=True)
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/app/models/resource.py",
>>>>>>>>>>>>>>>>>>>>  line 53,
>>>>>>>>>>>>>>>>>>>> in __new__
>>>>>>>>>>>>>>>>>>>>     mod = __import__(modulename, globals(), locals(),
>>>>>>>>>>>>>>>>>>>> [classname], -1)
>>>>>>>>>>>>>>>>>>>> ImportError: No module named resource
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> *Ubuntu *
>>>>>>>>>>>>>>>>>>>> VACUUM
>>>>>>>>>>>>>>>>>>>> deleting index : concept_labels
>>>>>>>>>>>>>>>>>>>> deleting index : term
>>>>>>>>>>>>>>>>>>>> Traceback (most recent call last):
>>>>>>>>>>>>>>>>>>>>   File "manage.py", line 28, in <module>
>>>>>>>>>>>>>>>>>>>>     execute_from_command_line(sys.argv)
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>>>>> line 338, in execute_from_command_line
>>>>>>>>>>>>>>>>>>>>     utility.execute()
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>>>>> line 330, in execute
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> self.fetch_command(subcommand).run_from_argv(self.argv)
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>>>>> line 393, in run_from_argv
>>>>>>>>>>>>>>>>>>>>     self.execute(*args, **cmd_options)
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>>>>> line 444, in execute
>>>>>>>>>>>>>>>>>>>>     output = self.handle(*args, **options)
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>>>>> line 67, in handle
>>>>>>>>>>>>>>>>>>>>     self.install(package_name)
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>>>>> line 114, in install
>>>>>>>>>>>>>>>>>>>>     install()
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/share/sandboxes/Projects/my_hip_app/my_hip_app/setup.py",
>>>>>>>>>>>>>>>>>>>>  line 6, in
>>>>>>>>>>>>>>>>>>>> install
>>>>>>>>>>>>>>>>>>>>     setup.install()
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches_hip/setup.py",
>>>>>>>>>>>>>>>>>>>>  line 22, in
>>>>>>>>>>>>>>>>>>>> install
>>>>>>>>>>>>>>>>>>>>     Resource().prepare_term_index(create=True)
>>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches/app/models/resource.py",
>>>>>>>>>>>>>>>>>>>> line 53, in __new__
>>>>>>>>>>>>>>>>>>>>     mod = __import__(modulename, globals(), locals(),
>>>>>>>>>>>>>>>>>>>> [classname], -1)
>>>>>>>>>>>>>>>>>>>> ImportError: No module named resource
>>>>>>>>>>>>>>>>>>>> (ENV)arches@mediathread
>>>>>>>>>>>>>>>>>>>> :/usr/share/sandboxes/Projects/my_hip_app$
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> and I couldn't find the database arches_my_hip_app
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Can you please help me out with that? I will be working
>>>>>>>>>>>>>>>>>>>> on the Centos server.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Thanks a lot,
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Asmaa
>>>>>>>>>>>>>>>>>>>>
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