Hi Mai,
Wow this is really baffling!

Just to confirm the steps you took to install arches from a clean machine
(generally):

   1. Install pip
   2. pip install virtualenv
   3. $ virtualenv ENV
   4. $ source ENV/bin/activate
   5. (ENV)$ pip install arches_hip

After doing that, you said that you have arches and arches_hip directories
in the default python location?  Is that true?

-Alexei



Director of Web Development - Farallon Geographics, Inc. - 971.227.3173

On Mon, Sep 14, 2015 at 12:32 AM, Mai Abdelaziz El Kady <
[email protected]> wrote:

> Hi Alexei,
>
> Actually, I used pip install arches_hip
>
> Thanks
>
>
> On Sun, Sep 13, 2015 at 7:54 PM, Alexei Peters <[email protected]> wrote:
>
>> Hi Mai,
>> Did you pip install arches, or arches-hip?
>> From the looks of the error message arches-hip isn't installed.
>> Cheers,
>> Alexei
>>
>>
>> Director of Web Development - Farallon Geographics, Inc. - 971.227.3173
>>
>> On Sun, Sep 13, 2015 at 1:50 AM, <[email protected]> wrote:
>>
>>> Hi Adam and Alexei,
>>>
>>> We have decided to start a clean installation of Arches on a new sever,
>>> we are now installing it on Red Hat Enterprise Linux Server release 6.7.
>>> There are good news and bad news, the bad news is that we got a brand
>>> new error message when running:  python manage.py packages -o install from
>>> the virtual environment, the error is listed below.
>>> The good news is that the error message refers to the python that is in
>>> the virtual environment not outside it and when running which python, it
>>> refers to the one inside the virtual environment
>>> (/projects/ENV/bin/python). However, arches and arches-hip still have
>>> directories in (/usr/local/lib/python2.7/site-packages/) and what I got
>>> from Alexei's reply is that this is not okay. So should I try uninstalling
>>> it again or not. Should these arches directories be in
>>> (/projects/ENV/lib/python2.7/site-packages/) instead, for it to function
>>> correctly?
>>>
>>> The new error that we get is:
>>> Traceback (most recent call last):
>>>   File "manage.py", line 28, in <module>
>>>     execute_from_command_line(sys.argv)
>>>   File
>>> "/opt/projects/ENV/lib/python2.7/site-packages/django/core/management/__init__.py",
>>> line 338, in execute_from_command_line
>>>     utility.execute()
>>>   File
>>> "/opt/projects/ENV/lib/python2.7/site-packages/django/core/management/__init__.py",
>>> line 303, in execute
>>>     settings.INSTALLED_APPS
>>>   File
>>> "/opt/projects/ENV/lib/python2.7/site-packages/django/conf/__init__.py",
>>> line 48, in __getattr__
>>>     self._setup(name)
>>>   File
>>> "/opt/projects/ENV/lib/python2.7/site-packages/django/conf/__init__.py",
>>> line 44, in _setup
>>>     self._wrapped = Settings(settings_module)
>>>   File
>>> "/opt/projects/ENV/lib/python2.7/site-packages/django/conf/__init__.py",
>>> line 92, in __init__
>>>     mod = importlib.import_module(self.SETTINGS_MODULE)
>>>   File "/usr/local/lib/python2.7/importlib/__init__.py", line 37, in
>>> import_module
>>>     __import__(name)
>>>   File "/opt/projects/my_hip_app/my_hip_app/settings.py", line 3, in
>>> <module>
>>>     from arches_hip.settings import *
>>> ImportError: No module named arches_hip.settings
>>>
>>> Once again, Thanks a lot for your continued help and support.
>>>
>>> --
>>> Sincerely,
>>> Mai Abdelaziz
>>>
>>>
>>> On Wednesday, September 9, 2015 at 6:52:59 PM UTC+2, Alexei Peters wrote:
>>>>
>>>> Hi Mai,
>>>> It looks like you have 'arches' installed in the default python
>>>> location (at /usr/lib/python2.7/site-packages/).  Maybe you installed
>>>> arches there first before realizing that you needed to use a virtual
>>>> environment.
>>>> I would try un-installing "arches' from the default python instance.
>>>>
>>>> Open a new terminal window and make sure the virtual environment IS NOT
>>>> activated.
>>>> run the command "pip uninstall arches"
>>>>
>>>> Go to /usr/lib/python2.7/site-packages/ and confirm that the arches
>>>> directory is gone (if not you can simply delete it).
>>>> I'd also recommend uninstalling all the arches dependencies (found in
>>>> arches/arches/install/requirements.txt)
>>>>
>>>> Once you've done that, re-activate your virtualenv and try running
>>>>
>>>>> *python manage.py packages -o install*
>>>>
>>>>
>>>> Let us know if that helps.
>>>> Cheers,
>>>> Alexei
>>>>
>>>>
>>>> Director of Web Development - Farallon Geographics, Inc. - 971.227.3173
>>>>
>>>> On Tue, Sep 8, 2015 at 10:47 AM, Adam Cox <[email protected]> wrote:
>>>>
>>>>> Hello Mai, it still bothers me that your error messages were coming
>>>>> from python files that were not within your virtual environment, but in 
>>>>> the
>>>>> default python installation instead (even though I can see that you had 
>>>>> the
>>>>> virtual environment activated).  The last error message you sent looked
>>>>> like you were using CentOS.  CentOS 7 ships with Python 2.7.5 (as you can
>>>>> see here <http://mirror.centos.org/centos/7/os/x86_64/Packages/>),
>>>>> but Arches needs Python 2.7.6.  I'm unclear what problems that version
>>>>> difference may cause, but this may be one of them.  While your virtual
>>>>> environment is activated, try *python --version *and *which python *to
>>>>> see what version of Python you are running and where it is located.
>>>>>
>>>>> I know this is kind of a step behind the other troubleshooting you've
>>>>> been doing, but it may be worth checking out.
>>>>>
>>>>> Adam
>>>>>
>>>>> On Thursday, September 3, 2015 at 3:15:12 AM UTC-5, Mai Abdelaziz El
>>>>> Kady wrote:
>>>>>>
>>>>>> Hi Alexei,
>>>>>>
>>>>>> I am sorry about the delayed response.
>>>>>> I am stumped as well, I have tried your last suggestion and the
>>>>>> results were the same.
>>>>>> When accessing psql through a terminal we found that the table
>>>>>> concepts is created and there are even values in it!
>>>>>> We tried selecting from it using the command "SELECT * FROM
>>>>>> concepts.concepts;" and it did return some values,
>>>>>> However when we tried "SELECT * FROM concepts;" the previous error
>>>>>> was shown; that is "relation concepts does not exist".
>>>>>> Now I am not an experienced psql user but isn't there a search path
>>>>>> that should be checked by sql in case the schema is omitted?
>>>>>> Do you think this has anything to do with the problem that we're
>>>>>> facing?
>>>>>> One last thing, do you know where the errors are logged in Arches?
>>>>>>
>>>>>> Thanks a lot for your tremendous help!
>>>>>>
>>>>>> --
>>>>>> Sincerely,
>>>>>> Mai Abdelaziz
>>>>>>
>>>>>>
>>>>>> On Thu, Aug 27, 2015 at 9:52 PM, Alexei Peters <[email protected]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Mai,
>>>>>>> I'm a bit stumped!  Every time I've seen an error like "
>>>>>>> django.db.utils.ProgrammingError: relation "concepts" does not
>>>>>>> exist" it invariably means that the table hasn't been created or is
>>>>>>> somehow inaccessible.
>>>>>>>
>>>>>>> My only other suggestion would be to change your db settings to this
>>>>>>> and test again:
>>>>>>>
>>>>>>> DATABASES = {
>>>>>>>     'default': {
>>>>>>>    'ENGINE': 'django.db.backends.postgresql_psycopg2',
>>>>>>>         'NAME': 'arches_%s' % (PACKAGE_NAME),
>>>>>>>         'USER': 'd********',
>>>>>>>         'PASSWORD': '****',
>>>>>>>         'HOST': '127.0.0.1',
>>>>>>>         'PORT': '5432',
>>>>>>>    'POSTGIS_TEMPLATE' : 'template_postgis'
>>>>>>>     }
>>>>>>> }
>>>>>>>
>>>>>>> See if that works.
>>>>>>> Cheers,
>>>>>>> Alexei
>>>>>>>
>>>>>>>
>>>>>>> Director of Web Development - Farallon Geographics, Inc. -
>>>>>>> 971.227.3173
>>>>>>>
>>>>>>> On Thu, Aug 27, 2015 at 5:51 AM, Mai Abdelaziz El Kady <
>>>>>>> [email protected]> wrote:
>>>>>>>
>>>>>>>> Hi Alexei,
>>>>>>>>
>>>>>>>> Thanks for your suggestions.
>>>>>>>> I have tried loading the system using the "postgres" user and
>>>>>>>> checked that there is indeed a scheme called "concepts", and within it 
>>>>>>>> a
>>>>>>>> table called "concepts" as well (shown in the screenshot attached), 
>>>>>>>> and yet
>>>>>>>> still the same error remains unchanged.
>>>>>>>>
>>>>>>>> I really appreciate your help.
>>>>>>>>
>>>>>>>> --
>>>>>>>> Sincerely,
>>>>>>>> Mai Abdelaziz
>>>>>>>>
>>>>>>>> On Wed, Aug 26, 2015 at 6:39 PM, Alexei Peters <[email protected]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi Mai,
>>>>>>>>> It appears that your database called "arches_my_hip_app" wasn't
>>>>>>>>> installed correctly.  If you have pgadmin3 or access to a terminal 
>>>>>>>>> can you
>>>>>>>>> confirm that you have a schema called "concepts" and within that a 
>>>>>>>>> table
>>>>>>>>> called "concepts".
>>>>>>>>> Your database user "django" needs to have the privilege to create
>>>>>>>>> tables, functions, etc..  Can you confirm that as well.  As a test you
>>>>>>>>> might temporarily load the system using the "postgres" user.
>>>>>>>>> Thanks,
>>>>>>>>> Alexei
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Director of Web Development - Farallon Geographics, Inc. -
>>>>>>>>> 971.227.3173
>>>>>>>>>
>>>>>>>>> On Wed, Aug 26, 2015 at 12:43 AM, 'Mai Abdelaziz El Kady' via
>>>>>>>>> Arches Project <[email protected]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Cyrus,
>>>>>>>>>>
>>>>>>>>>> My name is Mai and I am working with Asmaa in installing Arches.
>>>>>>>>>> Thank you for your quick reply.
>>>>>>>>>> We tried your suggestion but unfortunately the error remained the
>>>>>>>>>> same, so do you have any more ideas about what could be the cause of 
>>>>>>>>>> it?
>>>>>>>>>>
>>>>>>>>>> Thanks a lot for your help and support
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Sincerely,
>>>>>>>>>> Mai Abdelaziz
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Mon, Aug 24, 2015 at 5:01 PM, Cyrus Hiatt <[email protected]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Asmaa -
>>>>>>>>>>>
>>>>>>>>>>> Glad to hear you got a bit further.
>>>>>>>>>>>
>>>>>>>>>>> Sorry I didn't catch this last time, but I see that the paths
>>>>>>>>>>> (e.g. 'os.path....') in: RESOURCE_GRAPH_LOCATIONS,
>>>>>>>>>>> CONCEPT_SCHEME_LOCATIONS, and BUSINESS_DATA_FILES have been 
>>>>>>>>>>> uncommented.
>>>>>>>>>>> You should try commenting those lines back out again until you are 
>>>>>>>>>>> ready to
>>>>>>>>>>> modify or add to the files in those directories. The settings for 
>>>>>>>>>>> those
>>>>>>>>>>> variables should look like this:
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> # RESOURCE_GRAPH_LOCATIONS = (
>>>>>>>>>>> #     # Put strings here, like "/home/data/resource_graphs" or
>>>>>>>>>>> "C:/data/resource_graphs".
>>>>>>>>>>> #     # Always use forward slashes, even on Windows.
>>>>>>>>>>> #     # Don't forget to use absolute paths, not relative paths.
>>>>>>>>>>> #     os.path.join(PACKAGE_ROOT, 'source_data',
>>>>>>>>>>> 'resource_graphs'),
>>>>>>>>>>> # )
>>>>>>>>>>>
>>>>>>>>>>> CONCEPT_SCHEME_LOCATIONS = (
>>>>>>>>>>>     # Put strings here, like "/home/data/authority_files" or
>>>>>>>>>>> "C:/data/authority_files".
>>>>>>>>>>>     # Always use forward slashes, even on Windows.
>>>>>>>>>>>     # Don't forget to use absolute paths, not relative paths.
>>>>>>>>>>>
>>>>>>>>>>>     #'absolute/path/to/authority_files',
>>>>>>>>>>>     # os.path.normpath(os.path.join(PACKAGE_ROOT, 'source_data',
>>>>>>>>>>> 'concepts', 'authority_files')),
>>>>>>>>>>> )
>>>>>>>>>>>
>>>>>>>>>>> BUSISNESS_DATA_FILES = (
>>>>>>>>>>>     # Put strings here, like "/home/html/django_templates" or
>>>>>>>>>>> "C:/www/django/templates".
>>>>>>>>>>>     # Always use forward slashes, even on Windows.
>>>>>>>>>>>     # Don't forget to use absolute paths, not relative paths.
>>>>>>>>>>>     # os.path.normpath(os.path.join(PACKAGE_ROOT, 'source_data',
>>>>>>>>>>> 'business_data', 'sample.arches')),
>>>>>>>>>>> )
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Cheers,
>>>>>>>>>>>
>>>>>>>>>>> Cyrus
>>>>>>>>>>>
>>>>>>>>>>> On Mon, Aug 24, 2015 at 3:18 AM, Asmaa Ayman <
>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Cyrus,
>>>>>>>>>>>>
>>>>>>>>>>>> Thanks a lot for the help! We did what you said and it passed
>>>>>>>>>>>> that error but now we are facing this one:
>>>>>>>>>>>>
>>>>>>>>>>>> django.db.utils.ProgrammingError: relation "concepts" does not
>>>>>>>>>>>> exist
>>>>>>>>>>>> LINE 1: ...concepts"."nodetype", "concepts"."legacyoid" FROM
>>>>>>>>>>>> "concepts"...
>>>>>>>>>>>>
>>>>>>>>>>>> You can find below a more informative log, and I am also
>>>>>>>>>>>> attaching the entire log.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> LOADING GRAPHS
>>>>>>>>>>>> (/usr/share/sandboxes/egyarch/my_hip_app/my_hip_app/source_data/resource_graphs)
>>>>>>>>>>>> ---------------
>>>>>>>>>>>>
>>>>>>>>>>>> INDEXING ENTITY NODES
>>>>>>>>>>>> ---------------------
>>>>>>>>>>>> Traceback (most recent call last):
>>>>>>>>>>>>   File "manage.py", line 28, in <module>
>>>>>>>>>>>>     execute_from_command_line(sys.argv)
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>>>  line
>>>>>>>>>>>> 399, in execute_from_command_line
>>>>>>>>>>>>     utility.execute()
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>>>  line
>>>>>>>>>>>> 392, in execute
>>>>>>>>>>>>     self.fetch_command(subcommand).run_from_argv(self.argv)
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py", 
>>>>>>>>>>>> line
>>>>>>>>>>>> 242, in run_from_argv
>>>>>>>>>>>>     self.execute(*args, **options.__dict__)
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py", 
>>>>>>>>>>>> line
>>>>>>>>>>>> 285, in execute
>>>>>>>>>>>>     output = self.handle(*args, **options)
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>>>> line 67, in handle
>>>>>>>>>>>>     self.install(package_name)
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>>>> line 114, in install
>>>>>>>>>>>>     install()
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/share/sandboxes/egyarch/my_hip_app/my_hip_app/setup.py", 
>>>>>>>>>>>> line 6, in
>>>>>>>>>>>> install
>>>>>>>>>>>>     setup.install()
>>>>>>>>>>>>   File "/usr/lib/python2.7/site-packages/arches_hip/setup.py",
>>>>>>>>>>>> line 24, in install
>>>>>>>>>>>>     load_resource_graphs()
>>>>>>>>>>>>   File "/usr/lib/python2.7/site-packages/arches_hip/setup.py",
>>>>>>>>>>>> line 47, in load_resource_graphs
>>>>>>>>>>>>     resource_graphs.load_graphs(break_on_error=True)
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/package_utils/resource_graphs.py",
>>>>>>>>>>>> line 69, in load_graphs
>>>>>>>>>>>>     concepts.index_entity_concept_lables()
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/package_utils/concepts.py",
>>>>>>>>>>>> line 17, in index_entity_concept_lables
>>>>>>>>>>>>     domains_concept =
>>>>>>>>>>>> Concept('00000000-0000-0000-0000-000000000003')
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/app/models/concept.py", 
>>>>>>>>>>>> line 60,
>>>>>>>>>>>> in __init__
>>>>>>>>>>>>     self.get(args[0])
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/app/models/concept.py", 
>>>>>>>>>>>> line 97,
>>>>>>>>>>>> in get
>>>>>>>>>>>>     self.load(models.Concepts.objects.get(pk=id))
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/manager.py", 
>>>>>>>>>>>> line 151,
>>>>>>>>>>>> in get
>>>>>>>>>>>>     return self.get_queryset().get(*args, **kwargs)
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
>>>>>>>>>>>> 304, in
>>>>>>>>>>>> get
>>>>>>>>>>>>     num = len(clone)
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
>>>>>>>>>>>> 77, in
>>>>>>>>>>>> __len__
>>>>>>>>>>>>     self._fetch_all()
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
>>>>>>>>>>>> 857, in
>>>>>>>>>>>> _fetch_all
>>>>>>>>>>>>     self._result_cache = list(self.iterator())
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/query.py", line 
>>>>>>>>>>>> 220, in
>>>>>>>>>>>> iterator
>>>>>>>>>>>>     for row in compiler.results_iter():
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/sql/compiler.py",
>>>>>>>>>>>>  line
>>>>>>>>>>>> 713, in results_iter
>>>>>>>>>>>>     for rows in self.execute_sql(MULTI):
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/models/sql/compiler.py",
>>>>>>>>>>>>  line
>>>>>>>>>>>> 786, in execute_sql
>>>>>>>>>>>>     cursor.execute(sql, params)
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/backends/util.py", 
>>>>>>>>>>>> line 69, in
>>>>>>>>>>>> execute
>>>>>>>>>>>>     return super(CursorDebugWrapper, self).execute(sql, params)
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/backends/util.py", 
>>>>>>>>>>>> line 53, in
>>>>>>>>>>>> execute
>>>>>>>>>>>>     return self.cursor.execute(sql, params)
>>>>>>>>>>>>   File "/usr/lib/python2.7/site-packages/django/db/utils.py",
>>>>>>>>>>>> line 99, in __exit__
>>>>>>>>>>>>     six.reraise(dj_exc_type, dj_exc_value, traceback)
>>>>>>>>>>>>   File
>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/db/backends/util.py", 
>>>>>>>>>>>> line 53, in
>>>>>>>>>>>> execute
>>>>>>>>>>>>     return self.cursor.execute(sql, params)
>>>>>>>>>>>> django.db.utils.ProgrammingError: relation "concepts" does not
>>>>>>>>>>>> exist
>>>>>>>>>>>> LINE 1: ...concepts"."nodetype", "concepts"."legacyoid" FROM
>>>>>>>>>>>> "concepts"...
>>>>>>>>>>>>                                                              ^
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> I, my colleagues and everyone here at AUC really appreciate
>>>>>>>>>>>> your help.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> All the best,
>>>>>>>>>>>>
>>>>>>>>>>>> Asmaa
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Stay Focused. Stay Productive!
>>>>>>>>>>>>
>>>>>>>>>>>> On Sun, Aug 23, 2015 at 6:29 PM, Cyrus Hiatt <
>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Asmaa -
>>>>>>>>>>>>>
>>>>>>>>>>>>> I see your RESOURCE_MODEL and RESOURCE_TYPE_CONFIGS are
>>>>>>>>>>>>> uncommented in settings.py overriding the hip resource model. 
>>>>>>>>>>>>> Could you
>>>>>>>>>>>>> re-comment them and run the install command again?
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Cyrus
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Sun, Aug 23, 2015 at 8:13 AM, Asmaa Ayman <
>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Cyrus,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I am using a different user and password, but all written in
>>>>>>>>>>>>>> the settings.py file. my postgis template database matches the 
>>>>>>>>>>>>>> one in the
>>>>>>>>>>>>>> settings.py file. It is 'template_postgis'. What do you advise.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I am attaching the entire output file, starting from the
>>>>>>>>>>>>>> installation command and including the error I am stuck at. Also 
>>>>>>>>>>>>>> attached
>>>>>>>>>>>>>> the settings.py file.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> I really appreciate your help!
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thanks a lot,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Asmaa
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> Stay Focused. Stay Productive!
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sun, Aug 23, 2015 at 4:30 PM, Cyrus Hiatt <
>>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi Asmaa -
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Are you using the default user ('postgres') and password
>>>>>>>>>>>>>>> ('postgis') for your postgres connection?  If so, does the name 
>>>>>>>>>>>>>>> of your
>>>>>>>>>>>>>>> postgis template database match what's in your Django database 
>>>>>>>>>>>>>>> settings
>>>>>>>>>>>>>>> (probably 'template_postgis_20'?
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Cheers,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Cyrus
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Sun, Aug 23, 2015 at 6:36 AM, 'Asmaa Ayman' via Arches
>>>>>>>>>>>>>>> Project <[email protected]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Dear Adam,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Yes, we are using a virtual Environment and it was active,
>>>>>>>>>>>>>>>> my colleague followed the exact steps in the link you provided 
>>>>>>>>>>>>>>>> and still
>>>>>>>>>>>>>>>> the error remained unchanged.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Your advice is highly appreciated!
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> >>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Wed, Aug 19, 2015 at 12:05 PM, Asmaa Ayman <
>>>>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Dear Mai,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Kindly check the reply of Arches' Support. Can you please
>>>>>>>>>>>>>>>>> re-install Arches again following the instructions sent
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Server: 10.2.2.33
>>>>>>>>>>>>>>>>> username: django
>>>>>>>>>>>>>>>>> pwd: AUC$123
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> directory: /usr/share/sandboxes/egyarch
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> you can download PuTTY from here: http://www.putty.org/
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Many thanks for your invaluable help and continuous
>>>>>>>>>>>>>>>>> support!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Asmaa
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Stay Focused. Stay Productive!
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Mon, Aug 17, 2015 at 8:38 PM, Adam Cox <
>>>>>>>>>>>>>>>>> [email protected]> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> HI Asmaa, are you using a virtual environment?  It looks
>>>>>>>>>>>>>>>>>> like you are using the default python installation.  You 
>>>>>>>>>>>>>>>>>> should make a
>>>>>>>>>>>>>>>>>> virtual environment, activate it, and then install 
>>>>>>>>>>>>>>>>>> arches-hip there.
>>>>>>>>>>>>>>>>>> Here's more information on that:
>>>>>>>>>>>>>>>>>> https://arches-hip.readthedocs.org/en/latest/getting-started/#installating-arches-hip
>>>>>>>>>>>>>>>>>> .
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Good luck!
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Sunday, August 16, 2015 at 10:59:07 AM UTC-5,
>>>>>>>>>>>>>>>>>> [email protected] wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Dear All,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> I am trying to install Arches-HIP and I am getting an
>>>>>>>>>>>>>>>>>>> error at the last step before running arches: *(ENV)$
>>>>>>>>>>>>>>>>>>> python manage.py packages -o install*
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> I tried it on Centos 7 and on ubuntu, using the install
>>>>>>>>>>>>>>>>>>> dependencies script; yet both give me the same error.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *Centos 7*
>>>>>>>>>>>>>>>>>>> VACUUM
>>>>>>>>>>>>>>>>>>> deleting index : concept_labels
>>>>>>>>>>>>>>>>>>> deleting index : term
>>>>>>>>>>>>>>>>>>> Traceback (most recent call last):
>>>>>>>>>>>>>>>>>>>   File "manage.py", line 28, in <module>
>>>>>>>>>>>>>>>>>>>     execute_from_command_line(sys.argv)
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>>>>  line
>>>>>>>>>>>>>>>>>>> 399, in execute_from_command_line
>>>>>>>>>>>>>>>>>>>     utility.execute()
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>>>>  line
>>>>>>>>>>>>>>>>>>> 392, in execute
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> self.fetch_command(subcommand).run_from_argv(self.argv)
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>>>>  line
>>>>>>>>>>>>>>>>>>> 242, in run_from_argv
>>>>>>>>>>>>>>>>>>>     self.execute(*args, **options.__dict__)
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>>>>  line
>>>>>>>>>>>>>>>>>>> 285, in execute
>>>>>>>>>>>>>>>>>>>     output = self.handle(*args, **options)
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>>>> line 67, in handle
>>>>>>>>>>>>>>>>>>>     self.install(package_name)
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>>>> line 114, in install
>>>>>>>>>>>>>>>>>>>     install()
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/share/sandboxes/Projects/my_hip_app/my_hip_app/setup.py",
>>>>>>>>>>>>>>>>>>>  line 6, in
>>>>>>>>>>>>>>>>>>> install
>>>>>>>>>>>>>>>>>>>     setup.install()
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches_hip/setup.py", 
>>>>>>>>>>>>>>>>>>> line 22, in install
>>>>>>>>>>>>>>>>>>>     Resource().prepare_term_index(create=True)
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/lib/python2.7/site-packages/arches/app/models/resource.py",
>>>>>>>>>>>>>>>>>>>  line 53,
>>>>>>>>>>>>>>>>>>> in __new__
>>>>>>>>>>>>>>>>>>>     mod = __import__(modulename, globals(), locals(),
>>>>>>>>>>>>>>>>>>> [classname], -1)
>>>>>>>>>>>>>>>>>>> ImportError: No module named resource
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *Ubuntu *
>>>>>>>>>>>>>>>>>>> VACUUM
>>>>>>>>>>>>>>>>>>> deleting index : concept_labels
>>>>>>>>>>>>>>>>>>> deleting index : term
>>>>>>>>>>>>>>>>>>> Traceback (most recent call last):
>>>>>>>>>>>>>>>>>>>   File "manage.py", line 28, in <module>
>>>>>>>>>>>>>>>>>>>     execute_from_command_line(sys.argv)
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>>>> line 338, in execute_from_command_line
>>>>>>>>>>>>>>>>>>>     utility.execute()
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/__init__.py",
>>>>>>>>>>>>>>>>>>> line 330, in execute
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> self.fetch_command(subcommand).run_from_argv(self.argv)
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>>>> line 393, in run_from_argv
>>>>>>>>>>>>>>>>>>>     self.execute(*args, **cmd_options)
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/django/core/management/base.py",
>>>>>>>>>>>>>>>>>>> line 444, in execute
>>>>>>>>>>>>>>>>>>>     output = self.handle(*args, **options)
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>>>> line 67, in handle
>>>>>>>>>>>>>>>>>>>     self.install(package_name)
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches/management/commands/packages.py",
>>>>>>>>>>>>>>>>>>> line 114, in install
>>>>>>>>>>>>>>>>>>>     install()
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/share/sandboxes/Projects/my_hip_app/my_hip_app/setup.py",
>>>>>>>>>>>>>>>>>>>  line 6, in
>>>>>>>>>>>>>>>>>>> install
>>>>>>>>>>>>>>>>>>>     setup.install()
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches_hip/setup.py",
>>>>>>>>>>>>>>>>>>>  line 22, in
>>>>>>>>>>>>>>>>>>> install
>>>>>>>>>>>>>>>>>>>     Resource().prepare_term_index(create=True)
>>>>>>>>>>>>>>>>>>>   File
>>>>>>>>>>>>>>>>>>> "/usr/local/lib/python2.7/dist-packages/arches/app/models/resource.py",
>>>>>>>>>>>>>>>>>>> line 53, in __new__
>>>>>>>>>>>>>>>>>>>     mod = __import__(modulename, globals(), locals(),
>>>>>>>>>>>>>>>>>>> [classname], -1)
>>>>>>>>>>>>>>>>>>> ImportError: No module named resource
>>>>>>>>>>>>>>>>>>> (ENV)arches@mediathread
>>>>>>>>>>>>>>>>>>> :/usr/share/sandboxes/Projects/my_hip_app$
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> and I couldn't find the database arches_my_hip_app
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Can you please help me out with that? I will be working
>>>>>>>>>>>>>>>>>>> on the Centos server.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Thanks a lot,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Asmaa
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
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>>>>>>>>>>>>>>>>>> unsubscribe, send email to
>>>>>>>>>>>>>>>>>> [email protected]. For more information,
>>>>>>>>>>>>>>>>>> visit
>>>>>>>>>>>>>>>>>> https://groups.google.com/d/forum/archesproject?hl=en
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>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>> -- To post, send email to [email protected]. To
>>>>>>>>>>>>>>>> unsubscribe, send email to [email protected].
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>>>>>>>>>>>>>>>> https://groups.google.com/d/forum/archesproject?hl=en
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>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> -- To post, send email to [email protected]. To
>>>>>>>>>> unsubscribe, send email to [email protected]. For
>>>>>>>>>> more information, visit
>>>>>>>>>> https://groups.google.com/d/forum/archesproject?hl=en
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>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>> --
>>>>> -- To post, send email to [email protected]. To unsubscribe,
>>>>> send email to [email protected]. For more information,
>>>>> visit https://groups.google.com/d/forum/archesproject?hl=en
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>>>>
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>>> unsubscribe, send email to [email protected].
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>>> https://groups.google.com/d/forum/archesproject?hl=en
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